Hays Travel Reviews

Everything was smooth and quick, Carol was very helpful giving me several options.

Great customer service made our booking process very smooth. There is a fantastic team in the Brighouse office 😊👍

Very friendly informative and knowledgeable when we booked our holiday.

It was great; Laurie found just the right holiday for me at the right price

The staff especially Mariam were very helpful in trying to find Helen and I the perfect hotel close to the beach and shops .

Friendly staff Very helpful and reassuring Found best deals to suit our needs

Curtis handled us very well and the lady in the swapping money part of the shop, can’t remember her name, helped us out massively and got us booked quickly and easily

Laura in Mold was incredible with a very small window of opportunity, even finding if the hotel does pancakes for breakfast for my 5 year old little girl

Booked another holiday once again with Julia who got us a great price. Julia also gave us great information regarding another holiday for later in the year. We will be back to see her again soon for another booking.

Kate was lovely and very helpful

Very pleasant, efficient and helpful

I’ve used Heather from Hays to help with my holidays for 7 years I never go anywhere else. Invaluable advice, knows what I want for my solo trips and holidays with my children - easy booking, good communication and always helpful. Thank you! 👏

quick interaction on arrival, no fuss straight to the point, got the info without fuss

Prompt and very pleasant service. Travel Agent spent time looking at holiday options within our budget to ensure we got the best deal. Always a very good experience when booking with Hays Travel.

Advisor was very patient and friendly and happily explained our choices while booking a Cruise.

Always find the staff at Hays travel friendly and helpful. Everyone makes you feel welcome and are always ready to help. Could not imagine using any other travel agent.

Staff were great from walking in to walking out with our holiday booked and feeling we had the best deal .The Girl who delt with us wasn't rushing but did her searches calmly and efficient I was very impressed even the manager had her input and we received the best service .Very impressed with Hays Travel Washington Galleries the staff know there job .