The manager and staff are always very…
The manager and staff are always very helpful and very friendly and polite

9 months ago
The manager and staff are always very helpful and very friendly and polite
9 months ago
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
9 months ago
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been... See more
9 months ago
Everything was smooth and quick, Carol was very helpful giving me several options.
The manager and staff are always very helpful and very friendly and polite
Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026
Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.
Everything was smooth and quick, Carol was very helpful giving me several options.
Great customer service made our booking process very smooth. There is a fantastic team in the Brighouse office 😊👍
Very friendly informative and knowledgeable when we booked our holiday.
It was great; Laurie found just the right holiday for me at the right price
The staff especially Mariam were very helpful in trying to find Helen and I the perfect hotel close to the beach and shops .
Friendly staff Very helpful and reassuring Found best deals to suit our needs
Curtis handled us very well and the lady in the swapping money part of the shop, can’t remember her name, helped us out massively and got us booked quickly and easily
Laura in Mold was incredible with a very small window of opportunity, even finding if the hotel does pancakes for breakfast for my 5 year old little girl
Booked another holiday once again with Julia who got us a great price. Julia also gave us great information regarding another holiday for later in the year. We will be back to see her again soon for another booking.
Kate was lovely and very helpful
Very pleasant, efficient and helpful
I’ve used Heather from Hays to help with my holidays for 7 years I never go anywhere else. Invaluable advice, knows what I want for my solo trips and holidays with my children - easy booking, good communication and always helpful. Thank you! 👏
quick interaction on arrival, no fuss straight to the point, got the info without fuss
Prompt and very pleasant service. Travel Agent spent time looking at holiday options within our budget to ensure we got the best deal. Always a very good experience when booking with Hays Travel.
Advisor was very patient and friendly and happily explained our choices while booking a Cruise.
Always find the staff at Hays travel friendly and helpful. Everyone makes you feel welcome and are always ready to help. Could not imagine using any other travel agent.
Staff were great from walking in to walking out with our holiday booked and feeling we had the best deal .The Girl who delt with us wasn't rushing but did her searches calmly and efficient I was very impressed even the manager had her input and we received the best service .Very impressed with Hays Travel Washington Galleries the staff know there job .
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Hays Travel is the UK's largest independent travel agent, providing a wide range of holiday options tailored to meet diverse customer needs. The company operates nearly 500 high street branches, along with offering services through personal travel consultants and an online platform. Hays Travel specializes in various travel experiences, including family-friendly beach holidays, solo adventures, and bespoke cruise packages, ensuring that each trip is customized to the preferences of its clients. Targeting travelers seeking convenience and personalized service, Hays Travel offers flexible payment options such as no deposit plans and monthly direct debit payments. Their commitment to providing value and choice makes them a suitable option for holidaymakers planning trips for 2026 and 2027. With a focus on creating unforgettable travel experiences, Hays Travel caters to a broad audience looking for comprehensive travel solutions.
Hays Travel receives overwhelmingly positive feedback from customers, with many praising the helpfulness and friendliness of the staff. Reviewers consistently highlight the excellent service provided by agents like Jess, Laura, and Mariam, who go above and beyond to find the best holiday options and deals. The booking process is described as smooth and efficient, with many customers appreciating the personalized attention they receive. However, a few reviews mention issues with hotel quality, indicating that some customers encountered poor hotel experiences during their travels. Despite these isolated complaints, the overall sentiment remains highly favorable, showcasing Hays Travel as a reliable choice for holiday planning.
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