Green Van Lines Moving Company - Dallas reviews & trust report
Green Van Lines Moving Company, based in Dallas, specializes in providing comprehensive moving and storage services for both residential and commercial customers. With a focus on local and long-distance relocations, the company offers tailored solutions to meet the diverse needs of individuals and businesses. Their services include professional packing, efficient loading and unloading, and secure storage options, ensuring a smooth moving experience for clients.
Targeting homeowners, renters, and businesses in the Dallas area, Green Van Lines is committed to delivering reliable and affordable moving solutions. The company prides itself on its experienced team and customer-centric approach, aiming to minimize the stress associated with the moving process. Additionally, Green Van Lines incorporates environmentally friendly practices, such as green crate rentals, to support sustainability in the logistics industry.
Green Van Lines Moving Company - Dallas has a positive customer experience.
Green Van Lines Moving Company in Dallas receives mixed feedback from customers. Many reviewers praise the company for its prompt service, professionalism, and careful handling of belongings, highlighting that the movers are friendly and efficient.
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Positive experiences often mention straightforward pricing and timely communication, with some customers expressing a desire to use their services again. However, a significant number of complaints detail issues such as delayed deliveries, poor customer service after payment, and unexpected fees that exceed initial quotes. Some customers report missing items and a lack of accountability from the staff. Overall, while there are commendable aspects of the service, the negative experiences raise serious concerns about reliability and customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
60
100%
● Low
3.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2023.
Last 3 months
1.0
12-month avg
1.0
All-time
3.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 22
1.0
2
Dec 22
1.0
1
Jan 23
—
0
Feb 23
—
0
Mar 23
—
0
Apr 23
—
0
May 23
—
0
Jun 23
—
0
Jul 23
1.0
1
Aug 23
1.0
1
Sep 23
—
0
Oct 23
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 40 positive reviews
Delivery43%
17 mentions
Professionalism38%
15 mentions
Fast & efficient35%
14 mentions
Friendly staff35%
14 mentions
“Their pricing is simple and straightforward, they were prompt and polite in their communication”
On “Delivery” · Oct 13, 2022
Top complaintsof 19 negative reviews
Payment issues68%
13 mentions
Delivery42%
8 mentions
Customer service42%
8 mentions
Damaged42%
8 mentions
“This company is a fraud”
On “Payment issues” · Oct 31, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Value
Delivery
Service
Trend
Reviews
Green Van Lines Moving Company - DallasThis company
Bottom line: Green Van Lines Moving Company - Dallas is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
Reviews
60 reviews of Green Van Lines Moving Company - Dallas. Filter by what matters to you.
The guys arrived on time to pick up our large pieces and packed them very carefully. They were polite and went out of their way to fulfill any requests. Our furniture didn't arrive right away but their customer service kept us updated.
Great service with nothing broken.
Sue M.
rocky was great! I have worked with him in the past. my pick up driver was also great! making the process smooth, he was very knowledgeable about my move procesd
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 32% are 1–2★.
About Green Van Lines Moving Company - Dallas
Green Van Lines Moving Company, based in Dallas, specializes in providing comprehensive moving and storage services for both residential and commercial customers. With a focus on local and long-distance relocations, the company offers tailored solutions to meet the diverse needs of individuals and businesses. Their services include professional packing, efficient loading and unloading, and secure storage options, ensuring a smooth moving experience for clients.
Targeting homeowners, renters, and businesses in the Dallas area, Green Van Lines is committed to delivering reliable and affordable moving solutions. The company prides itself on its experienced team and customer-centric approach, aiming to minimize the stress associated with the moving process. Additionally, Green Van Lines incorporates environmentally friendly practices, such as green crate rentals, to support sustainability in the logistics industry.