Henleys Estate Agents receives overwhelmingly positive feedback from customers, with many praising the exceptional service and professionalism of the team. Reviewers frequently highlight the friendly and helpful nature of the staff, particularly singling out individuals like Bob Cheema and Jill for their outstanding support throughout the property selling process. Consumers appreciate the agency's comprehensive knowledge of the local market, which contributes to a stress-free experience. However, a small number of reviews express concerns about unprofessional conduct, particularly regarding deposit issues, which detracts from the overall positive sentiment. Despite these criticisms, the majority of experiences shared reflect a strong commitment to client satisfaction and effective communication.
10 months ago
Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.
10 months ago
A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.
Over a year ago
It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.
I wholeheartedly recommend Henleys estate agents. Bob Cheema, the sales manager pushed out purchase through very smoothly and we were extremely satisfied with the service that we received.
AVOID THIS AGENT. BOB ARRANGED VIEWING WITH THE TENANT WITHOUT LETTING ME KNOW. JUST INFORMED ON VIEWING DAY BUT NEITHER TENANT NOR SALES MANAGER SHOW UP AND COMPLETELY WASTED TIME.
Excellent Estate Agents. Our Letting Manager Mikhil is a very supportive person and really helpful. We strongly recommend Henleys Estate Agents
Henley Estate Agents is good agency very quick with their work and process. The only thing I disliked was the house was not cleaned as promised before we moved in.
First class service A truly professional company. Mikhil is excellent to deal with, very knowledgeable, always keeping me updated on the latest status, definitely makes it easy for me. Would highly recommend Henleys and especially Mikhil.
I had a great experience with Hensleys Estate Agents. Mikhil was very helpful and provided timely and efficient service. He was also readily available by phone and email to answer any queries and provide information
Very Happy with their service and time spent on sale of my property. Had it not been for their Sales Manager Bob Cheema's efforts and patience in getting the price we wanted for our property, we would still be without a prospective buyer. Our sincere thanks to Bob for his help and cooperation during our interaction with him.
I have dealt with many Estate Agents in my time but this company came out trumps from the start to finish. The company was very professional in all my dealings with them. Mikhil Babla who dealt with all aspects of the letting was just excellent in every aspect. A GREAT company.
The team.at Henleys are fantastic especially Mikhil and Bob always at the end of the phone to respond to any issues. Their dedicated maintenance team are equally good I can't fault them. Let me just say the whole team are doing great job.
Great service provided by Mikhil and the lettings team for my property portfolio based in West and South London. I highly commend their advice and attention to my property related matters - especially their legal legislative expertise. I am satisfied my properties are in safe hands
We had a great experience working with Henleys Estate Agents. Bob was always very helpful, proffesional, proactive, reliable and he went the extra mile to ensure the smooth process. We knew we could always call him for support and advice - he is an absolute gem! We are very grateful and would recommend him and the company to anyone who is looking for a good and reliable service. Thank you J&D
They were very helpful and professional
Bob had been very much on the case to ensure it progressed until completion.
The high level of professionalism of Henleys Estate Agents staff made my experience great. The staff in Henleys Estate Agents quickly and accurately respond to offers. They made clearly and in a timely with all circumstances of residence.
Mikhil was wonderful! Very detailed, very transparent, responsive and thorough. Highly recommend his help in sourcing your next home. Thank you Mikhil!
The Henleys Estate Agent I found and rented my property with was very helpful, reliable and efficient. I was very impressed by the quality of service Mikhil provided. He was professional and responsive. I would definitely recommend him. He facilitated a speedy process and made my move easier! Thanks a lot.
I am very thankful to Bob in Isleworth who is always ready to help and try to solve problem.
My assigned agent, Bob was polite, courteous, helpful, responsive, diligent, pro-active and trust worthy. Above all he was highly experienced. It was a pleasure working with him from point of sale to completion and comes highly recommended.
Absolutely rubbish customer service. No one bothers to call you back or respond to your emails. They do not even provide the basic services to a tenant yet expect the rent to be paid in full and on time. I’m currently renting a property with them and my only advice would be look for better agency they do not stand on any of their commitments. They do not even deserve a 1 star rating.
We were looking for a place in Isleworth as my son got his school admission there and my husband been transferred to Ealing. Contacted Henleys and Mikhil was the one who answered the phone. He is amazing sales person. He gave you the best advice and based on what you need. The good thing also he is not pushing you to decide on what is best for their company but what is best for you and the family. I can highly recommend Mikhil as your point of contact.
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Henleys Estate Agents is an independent estate agency specializing in residential and commercial lettings, property and block management, and sales and investment advice. The company is dedicated to providing a transparent and efficient property journey for landlords, tenants, buyers, and sellers. As licensed ARLA Propertymark agents, Henleys Estate Agents adheres to high industry standards, ensuring client money is protected under the Client Money Protection Scheme. The company focuses on building long-term relationships with its clients through personalized service and a commitment to meeting their property needs. By offering services such as free property valuations and extensive property searches, Henleys Estate Agents aims to support clients at every stage of their property journey. With a dedicated team of professionals, the agency strives to deliver high-quality service tailored to individual requirements.
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