Internet Reptile Reviews

Placed my order online and received it complete and perfect the very next morning. Brilliant customer service! Will definitely be ordering again.👍👍

So, as per previous reviews I've had nothing but great experiences with these guys. On Sunday night I ordered 2 new thermostats and on Monday morning realised I need to add to the order. Unfortunately it's was too late as my original order had been dispatched. They messaged me and told me to put the order through and they would refund the delivery cost. Today I received both orders and an email to say I was being refunded the second orders delivery. Just one of the best companies I've ever had dealings with. I'm a loyal now.

Good costumer service, item delivered quickly

I brought some live reptile food off these people, i paid for 24/48 hr delivery, partly because we needed it quickly but also so that it didnt arrive dead.. even after many emails and attempts to contact them via facebook etc i had no response whatsoever, the food arrived eventually almost a week late and mostly dead :(

I buy the tortoise substrate from Internet Reptile which is excellent value and quality. A great company providing a great service

Great products at reasonable prices. Super fast delivery. Have used them several times now and would recommend.

I have ordered live food a few times now and everything arrived well packaged and alive. Also, good value for the money. Definitely recommended.

Have a subscription..always arrives in good condition..still alive,all our reptiles eat them no problems Customer services is helpful if there is a problem and we only ever had one which was the courier at fault not Internet Reptile Highly recommend

Fast delivery of live bugs 🐛 for my spider. Great prices 👏 cheaper than pets at home Internet reptile always offer the best prices for reptile food and equipment. Great contact.

They are informative about my orders each week. They deliver excellent products and I have tried other firms but they are by far the best.

10/10 Always use Internet Reptile, never had a bad experience in over 10 years.

For anyone with a reptile this site is worth a look ...... we've shopped here a couple of times now and the service was faultless , great selection of products and great prices , as for the dispatch time that was quick ordered and dispatched the same day . We'll definitely be shopping here again .

Items received quickly, and in good condition and as described, very good quality and service A+

Generally very good. Very cheap and quality live food. A couple of times I have ordered 2 reptile live foods and a bag of live aquatic food but the bag of aquatic food wasn't in the parcel. Other than that it's been good with speedy delivery too. Can't remember dates of the experiences but it was late 2024

ordered a vivarium and cabinet. cabinet arrived damaged and no sign of the vivarium, online tracking hasn't been updated so looks like it's gone missing. you can only get intouch with the company via email for online orders, and they don't respond. Shame as I've ordered from them before with no issues, however, it seems when you do have a problem they aren't interested

Easy site to use. Prices are reasonable for items. Different payment options which makes it easier and more affordable as well

Fantastic products and prices. Good regular offers and the chance to earn reward points!

Excellent customer service delt with my question and resolved the matter with no hassle , pity not all companies are like this one ....

Great service by Internet Reptile, excellent product, shame Royal Mail let the side down, paid for 24hr Tracking, turned up a day late.

Always get excellent service and good value for money :-)