Home Bargains Reviews

All the workers are rude and pick on people that they know go to a local school and enforce unfair and untrue rules on us because they don’t like us these rules that are being unfairly pressured on us are no where to be seen in the walls or customer notice they are ageist and some rules that are being forced are no scooters inside you must use a basket for one thing up your game so rude and unhelpful workers

Workers really mean to me and my friends. They don’t allow scooters but we weren’t even riding them , most workers are increadlbly rude when I only want one item . Homrbargins up your game

Price labels impossible to get off. Would love to send a photo of the present I'm giving someone with the state of the price label I have abandoned trying to remove. Do better home bargains!

Quite a surprise . . outside, Home Bargains lacks a bit of 'style' and looks like a cheap discount store~ which, of course, it is. The strapline is Top Brands - Bottom Prices, and that seems to be true inside. The store presentation is neat, clean and well organised, and there is plenty of choice of dry foods, fresh vegetables, dairy, housewares, gardenwares, clothes and a lot more. The product ranges appears to be wider than Aldi, Lidl, B&M, Morrissons, Sainsburys and even Tesco, although that is a broad generalisation. Prices seem a bit lower than Aldi/Lidl on many ranges, but there are price differences due to the differences in brands available - there are few or no 'house brands' in the food sections. Staff are helpful and knowledgeable and the store manager (Loughborough) is experienced and enthusiastic about the store and the HB business model, unlike most local managers (if you can find them) at almost all other supermarkets. So far, I am quite impressed. Home Bargains seems 'fresher' and more diverse that B&M, Lidl and Aldi.

A big shout out to Ben in Swindon (great western way) for being extra helpful loading my car, when you see something you have to buy it, in this case garden table, six chairs and an umbrella, excellent value for money.

Bought a neck hot water bottle and it had a split from age, the rubber had rotten. It leaked hot water onto my skin causing red sore skin. I returned to armley branch who refunded it and kept it. They told me to report it online. They didn't take any of my details. I complained online and got a reply saying that because it had never happened before they would be taking no further action and gave me advice not to use boiling water ( which I didn't) and to keep the tag! They never contacted me to ask any questions and didn't even take my name. Shockingly poor response. If this happens to you then you know they have been warned and chose to do nothing.

Visited Falkirk store for first time, was impressed by layout and cleanliness, staff seemed very pleasant, will happily return again

I visit the Kilmarnock Armour Street store often and can’t recommend both the store and the staff highly enough. They are always friendly and helpful and do a great job!

I visit the Cumbernauld branch regularly to shop and visit the cafe. The staff are friendly and very helpful. You can have a laugh with them and I find that brings out the best in people. Treat people with respect and you'll get it back. Well done Cumbernauld you are the best. From a regular breakfast customer 👍

I appreciate it was opening day at the new store in Plympton and there was going to be a lot of teething issues but this review is from the perspective of a visually impaired person. Firstly there were no disabled parking bays as they had been used by people who did not have blue badges, the trolleys were not free and didn't look new as I expected from a new store and the overall layout of the store was very confusing but maybe that's just because I'm visually impaired. As for the staff I only really spoke to one who I suspect was the manager who was quizzing customers as they went through the till but not only did he seem shocked that my friend and I had only bought 10 small items but also did not believe me when I said I was visually impaired. As for the customer toilets I had mixed feelings as the disabled toilet could be used by anyone and did not have a radar key lock on the door so I had to wait quite a while. I did not sample the offerings at the cafe as by the time my friend and I had queued up for our small basket of goods (roughly 20-25 mins) we just wanted to get out of there. Oh this store also has a garden section which was as you'd expect from a garden section although places like Chaplins which is also in Plympton has a much better selection. Overall a mixture of good and not so good with my final musing being that with it's narrow aisles and confusing layout it's probably not the best place for anyone in a wheelchair or someone on the autistic spectrum with social anxiety issues as its a very overwhelming place but then it was opening day as I said at the start.

Lady was really helpful pointing out the offers on the candles and told me about her huge collection.

Myself and my mrs went home.bargains bentley bridge today . We won't go there again . i have disabilities and have to use a walking crutch the staff was very rude and kept forcing me to move . we was looking at the goods . It made myself and my mrs very unwelcome stock trolleys left in middle of Isles . As for me with my disabilities it made me unwelcome to shop there a bentley bridge home.bargains ever again . We won't ever go there again

They sent the wrong item. All I got was an apology and methods to send the item back at my own inconvenience and wait days for the refund to land in my account. I was offered to keep the item with a 50% discount. Why would I pay anything for an item I didn’t order or want?? Bear in mind they charge for postage. Worst customer service I’ve had for a long time. Definitely avoid.

This place is amazing it has everything you would ever want ,then to go with that it always has the staff to go with that experience they are always helpful and drop everything to help ,the customer service is number 1 ,the refund service is no quibbles as long as you have the proof of purchase same as anywhere these days , they really do show help compassion care and always a smile I'll always shop here !

I visited The new Faversham store Today and brought some furniture wipes and glass wipes made by power action. They are brilliant. They had a good deal on coca cola too. The staff are so friendly. I tried to find some watermelons so i asked a lovely Lady who had a Israeli accent. She said they have all gone rotten. Never mind.

I love Home Bargains really good choice and value for money. I mostly use the HB in Whitstable and all the staff there are great, but a stand out person is Paul. He always has a smile, you can ask as many questions ie where is this, where is that and he'll help with a great attitude and a smile. People like Paul are an asset to this company and shine it in a good light

Ordered online Sunday afternoon and received despatch email at 2am Monday morning and order delivered Tuesday morning. Great service considering the website states 3-5 days for delivery.

Date:- Sunday16th/02/25 Time:- between 1pm-2.30pm Location:- home bargains Hanover Street Liverpool I was waiting in my car on the side of the store to pick up my friend witch she leaves right to the store and I only stopped in that spot for 3 minutes, and when I have stopped there. there is quite old women with home bargains uniform setting in her car in the same spot her car is ( BMW dark grey or dark blue) she starts shouting laod to and saying in very aggressive way you can't park her this spot onlyfor home bargains staff but there is no sign sayingthat, And I have explained to her I'm only waiting for couple of minutes in my car, Also, I told her I am on the sidewalk I am not on home barging space, And she left her car and come close to me and she told me leave or watch what's gonna happen to you?????, Then I told her I don't think you trained enough to deal with situations like that, please I'm asking you nicely to call your manager or call the police if you think I'm doing something not right,Then she took it more personal And she become a racist, She told me when you come to this country you have to follow the country roles, This is not your back home, I was very shocked, I told her why even you say that show some respect and mercy I just lost my best friend he commits suicide, Then she told me I don't care you need to leave now or watch what's gonna happen. She said that again. Then I decide to leave to avoid any Crush with her because she's not professional at all, and when I was leaving I told her I will leave you a Bad review and she laughed loud and she told me make sure you write the review in English so we can understand and laugh about it, She Breakers My Heart by saying that, I have been regular customer in that store for more than eight years, All the members of staff being lovely and friendly except of this woman. She is aggressive and racist and she shouldn't work with public.

Thank you to Donal yesterday who helped me to the car with me goods .Great manners .Thank you Donal Newry Damolly

Home Bargains is a good shop with great prices. No beef with this aspect of the company. Went to the branch in Trimdon Street, Sunderland. My Mam is disabled so I had a trolley that clips onto her wheelchair. Got to the checkouts and discovered that the trolley doesn’t fit through. Had to detach, leave my Mam and dash with the trolley to the other end of the checkouts - shop was very busy and this caused much hassle and embarrassment. Also checkout had no £1 coins - got a jangly pocket full of change. Surely you can have checkouts for the disabled - at least clearly signposted to tell customers if trolleys fit through. At present you’re not catering for your disabled customers Home Bargains.