Great products, prices and communication
Great products. Really good prices and excellent communication. Had no problem when needed to return an item for a refund.

10 months ago
Amazing company fast delivery. Can't fault this company I never use anyone else very reliable and great prices
10 months ago
Another absolutely amazing delivery from Internet Reptiles. Arrived very quickly and nothing damaged at all. Which with other companies was always a problem. But these guys don't seem to have any issu... See more
10 months ago
Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave. Due to issues with the delivery company, it didn't arrive until a week later and was damaged. Initially... See more
Great products. Really good prices and excellent communication. Had no problem when needed to return an item for a refund.
Excellent service. Easy to track my order, quick despatch and great products.
Great service, quality products and good communication. I would definitely recommend this company.
Absolutely great place to shop for reptile supplies. This is my go to, best prices, great quality items and always good delivery. Look no further but here!
Always excellent service and always happy to help
Fantastic company, great products available for very competitive prices. Their customer service is second to none for any of your problems or query’s. Can’t fault these guys one bit and safe to say the only people I’ll use for my reptile needs. thanks for all your service.
Fantastic company, ordered from them twice in the last month alone due to their professionalism, not to mention they are the cheapest company around for good products. One company tried charging me over 200 pounds for a product I got here for 87 same brand, same size etc. Will continue to use this company no questions
Super fast delivery on my order. Thank you
Great prices. Great communication. Great items.
Thermostat never turned up was delivered to a address but god knows where Several emails regarding this and they don’t respond Now have to go through my bank
I have been shopping for a few years now and so far no problems with ordering or receiving items , great price s and a good selection.
Love ordering from internet reptile. My go to place to get my reptile items. Prices are unbeaten and delivery is always quick. Plus I love the reward system and the live food subscription options.
Terrible service. Cabinet was faulty. Has taken over 2 weeks for them to tell us they won't replace as it was user error. This is incorrect. The cabinet was put together following the instructions and is faulty. They are refusing to refund so will be contacting the bank now. The person emailing and on the phone was rude and cocky. This is not how to run a business!
High quality insects, highly recommended
Good range of products at a great price. Items well packaged and delivered quickly. Happy to recommend.
The vivarium is excellent, unfortunately the delivery company was less than helpful. They gave me two delivery days and failed to deliver it either day, including me having to take time off to be available. They finally managed to deliver on the third promised day. Excellent from the shop perspective, shame about the delivery!
Product ordered was not as specified(5Kg cork rounds) and was required for new inhabitants that were arriving after specified delivery date. Delivery was late, and with the product not being up to specified standard i had to run down to my local shop to buy required items as internet reptile would not ship out correct items before collecting my parcel which would of taken too long. They offered a 25% discount which was better than nothing, but not enough to cover what i got from the local shop so rather frustrating, if the product arrived as specified i would not of needed anything more.
Stuff delivered as expected and in a decent time. Only negative was that one delivery came by Royal mail,who left it in the designated Safe place,and the rest of the delivery came via DX,who didn't deliver it until a day later. Otherwise great service,prices, stock etc.
Bought for our daughter's leopard geckos, brilliant quality, they'll have so much more room. Ordering and paying online was quick and easy. Will definitely return.
Easy to order, fairly quick delivery and all the bulbs worked. Very happy with my order
Based on analysis of 76 reviews rated 1-2 stars for Internet Reptile
“They have made no effort to acknowledge or rectify the issues, nor have they made any attempt to try and salvage thei...”
“Ordered an incubator with next day delivery as mine wasn't suitable for the impending heatwave”
“By this point I just wanted a refund as I desperately needed an incubator and had to order elsewhere”
“I sent a further email and finally got a response claiming my email got lost, despite having sent multiple chasers”
“I brought some live reptile food off these people, i paid for 24/48 hr delivery, partly because we needed it quickly...”
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Internet Reptile is a reputable online retailer specializing in reptile supplies and equipment, catering to both novice and experienced reptile enthusiasts. The company offers a wide range of products, including vivariums, lighting kits, and starter kits for various reptile species. With a commitment to affordability, Internet Reptile provides a lowest price promise and promotional codes that allow customers to save on their purchases. Targeting reptile owners and hobbyists, Internet Reptile aims to meet the diverse needs of its clientele by providing thousands of products, insightful advice, and guides to ensure proper care for reptiles. The company’s user-friendly website features next-day delivery options, enhancing the shopping experience for customers seeking reliable and timely service for their reptile care needs.
Internet Reptile receives high praise for its exceptional service and fast delivery, with many customers noting the reliability and competitive pricing of their products. Reviewers frequently highlight the quick dispatch times, often receiving their orders the next day, and appreciate the careful packaging that ensures items arrive undamaged. However, there are notable complaints regarding delivery issues, with some customers experiencing delays and receiving damaged goods. A few reviews mention dissatisfaction with the quality of live food, indicating that some items arrived in poor condition. Despite these criticisms, the overall sentiment remains positive, with many consumers expressing loyalty and recommending Internet Reptile as their go-to source for reptile supplies.
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