Halfords Retail has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
My break light fault alarm came on my dashboard. It's a difficult time at the moment and it was an extra problem I didn'...
We are two elderly ladies, one with a disability, and were in Galway having issues with our hire car, battery and tyres....
I made a complaint about halfords since June 20th 2025 and no one has contacted me like they promised...I bought a dashc...
I bought a Apollo slant about 3 years ago from the edge lane Liverpool Halfords on the ride to work system the person wh...
By far the worst retail store in the country, reserved a bike online. Showed up "not in stock" so why was it listed as in stock? Why did the guy tell me his computer said there was "-3" in stock. Embarrassing.
I went to replace my wipers. I did have to queue for about 5mins as it was busy but when I got served the girl serving was lovely. She asked me to pull up in a disabled bay while she fitted my wipers and a lady in the car next to me started shouting at me because I was parked in a disabled spot. Your employer remained calm and professional at the time and made light hearted comments to me which made me feel better about the situation. Melanie served me at your Northwich branch
I went to replace my wipers
I went to replace my wipers
I went to replace my wipers. I did have to queue for about 5mins as it was busy but when I got served the girl serving was lovely. She asked me to pull up in a disabled bay while she fitted my wipers and a lady in the car next to me started shouting at me because I was parked in a disabled spot. Your employer remained calm and professional at the time and made light hearted comments to me which made me feel better about the situation. Melanie served me at your Northwich branch
I received an offer email with a QR code which specifically stated I could redeem the offer in store. When trying to redeem this in store I was told it was only available on line. No apology from the manager, and no attempt to resolve the situation - Newton Abbot branch. A complete waste of my time.
I received an offer email with a QR…
I received an offer email with a QR…
I received an offer email with a QR code which specifically stated I could redeem the offer in store. When trying to redeem this in store I was told it was only available on line. No apology from the manager, and no attempt to resolve the situation - Newton Abbot branch. A complete waste of my time.
Halfords (Truro Store) again have professionally assisted me in technical problems with my Nextbase Dash Cam. Big thank you to the experienced team especially Steven. Over the years staff have always been professional, helpful and kind. John Lett
Halfords (Truro Store) again have…
Halfords (Truro Store) again have…
Halfords (Truro Store) again have professionally assisted me in technical problems with my Nextbase Dash Cam. Big thank you to the experienced team especially Steven. Over the years staff have always been professional, helpful and kind. John Lett
i bought a bike for my daughters birthday 4/6 weeks prior to her birthday when i went to build the bike the saddle was missing. i explained that i couldn't find my order number and it was my own mistake and was willing to buy the saddle as i had to proof of purchase but i couldn't get a direct answer from anyone very unhelpful.
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