Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

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Filter by rating:
Deja
Deja
1 reviews
almost 5 years ago
5 out of 5 stars

Quite pleasant assisstance

Quite pleasant assisstance, good, fast and simple working site,productivity of the staff is remarkable and quite heart lifting, I have nothing else to say but to wish for this momentum to continue. 9/10, the 1 being always there for improvement, no matter how blinded we are by our experience, there is always space to be better.

Helpful?
almost 5 years ago
5 out of 5 stars

Definitely worth it.

Absolutely perfect. Japan crate is my go-to place and I always recommend it!

Helpful?
Julie  Cordero
Julie Cordero
1 reviews
almost 5 years ago
5 out of 5 stars

Its so cute and with adorable designs by Julie

Its so cute with adorable designs

Helpful?
Emily Harker
Emily Harker
1 reviews
almost 5 years ago
5 out of 5 stars

Fun (and useful) stationary surprise

My box came with a super fun and useful variety of Japanese stationary products that I wouldn't have come across in regular US stores.

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Edgar Neto
Edgar Neto
1 reviews
almost 5 years ago
4 out of 5 stars

Awesome shop to buy all things Japan

Awesome shop to buy all things Japan. I mean, who doesn't loves these products?

Helpful?
almost 5 years ago
5 out of 5 stars

Pokemon fans need this in their life!

I absolutely love the Pokemon stuff. The ability to find more than just pokemon cards and plushies. If your a major fan you need this stuff in your life!

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Alex Cao
Alex Cao
1 reviews
almost 5 years ago
4 out of 5 stars

The creativity and choice is amazing

The creativity and choice is amazing

Helpful?
almost 5 years ago
1 out of 5 stars

Horrible company don't waste your money on this company!!!

When I signed up in October 2019 I used a code to get a free crate. Although I did receive the November crate the free crate for signing up never arrived. I wrote to them over a month later and was told not to worry I would receive it by January. Well that came and went and still I didn't have the crate although the regular monthly crate was still arriving. I wrote to them 2 more times which I never received ANY reply. Finally in October 2020 I wrote to them a fourth time and they responded to tell me they would send it out right away. Only 2 months later I received another email from them saying that I wouldn't be getting it.

Helpful?
almost 5 years ago
5 out of 5 stars

Why I love InkuCrate

I have found inkucrate to be full of awesome products, especially all the cute little stationery pens and the totally random little animal flake stickers.

Helpful?
Isabella hui
Isabella hui
1 reviews
almost 5 years ago
4 out of 5 stars

Love their stationary

So far from what I see, I like the items in their boxes.

Helpful?
almost 5 years ago
1 out of 5 stars

Never received my order and didn't get help

I ordered a Japan Crate on December 9, 2020. I was shocked that I never received an order confirmation or a shipping notification. I had to email them in order to receive this information. It is currently February 7, 2021 and I never received my order. I emailed them twice at the end of January asking for help, but never got a reply. EDIT 2/21/21 A few days after I made a public complaint: they responded. I asked for a refund, at least for the shipping and it was given to me. I generally understand that with COVID and change of shipping companies, they're having a hard time. Besides lack of communication, it's not all their fault. I have bought from Inku Crate as a gift in the past and I loved that experience. Right now however, might not be the best time to purchase. As of right now, I still have not received anything and I am worried that as more time passes the contents of the Japan Crate won't be that safe to eat. My advice to you: If you're going to buy, expect to wait a while. If you don't get a reply from them, make a public review to let yourself be known. Based off of my experience and other peoples reviews, it seems like you'll get a response after public reviews.

Helpful?
Emma Nissen
Emma Nissen
1 reviews
almost 5 years ago
4 out of 5 stars

The candies are a bit small

candies and snacks should be full size yet sometimes we get a gum as one of the items. shipping is also a bit slow, but what can u exepct when theres a pandemic. overall the candy is nice but a bit expensive since pricing has gone up.

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Annelie
Annelie
1 reviews
almost 5 years ago
3 out of 5 stars

I'm still waiting

I'm still waiting for my box, it's been 3 weeks now but things can be slow through swedish customs so I'm still hopeful. Looks like the content is going to be good! I will update this review when I have my box.

Helpful?
Betsy
Betsy
1 reviews
almost 5 years ago
5 out of 5 stars

Cute stuff Every month

Cute stuff Every month I mean it is what it is. You get cute and cool stuff every month. Tends to be worth it as it’s difficult to find some products where I live.

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Vero
Vero
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent products

Excellent products, items you cannot get in the States. Cute, diverse and a must have

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Anita Renee
Anita Renee
1 reviews
almost 5 years ago
5 out of 5 stars

I love the variety

I love the variety. It helps me weed out the least favorites but they have all been pretty awesome tasting.

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Monica
Monica
1 reviews
almost 5 years ago
5 out of 5 stars

Amazing stationary

Amazing stationary

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BriBri Cuenca
BriBri Cuenca
1 reviews
almost 5 years ago
5 out of 5 stars

I've had a friend buy a box from this…

I've had a friend buy a box from this company and it was so cute, tasty as well 🥺 Loved it a lot <33 so visually pleasing

Helpful?
Lily Bui
Lily Bui
1 reviews
almost 5 years ago
5 out of 5 stars

Love the items that u get

Love the items that u can get. Things u can do when ur bored and create something out of it.

Helpful?
lakseg
lakseg
1 reviews
almost 5 years ago
5 out of 5 stars

good products and great prices

good products and great prices! has kawaii items for low prices

Helpful?

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