Jameco Electronics is a distributor and retailer of electronic components, parts, and related products for hobbyists, engineers, and professionals. The company offers a range of items including semiconductors, connectors, tools, kits, and various electronic supplies through online and catalog sales. Jameco serves customers in the electronics manufacturing, repair, and development sectors with both individual components and educational electronic kits.
Jameco Electronics has a poor customer experience.
Reviewers frequently report negative experiences with Jameco Electronics, citing customer pain points more often than praise. Common complaints include order, email, first, again.
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Overall sentiment is predominantly negative based on 5 reviews and an average rating of 1.4 stars.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
1.4
5
100%
● Not enough data
1.4 / 5 overall
=
5 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.5
All-time
1.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
3.0
1
Nov 24
1.0
1
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
Top complaintsof 4 negative reviews
Cancellation50%
2 mentions
“Placed my first order with jameco and not long after I got an email from them that they wanted me to pay again with P...”
On “Cancellation” · Jan 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Placed my first order with jameco and not long after I got an email from them that they wanted me to pay again with PayPal, despite the fact that my card had already been successfully charged.
I tol... See more
I opened a new account (never had an account with them previously) with Jameco Electronics because they were the sole source for something I needed. When I opened the account, there was an offer to re... See more
Disappointing Customer Experience for First-Time Buyer
I recently placed my first order with Jameco, choosing to support a smaller business instead of larger platforms like Amazon or Alibaba. Unfortunately, the experience didn’t meet my expectations.
Sin... See more
What types of electronic components does Jameco Electronics sell?
Jameco Electronics specializes in electronic components including semiconductors, connectors, resistors, capacitors, and integrated circuits. They also carry tools, test equipment, kits, and educational electronics for hobbyists, students, and professionals.
What are Jameco's business hours?
Jameco's customer service is typically available Monday through Friday from 7:00 AM to 5:00 PM Pacific Time. Their online store is available 24/7 for placing orders.
How can I contact Jameco Electronics customer service?
You can reach Jameco customer service by phone at 1-800-831-4242 or by email through their website contact form. They also provide technical support for product selection and application questions.
What is Jameco's return policy?
Jameco offers a 30-day return policy on most items in original, resalable condition. Custom or special-order items may have different return restrictions, and customers should check the specific product page for details.
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Does Jameco offer international shipping?
Yes, Jameco ships to many international destinations. Shipping costs and delivery times vary by location, and some items may have export restrictions.
Are there minimum order requirements at Jameco?
Jameco does not typically require a minimum order amount for purchases. However, certain shipping promotions or bulk pricing may have minimum quantity requirements.
Does Jameco offer technical support for their products?
Yes, Jameco provides technical support to help customers select the right components for their projects. Their knowledgeable staff can assist with product specifications, compatibility questions, and application guidance.
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Placed my first order with jameco and not long after I got an email from them that they wanted me to pay again with PayPal, despite the fact that my card had already been successfully charged.
I told them I'd already paid. They said they would cancel the order and then I could pay again with PayPal due to security concerns since I was a new customer.
When they emailed back to say the order was canceled and I could order again with PayPal, my card didn't reflect any refund, yet they still expected me to pay again for my order.
Totally unacceptable experience.
I opened a new account (never had an account with them previously) with Jameco Electronics because they were the sole source for something I needed. When I opened the account, there was an offer to receive 10% off on my first order. Great!
Except that even after clicking through the "enter your email here and submit to receive 10% off code via email" AND setting up an order nothing came through in email except a "Welcome to Jameco" email with no code and no mention of the 10% off deal.
So I cancelled my order and will never do business with them in the future.
Disappointing Customer Experience for First-Time Buyer
I recently placed my first order with Jameco, choosing to support a smaller business instead of larger platforms like Amazon or Alibaba. Unfortunately, the experience didn’t meet my expectations.
Since I checked out as a guest, Jameco flagged my order, stating that the shipping address "had never been used with this account." Naturally, that’s to be expected when checking out as a guest! I was then asked to pay via PayPal, a platform I prefer not to use. When I asked about alternatives, I was told to manually reorder all 21 items through PayPal’s "Pay without signing up" option, which felt unnecessarily complicated.
After expressing my concerns, the only solution offered was to cancel the order, which I agreed to. The funds are still on hold, but I don’t anticipate any issues with that.
As a smaller business, I expected a more customer-focused approach. For Jameco to compete with larger retailers, they’ll need to rethink how they handle situations like this. Unfortunately, my first experience was disappointing, and I’m unlikely to recommend them.
Terrible experience. The person on the on-line chat refused to give me a shipping quote so I called them and they refused too. After i met her minimum order requirement, she still refused and hung up on me. They tried to force me to sign up with them first so I could get an automated quote generated online. In other words, people just show up for work to collect a paycheck and not to actually work. They are located in California and this type of non-caring, rude, dishonest, rude attitude is typical of self-serving, entitled, liberal states and liberals. Warning, I would stay away from this company at all cost!!!
Jameco accepts major credit cards (Visa, MasterCard, American Express), PayPal, and purchase orders from qualified business customers. They also offer net terms for established commercial accounts.
Does Jameco offer educational discounts or programs?
Jameco provides special pricing and programs for educational institutions, students, and teachers. They offer educational kits and components specifically designed for learning electronics and engineering concepts.
How quickly does Jameco process and ship orders?
Most in-stock orders placed before the daily cutoff time ship the same business day. Standard shipping typically takes 2-5 business days within the continental United States, with expedited options available.
About Jameco Electronics
Jameco Electronics is a distributor and retailer of electronic components, parts, and related products for hobbyists, engineers, and professionals. The company offers a range of items including semiconductors, connectors, tools, kits, and various electronic supplies through online and catalog sales. Jameco serves customers in the electronics manufacturing, repair, and development sectors with both individual components and educational electronic kits.