Review summary

Hello Services receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

K
Great experience couldn’t ask for more…

Great experience couldn’t ask for more on the job Ingrid LS12!!

L
Brilliant service

Brilliant service, super quick and efficient. The 2 members from the team were so kind and did an amazing job on my oven. I am over the moon so thank you for making it so easy!

R
Sardar and his colleague did a great…

Sardar and his colleague did a great job of cleaning our house just after we moved in . It was in dire need of a deep clean and when they left it was like a completely different house ! Thank you .

Perfect End of Tenancy Clean

Great communication and excellent service for an end of tenancy clean 🧼

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All reviews

1,000 total • Write a review

Showing 951 - 960 of 996 reviews
JB
5 out of 5 stars

Sardar and team did a great job

Sardar and team did a great job! Excellent service.

Date of experience: January 10, 2023

LP
1 out of 5 stars

You take a risk with Hello Services

Unfortunately a poor deep cleaning service that cost a lot of money. I rated a very generous 3 star initially direct to the Company but want to put a review on Trust Pilot as it was not on here. My complaint was detailed to Hello Services, including cleaners being more than half an hour late (couldn’t find my house), cleaning/vacuuming round things instead of moving them (items not too heavy to be moved), then not given chance to check before they left in a hurry to go “to another job”. They were in my 3 bed bungalow less than 2 hours. (My own cleaning lady spends 2 hours when she comes and does a better job.) I expected more from a ‘deep clean’, attending to areas that my regular cleaner doesn’t do, prior to putting my bungalow up for sale. The Company offered to send the cleaners back to remedy the areas not cleaned if I sent photos as evidence. As I have some mobility difficulties I said I could not climb ladders or squat down to get photos, plus there would have been numerous photos to take. They then closed the case and offered a 5% discount for a future service - which I will not be taking up! I took a chance with this Company as I had read good and poor reviews. Maybe it depends where you live and which cleaners come. If there are repeated poor reviews for the same cleaners in a particular area, the Company needs to investigate this.

Date of experience: January 8, 2023

FF
5 out of 5 stars

Brilliant Service

I used Hello Services to hang a few pictures up just before Christmas and they were excellent. Really polite, worked consciously and professionally. Money well spent. Would definitely use again.

Date of experience: January 7, 2023

DD
5 out of 5 stars

Review of the cleaning service.

Very good time keeping. Did a fantastic job I am very pleased with the service offered and would not hesitate to recommend him to anyone needing his/ her place cleaned.

Date of experience: January 7, 2023

AA
5 out of 5 stars

Loqman and his team did an amazing job

Lokman and his team were amazing and did a fabulous job. They made sure that everything was clean no matter how long it took. I would highly recommend Loqman and his team.

Date of experience: January 6, 2023

TA
1 out of 5 stars

Do not buy boxes from this company

I ordered some moving boxes from helloboxes, a wing of hello services, on the promise of same day dispatch, next day delivery. I ordered the boxes at 11am last Friday, and didn’t receive notification that they were dispatched until Monday, when I got an email with no tracking information suggesting I track the delivery online. I emailed in response but got no reply. I also tried calling several times, but only ever got through to Hello cleaning services - apparently there’s no way to directly contact hello boxes. It is now Wednesday evening and I am moving house tomorrow, and there is still no sign of the boxes. Terrible service.

Date of experience: January 4, 2023

MB
5 out of 5 stars

I booked a deep clean for a house we…

I booked a deep clean for a house we bought. They arrived on time and cleaned everything that was booked.

Date of experience: January 1, 2023

SN
5 out of 5 stars

Great job by Darren and the team

Great job by Darren and the team, very friendly and went over checklist of cleaning that needed to be done. They were very professional and would recommend

Date of experience: December 30, 2022

L
5 out of 5 stars

All good

All good, excellent!

Date of experience: December 23, 2022

L
5 out of 5 stars

Turned up on time went over checklist…

Turned up on time went over checklist did what was asked. Last minute booking 2 days before xmas took a load of me. Would recommend.

Date of experience: December 23, 2022

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