Green Van Lines Moving Company, based in Dallas, specializes in providing comprehensive moving and storage services for both residential and commercial customers. With a focus on local and long-distance relocations, the company offers tailored solutions to meet the diverse needs of individuals and businesses. Their services include professional packing, efficient loading and unloading, and secure storage options, ensuring a smooth moving experience for clients. Targeting homeowners, renters, and businesses in the Dallas area, Green Van Lines is committed to delivering reliable and affordable moving solutions. The company prides itself on its experienced team and customer-centric approach, aiming to minimize the stress associated with the moving process. Additionally, Green Van Lines incorporates environmentally friendly practices, such as green crate rentals, to support sustainability in the logistics industry.
Green Van Lines Moving Company in Dallas receives mixed feedback from customers. Many reviewers praise the company for its prompt service, professionalism, and careful handling of belongings, highlighting that the movers are friendly and efficient.
Positive experiences often mention straightforward pricing and timely communication, with some customers expressing a desire to use their services again. However, a significant number of complaints detail issues such as delayed deliveries, poor customer service after payment, and unexpected fees that exceed initial quotes. Some customers report missing items and a lack of accountability from the staff. Overall, while there are commendable aspects of the service, the negative experiences raise serious concerns about reliability and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 1.0 | 2 |
| Dec 22 | 1.0 | 1 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | 1.0 | 1 |
| Aug 23 | 1.0 | 1 |
| Sep 23 | — | 0 |
| Oct 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Their pricing is simple and straightforward, they were prompt and polite in their communication”
“This company is a fraud”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Value | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | — | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Green Van Lines Moving Company - Dallas is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
60 reviews of Green Van Lines Moving Company - Dallas. Filter by what matters to you.
From the start Misty was so nice and extremely helpful in putting my moving into motion. The team of men that helped us move from Lewisville TX to Killeen TX were excellent. Right on time, loaded everything in truck and showed great care in putting my possessions in my new home. They were very polite and worked very diligently. I would recommend your company to others.
Initial load went well. Wrapped and repackaged to improve experience beyond what I did to pack everything. First move in 20+ years but comparing to 3 previous moves, it is an excellent move so far.
Our experience with Green Van Lines from beginning, to the end was FABULOUS!! We first contacted GVL (Green Van Lines) in Dallas when we were looking for a climate-controlled, SAFE location to store our belongings. GVL stored, and protected our possessions for an entire year. GVL then assisted us in organizing a cross-country move. The long-distance move could not have gone any smoother! GVL assisted and supported us EVERY step of the way, treating our possessions as if they were their own. Reliable, and on time! Every one of the staff members went beyond what would be considered excellent Customer Service. Every member of the staff that we worked with was professional, helpful and very friendly. GVL is the ONLY company I will ever work with in the future, should we need to move again. Based on our incredible experience I can highly recommend using GVL for your storage, or moving needs. Special shout-out to Guy & Vic....ya'll are amazing!
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Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 32% are 1–2★.
From beginning to end this was handled with professionalism and courtesy. Pablo and his crew were on time (I mean on the minute) and had the pick done when he said it would be and the delivery was just as good. End of the day it was a project that dreaded and it was painless in the hands of professionals. I would recommend them with. 5 star rating.
We have moved 17 times in our 50 years of marriage and this move was by far, the easiest. There personnel are very friendly and professional, the price was reasonable and they operate very on time.
Green Van Lines helped with my move recently and they were super efficient and kind. The men did a great job packing everything and padding my antique furniture from my grandmom. They showed up within the time slot they were supposed to, between 12-2 and called me to let me know when they were on their way. It also had a good price that stayed within the estimated price. Thanks, guys!
These guys showed up on time and started moving immediately. They were so professional and courteous. They wrapped everything and stacked it up nice and neatly in our storage unit. I really love how they had no hidden fees or charges. They were also super fast but also careful at the same time. I will most definitely be calling Green Van Lines again for my next move.
Thank you guys for the good service and movers. I thought that with the guys moving as fast as they did my things would break but on the contrary they didn’t. Everything came exactly how it was before. Eli came out and gave me a good deal so thank you again, very good people and company!!!
I had to move last minute so I called a bunch of places. Everyone kept telling me no or giving me very expensive prices because it was last minute and this company didn’t. They made space for me in their schedule and Eli came to my house and gave me a price. Movers came on time that day and got everything done less than 2 hours quoted. I’m very happy and would use them again for sure
The movers just left my apt not so long and I’m so relieved. When I first called I was a bit hesitate due to other companies but speaking with Isela was helpful. She explained everything in detail and was very polite. The crew that day Brian and the other guys were diligent hard workers. Moving is stressful but with Green Van Lines help it was so so easy. Please ask for Isela as a customer service rep, you won’t regret it 👍🏽
Very excellent company! I called them last minute to move my bedroom from Homestead to Washington and it went great without a problem. Paid a decent price and got very quality service. The crew was professional and polite they were on time too. I already scheduled my parents move with them and they gave her a good price. I'm sure the service will be just as great again
Excellent company with great service and fast delivery. My husband and I couldn’t be more pleased with the work the guys did and the price Eli gave us. I had moved from FL to CA and I thought it was going to be a disaster but Green Van Lines proved me otherwise. The crew was definitely the star of the show with how great they worked. They worked quickly and made sure everything was packed nicely. I would use them again to move since they’re the best. 5 stars for sure!
Working with Green Van Lines was so great I had to write a review something I usually dont care to do. I was looking for companies out of Florida to move my mom to New York and I found them on google. I decide to call because of all the good reviews. I spoke with Raul and he was cool and easy to talk to. He set up a home appointment and Eli came out here. He was also very easy to talk to and professional. Gave me and my mom a flat price and at first it was a little too high but Eli worked with me so I chose them. The guys who picked up the stuff were fast, professional, and made everything happened smoothly. If I have to move again or recommend a company Green Van Lines is the one thank you again for the great move.
Great people polite would use them again
The team at GVL is very efficient and professional. I would recommend them to anyone looking for a seamless relocation experience.
Green Van Lines Moving Company, based in Dallas, specializes in providing comprehensive moving and storage services for both residential and commercial customers. With a focus on local and long-distance relocations, the company offers tailored solutions to meet the diverse needs of individuals and businesses. Their services include professional packing, efficient loading and unloading, and secure storage options, ensuring a smooth moving experience for clients. Targeting homeowners, renters, and businesses in the Dallas area, Green Van Lines is committed to delivering reliable and affordable moving solutions. The company prides itself on its experienced team and customer-centric approach, aiming to minimize the stress associated with the moving process. Additionally, Green Van Lines incorporates environmentally friendly practices, such as green crate rentals, to support sustainability in the logistics industry.
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