Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Great product, fast shipping, excellent customer service.
Very happy with the product. My only issue was with how long it took to receive. Arrived a couple days later than expected because my items were from a third-party vendor, and they were not very helpful.
Customer service rep helped me find the domestic parts I needed for the job.
Fast and worked perfectly
A reorder from almost 4 years ago and swiftly and correct I can't ask for more
The products are the best. One item was missing from the shipment and they corrected it immediately. Thank you.
Great customer service, work completed quickly and everything looks great!
Fast shipment. Exactly what I needed and the only place that had it.
Excellent customer service!
All the items I ordered were carefully packed in the shipping box. I received the order in only a few days after I sent the order in. Great job!
Has hard to find items.
Superior knowledge of product
DID NOT FOLLOW SHIPPING INSTRUCTIONS PER OUR ORDER.
High quality product. Excellent customer service!
Got what I needed, shipped fast! Thanks
The products look like some cheap china Cr** The butterfly latch won’t drop by themselves which defeats the purpose of them. The spring hinges don’t have enough force to even properly swing the gate closed. I thought being from a fence company that the products would be of good value. I was wrong!
If every company I shop with was as nice and went above and beyond as you, it would be wonderful. Thank you for all your help. So, I must also say I love my cottage gate hardware. It is even better than I expected.
Shipped fast. Arrived as advertised. easy to install.
Good experience
Fast customer service. Very considerate loading crew.
Prompt, detailed and caring execution of my order. These are good folks!
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