The staff at Henleys Estate Agents particularly Jill have always been proactive and punctual in sharing information and carrying out the required actions for the property.
The staff at Henleys

Henleys Estate Agents receives overwhelmingly positive feedback from customers, with many praising the exceptional service and professionalism of the team. Reviewers frequently highlight the friendly and helpful nature of the staff, particularly singling out individuals like Bob Cheema and Jill for their outstanding support throughout the property selling process. Consumers appreciate the agency's comprehensive knowledge of the local market, which contributes to a stress-free experience. However, a small number of reviews express concerns about unprofessional conduct, particularly regarding deposit issues, which detracts from the overall positive sentiment. Despite these criticisms, the majority of experiences shared reflect a strong commitment to client satisfaction and effective communication.
10 months ago
Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.
10 months ago
A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.
Over a year ago
It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.
The staff at Henleys
Excellent service from all the Team. Very helpful and efficient. Definitely recommend them.
I am very happy with the excellent property services provided by Henleys. As a foreign landlord, I need to find a trustworthy and reliable agent to handle all the matters related my property. From the sourcing of clients to the ongoing property management, Henleys demotrates professionalism, responsiveness in dealing with the matters of the property and keep good communication and relationship with tenants. I have no doubt to recommend Henleys to others for the property services.
Service is Very Good, staff is 100% helpful, N look After property very well
Very good service throughout.
Excellent service
Excellent service, very professional and lovely staff. Very happy with the service for last 6 years. No complaints. Thanks to Ken, Mikhil, Jill and all of the Henley’s team. Dr Sharma
Very helpful and friendly. I received great service
I have never been a fan of estate agents but right from the start Ken and his team have been very helpful and proactive during the sale of my property and they managed to negotiate a better price then I was expecting. The team have a can do attitude and always are polite and friendly
Helpful staff. Provide you right guidance and they communicate all charges very correctly and professionally. Recommend to any buyer, landlord and tenant.
Henley team has been fantastic throughout the year. We couldn't ask for a better estate agent. Always at the other of the phone. Keep up the good work.
Excellent service all around very friendly and professional everyone knows their jobs
Amazing service
Thank you so much for renting our properties and finding good tenants. The rent is always paid on time, Henley’s rent and manage our properties in hounslow, Kensington and Ealing. Ken and Mikhil explained everything so clearly, no fine print nonsense. The tenants are great and no issues. They take care of all the works within their team and email me with updates and invoices. It has made my life so much easier being a landlord who travels so much.
Excellent service. As a landlord I would 100% recommend them. They address all my issues straight away.. couldn't ask for better
Henleys Estate Agents have managed my rental property extremely successfully and have now sold it for me. Bob, Mikhil and Jill have been absolutely exemplary - looking after my property superbly and maintaining an excellent relationship with the tenant as well as making sure that the property was well looked after. I would highly recommend the team - they have been unfailingly hard working and committed to the best customer service possible.
Henleys are not your average estate agents. They always go the extra mile to support tenants while representing their landlords' rights diligently. The agency is managed to a high standard and the staff are outstanding. My wife and I have found them not only to be helpful but also tactful, and respectful under all circumstances. Thanks to all the team.
I am a property developer and I hired Henleys estate agent to sell a few properties. They was one of the best estate agent I have ever used in my career. Bob was fantastic in keeping me up to date. Being honest with me and making me feel relaxed during the whole process.
reply as u mentioned so many thing this is all lie couse u want to cover up your unprofessional response I call somany time to u r office they dint reply to me i speak each and every one of ur team i share my problem but they said dont call us we cant do anything and end of the day u keep my deposit and now u saying ur team work hard .ur company work hard to not help of any tenet .they work hard to keep there deposite i will advise other people to dont deal with ur company
this agency is a very unprofessional agency which refused to help me with my situation. they would constantly charge me repairs which werent supposed to be charged. i had issues with my hot water and cooker for 3 years where i had to order take away everyday. despite that they still wouldnt fix the issue. the landlords are very rude as would abruptly come into the house ay early hours and abuse me and my family verbally. this is the worst agency i have been with and i domt recommend anyone to rent a house from then. they are veey biased company and will alwaus side with the landlord. they never give the deposit back.
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Henleys Estate Agents is an independent estate agency specializing in residential and commercial lettings, property and block management, and sales and investment advice. The company is dedicated to providing a transparent and efficient property journey for landlords, tenants, buyers, and sellers. As licensed ARLA Propertymark agents, Henleys Estate Agents adheres to high industry standards, ensuring client money is protected under the Client Money Protection Scheme. The company focuses on building long-term relationships with its clients through personalized service and a commitment to meeting their property needs. By offering services such as free property valuations and extensive property searches, Henleys Estate Agents aims to support clients at every stage of their property journey. With a dedicated team of professionals, the agency strives to deliver high-quality service tailored to individual requirements.
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