Problemls sorted
Not the fastest answering the phone but better than a robot.delt with my question fast and efficiently.and very competitive with their prices.
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4.2
Great
272 reviews
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💬Hasn't replied to negative reviews
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Review summary
Home Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Rhea was great
Rhea was great. Answered questions promptly and was very helpful and professional in resolving my issue
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Another falsehood.
Another falsehood. They tell me I will save gbp250 per year by paying the cheapest available price for an electricity only deal they offer me but the unit kwh rate and the daily charge are both higher than I currently pay so how will this deal save me money? Answer IT WONT. so don't believe anything they tell you is my advice. Got this via Money Saving Expert, so same applies to them! Useless both of them!
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Speedy & helpful email response to a…
Speedy & helpful email response to a problem submitting metre readings on line. Only loses a star because of the problem with the website making the enquiry necessary in the first place.
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Company details
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Website
homeenergy.co.uk
All reviews
272 total • Write a review
Showing 221 - 230 of 268 reviews
RR
Prompt response and resolved queries…
Prompt response and resolved queries quickly
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LV
Sabrina from HomeEnergy
Sabrina from HomeEnergy is the nicest and kindest. She helped me a lot and gave me clear answers.
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MJ
I have just joined Home Energy
I have just joined Home Energy, as a registered blind person, I needed extra help joining them, their customer service is very good, Sabrina from Home Energy helped me through joining them, so I am now one of their happy customers.
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JE
quick and straight forward
I spoke with Rhea today, to change my name as I have recently been married. She was very efficient and it only took a couple of minutes
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JH
I had a web chat with Rhea after my…
I had a web chat with Rhea after my electricity meter was not showing on my account. She was very helpful and has informed the metering team.
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BB
Quick and helpful support
Rhea was very helpful and sorted my meter issue out within 5 minutes. Thanks.
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SA
the agent Rhea was so helpful and…
the agent Rhea was so helpful and understood my requests very well.
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ST
Customer service
I had a great experience with customer service, Jati responded within the day, was very helpful, and shared all the relevant information.
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