Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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Filter by rating:
Ohio noomer
Ohio noomer
1 reviews
9 months ago
5 out of 5 stars

We order materials and it was delivered…

We order materials and it was delivered in time and as irdered

Helpful?
9 months ago
5 out of 5 stars

Easiest Way To Get Great Hardware

The website is easy to use and navigate. Customer service is exemplary.

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customer
customer
1 reviews
9 months ago
1 out of 5 stars

Price increase in both shipping and…

Price increase in both shipping and product, combined $50.00 in just 7 days

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Christopher
Christopher
1 reviews
9 months ago
5 out of 5 stars

Easy Shopping Experience

Easy Shopping Experience

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Guest
Guest
1 reviews
9 months ago
5 out of 5 stars

Easy to order item online

Easy to order item online. Great customer service. Definitely arrived sooner than expected.

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Rita
Rita
1 reviews
9 months ago
5 out of 5 stars

Fence Brackets

Although I wasn’t able to get what I needed, service was excellent. I was able to speak to someone and because the error was due to the catalog, I was given a full refund.

Helpful?
9 months ago
5 out of 5 stars

Hoover fence had what I needed.

Hoover fence had what I needed and the it was shipped to very fast. They are very easy to work with too.

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customer
customer
1 reviews
9 months ago
5 out of 5 stars

My go to guys for fencing and gate…

My go to guys for fencing and gate products. Awesome customer service and fast delivery!

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customer
customer
1 reviews
10 months ago
5 out of 5 stars

sent part fast enough but it took 3…

sent part fast enough but it took 3 phone Calls no one would call back I had to call a 3rd time to get the part. Customer service ?

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Derek Danford
Derek Danford
1 reviews
10 months ago
5 out of 5 stars

Hoover Fence produces top tier…

Hoover Fence produces top tier hardware. I couldn't be happier. The shipping was prompt. This is rare company with exceptional customer service. Thank you Hoover!

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A victim
A victim
1 reviews
10 months ago
4 out of 5 stars

Price reasonable and shipped promptly. Didn't give 5 stars because I asked if fasteners were included before I ordered. I was told they were included. Ordered arrived without fasteners.

Price reasonable and shipped promptly. The only issue was that I asked ahead of ordering if fasteners were included and was told they were. When order arrived the fasteners weren't included. To their credit HFC contacted me to explain their mistake and to offer to reimburse for fasteners. I am satisfied it was an honest mistake. Beyond that, I was impressed that they took the time to give me a detailed explanation for the oversight. Would definitely use them again.

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George Romero
George Romero
1 reviews
10 months ago
5 out of 5 stars

Fast service on my order.

Fast service on my order.

Helpful?
10 months ago
5 out of 5 stars

Hoover Fence responded to my questions…

Hoover Fence responded to my questions right away, and order was received as discussed.

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kayakhenry
kayakhenry
1 reviews
10 months ago
5 out of 5 stars

Sent the excellent product immediately

Sent the excellent product immediately. 5 stars.

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10 months ago
5 out of 5 stars

Hoover always comes through in a pinch

Hoover always comes through in a pinch. I order overnight and I always get it on time.

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Sheldon
Sheldon
1 reviews
10 months ago
5 out of 5 stars

Everything was extremely good fast…

Everything was extremely good fast service parts were delivered. Extremely good. I would recommend To anybody that is looking for fence products

Helpful?
10 months ago
5 out of 5 stars

you had the product i wanted

you had the product i wanted. it was easy to order and the shipping was efficient and reasonable. thanks much

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customer
customer
1 reviews
10 months ago
5 out of 5 stars

Fast delivery

Fast delivery , nice product and kind sales man

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