Henleys Estate Agents receives overwhelmingly positive feedback from customers, with many praising the exceptional service and professionalism of the team. Reviewers frequently highlight the friendly and helpful nature of the staff, particularly singling out individuals like Bob Cheema and Jill for their outstanding support throughout the property selling process. Consumers appreciate the agency's comprehensive knowledge of the local market, which contributes to a stress-free experience. However, a small number of reviews express concerns about unprofessional conduct, particularly regarding deposit issues, which detracts from the overall positive sentiment. Despite these criticisms, the majority of experiences shared reflect a strong commitment to client satisfaction and effective communication.
10 months ago
Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.
10 months ago
A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.
Over a year ago
It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.
Would definitely recommend this Company to others. Very professional but friendly, makes you feel at ease. Bob cheema would always call you back if unavailable at the time. Very efficient working standards. Could not fault them to be honest. Would use them again.
A very efficient ,ethical,caring company. Mikhil goes out of his way to help. I have no reservations in recommending them.They are the gold standard other estate agents should strive to achieve. Thanks to all the team not forgetting Bob Cheema.
Would recommend this Estate Agent to anybody. Very efficient friendly Service. Communication is great and Problems get discussed and dealt with quick and professionally. My recommendation and thank you to Mikhil and Colleagues at Henleys Estate Agent.
Great service. Quick, efficient and pleasant experience from start to finish. Of particular mention was Mikhil. He was most helpful and understanding when I needed to push forward my moving in date. Keep up the good work.
Great Professional Service! I recently used Henleys and I have to commend them on their excellent customer care and service. They have a great Team and were incredibly happy to help me throughout the process.
Excellent service and property knowledge
Fantastic team here managed to sell my property quicker than I imagined.
Really helpful team here. They are managing my portfolio of properties for me whilst I travel for work. They respond to tenants in a timely manner and all rents processed in an efficient manner. The back office admin team along with the lettings manager Mikhil are all a real asset to the company. Good job team Henleys
My experience with the agency is really amazing. They assisted me through the entire process and helped me with the paper work.
Mikhil gave me exceptional service. He was very helpful and had the answers to all my questions. A great asset! Thank you Mikhil!
Mikhil is very professional in his knowledge about the industry. He was able to resolve an issue I had with my tenants. I was glad to be acquainted with Henleys as they gave me the right advice
They are very helpful and professionalism at its best.
HENLEYS are great agents ! Very helpful and professional! Thank You!
They are number one. Always happy to help you. Very professional team. I have been using them since 10 years always happy. Good luck.
Henleys Estate Agents as a collective team have always been completely thorough and professional in their approach towards both Landlords and Tenants, impartially and continuously providing a gold star service. Faultless customer service and seamless communication is of extremely high standard and always in a timely manner. Guidance on property matters are provided well within the parameters of integrity and efficiency, striving towards solution focused outcomes. I have personally been a loyal customer for over 10 years as I have not had any reason to take my custom elsewhere. Highly recommend Henleys to anyone who wants a professional, platinum standard and honest agent to work with.
Very helpful and professional agents to work with
They are a great team .Always willing to do the extra mile to please and satisfy customers at all times . From pre sales to completion has always been seemless with them . Its always been a great pleasure doing business with a family run cohesive unit alike them . Their " ready to serve and ready to deliver " approach makes them to stand out from the rest. I have no hesitation whatsoever in referring their services to others . Kish Veer
Amazing team , very supportive and very reliable. My request always is bean resolve as Requested. I’m very very happy with the team and management. Jayen Valji
Henleys were my previous estate agents. Ken and Jill have been especially helpful and cooperative during my tenancy, and even long after I vacated the property under their management. Thank you folks. All the best.
Professional service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Henleys Estate Agents is an independent estate agency specializing in residential and commercial lettings, property and block management, and sales and investment advice. The company is dedicated to providing a transparent and efficient property journey for landlords, tenants, buyers, and sellers. As licensed ARLA Propertymark agents, Henleys Estate Agents adheres to high industry standards, ensuring client money is protected under the Client Money Protection Scheme. The company focuses on building long-term relationships with its clients through personalized service and a commitment to meeting their property needs. By offering services such as free property valuations and extensive property searches, Henleys Estate Agents aims to support clients at every stage of their property journey. With a dedicated team of professionals, the agency strives to deliver high-quality service tailored to individual requirements.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.