Home Telecom Reviews

Laura is very helpul and very professional.

I accepted a call from Simeon to help set up my broadband in my new flat rental in Tonbridge. He was lucid and very helpful explaining my options - taking time to explain the available options and listening to my concerns.

Hash was very supportive and clear about the deal which was explained in clear terms, he took time to elucidate on each package, on what it covers and the price for it

Brilliant. extremely helpful and informed

Great service went beyond what I thought they could do

Kevvis was great. Very helpful clear

Guy I spoke to didn’t baffle me with to much info; I required a cheaper deal he found me one

Cal was very helpful and thorough! He made everything very clear and easy

I was already a customer been with home telecom for 3 1/2 years, my internet went down only to find out that my contract had been cancelled and I now had to take out a new contract and also pay installation fee, which couldn’t be connected until the 22nd, the man that I spoke to couldn’t give me a reason why Not happy as I work from home a lot

The man Norbert was very polite and extremely helpful

Quick and efficient service, thank you.

quick response good service

Spoke with George and Laura today both regarding separate incidents and they were both very helpful both through live chat and telephone, very prompt and no need to repeat information makes a pleasant change in this society to speak with a real person. I was really surprised at how easy it was to upgrade my broadband as someone technologically able it may have been easier as I knew what I was asking for but nontheless very happy. I would rate 5 however when I emailed about the same thing about a month ago I had no response 5* for Laura and George 4* for the company themselves Please pass this information on as customer service is hard enough let alone not being praised for good work aswell.

The guy norbert was very patient with this old technophobe, talking me through every step to reset my router after a house move. Could not fault his knowledge and took me through every step with clear instructions. Top service ,thank you

The gentleman I spoke with today, Carter, was very helpful and managed to get me a great deal, he was professional and helpful.

Very poor response. Customer service is not good

will was very helpful today , got me a great price

Will has been absolutely fantastic today