9 months ago
Online purchase they took a double payment for same item through my zip and I’ve sent two plus months attempting to get a refund for one to the sound of crickets now having to go dept fair trading. Th... See more
11 months ago
Don’t let them sell you Concord cameras, terrible product with NO support system , badly designed app. Jaycar need to stop selling these cameras which are pretty much a scam.
Over a year ago
I ordered USB chargers and a Powerbank on the 4th of May for my 18-year-old daughter's trip to America. The status on order showed "Delivered" a week later, but I never received the goods. I followed... See more
Over a year ago
On April 7, I went into the Jaycar store in Ringwood to purchase a new 3d printer. “__”. advised me that the Creality K1 Max was reduced, and because of its large build plate and high speed was the pr... See more
Always impressed with their stock and much of it seems good quality, even with generic brands such as PowerTech. Just picked up their $59 10W portable solar panel, and its delivering 1.7A even when hot, while my previous similar 10W would fade to 0.2A max when hot. Had a good run with the PowerTech solar controller too and GME radios. Nice to have a local store!
I wanted a thing to read an old HDD. The chap knew exactly what I wanted, offered me about 4 options, and then fitted the HDD into the enclosure I purchased. Got home, plugged it in, and it worked. I always seem to get good service when I visit Jaycar North Lakes. Jon.
The service during lock-down was excellent, the staff really went out of their way to get the orders ready and while it was hard not to shop normally (browse). My order was ready within 10 minutes and on arrival it took less that 2 minutes to get my order. Really impressed. Thank you Steve
Ordered 10 diodes for $6, paid $8 postage and a week later they still aren't here. No email notification that they have been sent. Website says delivery takes 2-5 days; they could have put the diodes in a taxi for the postage cost, or an express envelope for less. Call centre was useless. I'll just have to buy my electronic components off eBay in future, delivery is faster from China than from Jaycar. I miss Dick Smith.
very helpful and kind service
Based on analysis of 28 reviews rated 1-2 stars for Jaycar Electronics
“Don’t let them sell you Concord cameras, terrible product with NO support system , badly designed app”
“Online purchase they took a double payment for same item through my zip and I’ve sent two plus months attempting to g...”
“On April 7, I went into the Jaycar store in Ringwood to purchase a new 3d printer”
“I ordered USB chargers and a Powerbank on the 4th of May for my 18-year-old daughter's trip to America”
“On April 7, I went into the Jaycar store in Ringwood to purchase a new 3d printer”
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Jaycar Electronics is an Australian electronics retailer that specializes in electronic components, tools, and technology products. The company serves both hobbyists and professionals by offering items such as electronic parts, cables, batteries, test equipment, and various consumer electronics accessories. Jaycar operates physical stores across Australia and maintains an online presence for customers seeking electronic components and related products.
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Jaycar Electronics receives a mixed reception from customers, with many expressing dissatisfaction regarding their service and product quality. Numerous reviewers report issues with online purchases, including double payments and unfulfilled orders, leading to frustration over refunds and poor communication. Customers also criticize the in-store experience, describing staff as dismissive and unhelpful, which detracts from the shopping experience. However, some positive feedback highlights the helpfulness of staff in specific stores, with individuals noting good service when seeking rare items or technical advice. Additionally, a few customers commend the aftersales service, particularly regarding warranty support. Despite these positives, the overwhelming sentiment reflects significant concerns about customer service and product reliability.
