Decent service, room for improvement
The installation was completed successfully but took longer than estimated. The crew was polite but seemed less experienced with Ilve products specifically. Everything works fine now though.
10 months ago
The installation was completed successfully but took longer than estimated. The crew was polite but seemed less experienced with Ilve products specifically. Everything works fine now though.
10 months ago
Very impressed with the attention to detail during installation. They took time to level everything perfectly and test all functions before leaving. The range looks and works amazing. Great communicat... See more
10 months ago
From scheduling to completion, everything was handled professionally. The installer explained all the features and even gave us some cooking tips. The Ilve range is a dream to use now. Highly recommen... See more
10 months ago
Installation went smoothly and the range is working as expected. The technician was friendly and answered all our questions. Would use them again.
The installation was completed successfully but took longer than estimated. The crew was polite but seemed less experienced with Ilve products specifically. Everything works fine now though.
Very impressed with the attention to detail during installation. They took time to level everything perfectly and test all functions before leaving. The range looks and works amazing. Great communication throughout the process.
From scheduling to completion, everything was handled professionally. The installer explained all the features and even gave us some cooking tips. The Ilve range is a dream to use now. Highly recommend their services.
Installation went smoothly and the range is working as expected. The technician was friendly and answered all our questions. Would use them again.
The range installation itself went smoothly, but there were some issues with scheduling conflicts that caused delays. When they finally came out, the work was done well. Just wish the coordination had been better from the start.
Not only did they install the range perfectly, but they also noticed a potential safety issue with our existing gas line and fixed it at no extra charge. True professionals who care about doing the job right.
Overall very satisfied with the installation service. The technicians were knowledgeable and the range works perfectly. Only complaint is they arrived about 45 minutes late, but they called ahead to let us know.
The technical work was solid and our range is working perfectly. However, it was difficult to get updates on scheduling and the office staff seemed overwhelmed. The actual installation crew was excellent though.
Installation took less time than quoted and everything works great. Very clean work area when finished.
Quality work and the range functions beautifully. The service fee was higher than expected though, and I wish they had been more upfront about additional costs for the gas line modifications that were needed.
The team did an outstanding job installing our new Ilve range. They were punctual, professional, and took great care to ensure everything was properly connected and calibrated. The range looks beautiful in our kitchen and performs flawlessly. Worth every penny for the quality of service.
While the range was installed correctly, the service felt rushed and the cleanup wasn't thorough. Had to spend time cleaning up debris they left behind. Expected better for the price we paid.
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Ilve Range appears to be a business that specializes in premium Italian kitchen ranges and cooking appliances. The company likely offers sales, installation, and servicing of high-end residential cooking equipment. They may also provide consultation services for kitchen design and appliance selection for both residential and commercial clients.
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Reviewers consistently report positive experiences with Ilve Range. Customers often highlight range, installation, service, everything. A minority mention drawbacks around disappointing, disappointing experience, disappointing experience while, experience. Overall sentiment is strongly positive with an average rating of 4.1 stars across 12 reviews.