Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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Filter by rating:
Mamabear
Mamabear
1 reviews
7 months ago
4 out of 5 stars

Very happy with the product

Very happy with the product. My only issue was with how long it took to receive. Arrived a couple days later than expected because my items were from a third-party vendor, and they were not very helpful.

Helpful?
7 months ago
5 out of 5 stars

Great customer service

Customer service rep helped me find the domestic parts I needed for the job.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Fast and worked perfectly

Fast and worked perfectly

Helpful?
8 months ago
5 out of 5 stars

A reorder from almost 4 years ago and…

A reorder from almost 4 years ago and swiftly and correct I can't ask for more

Helpful?
John Hibble
John Hibble
1 reviews
8 months ago
5 out of 5 stars

The products are the best

The products are the best. One item was missing from the shipment and they corrected it immediately. Thank you.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Great customer service

Great customer service, work completed quickly and everything looks great!

Helpful?
Gary Singh
Gary Singh
1 reviews
8 months ago
5 out of 5 stars

Fast shipment

Fast shipment. Exactly what I needed and the only place that had it.

Helpful?
Terri Hooper
Terri Hooper
1 reviews
8 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service!

Helpful?
8 months ago
5 out of 5 stars

A great place to get your fence parts from.

All the items I ordered were carefully packed in the shipping box. I received the order in only a few days after I sent the order in. Great job!

Helpful?
david r.
david r.
1 reviews
8 months ago
5 out of 5 stars

Has hard to find items.

Has hard to find items.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Superior knowledge of product

Superior knowledge of product

Helpful?
8 months ago
3 out of 5 stars

DID NOT FOLLOW SHIPPING INSTRUCTIONS…

DID NOT FOLLOW SHIPPING INSTRUCTIONS PER OUR ORDER.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

High quality product

High quality product. Excellent customer service!

Helpful?
Ed
Ed
1 reviews
8 months ago
5 out of 5 stars

Got what I needed

Got what I needed, shipped fast! Thanks

Helpful?
Mark Atherton
Mark Atherton
1 reviews
8 months ago
2 out of 5 stars

Horrible

The products look like some cheap china Cr** The butterfly latch won’t drop by themselves which defeats the purpose of them. The spring hinges don’t have enough force to even properly swing the gate closed. I thought being from a fence company that the products would be of good value. I was wrong!

Helpful?
KRISTEN
KRISTEN
1 reviews
8 months ago
5 out of 5 stars

Great all around product and service

If every company I shop with was as nice and went above and beyond as you, it would be wonderful. Thank you for all your help. So, I must also say I love my cottage gate hardware. It is even better than I expected.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Great product overall.

Shipped fast. Arrived as advertised. easy to install.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Good experience

Good experience

Helpful?
Andrew Ford
Andrew Ford
1 reviews
8 months ago
5 out of 5 stars

Fast customer service

Fast customer service. Very considerate loading crew.

Helpful?
8 months ago
5 out of 5 stars

Outstanding

Prompt, detailed and caring execution of my order. These are good folks!

Helpful?

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About Hoover Fence Co.

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