Green Chef US

3.996 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.996 out of 5 stars
Great
5 out of 5 stars
503
4 out of 5 stars
221
3 out of 5 stars
134
2 out of 5 stars
53
1 out of 5 stars
89
1,000 reviews in total

Review summary

Green Chef US has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Price has increased

Price has increased. Was the lower price introductory for a certain amount of weeks? I’m deciding whether to cancel, I w...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible customer service

Terrible customer service. Can’t cancel my subscription. Regular price box way way overpriced. Food is OK.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Not flexible or accommodating with delivery dates

I missed my opportunity to cancel the box in time and it was going to be delivered on a day when we supposed to be out ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I love Green Chef because the meals…

I love Green Chef because the meals are delicious and healthy and at the end of the week, I have very little waste for ...Read more

0
0
🔥 High engagement

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4 months ago
1 out of 5 stars

While the food was delicious it was…

While the food was delicious it was always thawed upon delivery. Do not utilize if you live in the South in the summer. Also, you cannot get meals for one. Not acceptable. And when you do cancel the person reads from a script. The chatbot doesn’t work and they do t acknowledge emails.

Helpful?
4 months ago
5 out of 5 stars

Green chef is my favorite

Of all the meal services that I’ve tried, green chef is my favorite as far as the quality of the food. It’s a fairly expensive, but occasionally I managed to have a friend sign up, which will give me a financial discount. One other thing about green chef is, it is helped me to enjoy cooking a little bit more. I am a pescatarian and I only eat fish once a week. Green chef, has many vegetarian options to go along with a fish of the week for me.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

The meals are delicious and easy to…

The meals are delicious and easy to prep. The only downside would be not being able to limit suggested meals according to food allergies. Each week I have to look at each meal and replace with a different meal that does not contain ingredients that my family is allergic to. Other providers give the option to limit the choices according to foods that need to be avoided making the process quicker

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Suzanne
Suzanne
1 reviews
4 months ago
1 out of 5 stars

I have a tree nut allergy and try to…

I have a tree nut allergy and try to view all ingredients but when I don’t select the meals you continue to send me meals with nuts. This last week, cashews. It is disappointing.

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Tash Wall
Tash Wall
1 reviews
4 months ago
4 out of 5 stars

Great taste but I don’t want to cook!

I ordered meals but didn’t read the site enough to realize that I would have to cook the meals. I intended on ordering meals that were already prepped so I was a bit disappointed that I had to cook the meals. I already cook/meal prep so ordering these types of meals defeated the purpose. Cooking is what I was trying to avoid! That being said, since I already had it delivered I of course utilized the meals. They were DELISH!!! Didn’t save on prep time but it was worth the 30 minutes to put them together. I did cancel my plan because cooking isn’t wasn’t what I want but the meals did taste great!!! If you’re looking for tasty quick meals to cook…you’re in the right place!

Helpful?
Diana
Diana
1 reviews
4 months ago
5 out of 5 stars

Delicious recipes!

The recipes are delicious and the customer service has been great!

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David Foster
David Foster
1 reviews
4 months ago
1 out of 5 stars

The company is very misleading.Where do…

The company is very misleading.Where do I even begin. I paid for an organic meal plan and half of the time I would get a note stating we're out of organic but here's a non organic item. No credit or anything. Missing recipes constantly. Veggies look all decrepit and nasty. A couple of times had lemons that was rotten. Missing ingredients. Avoid these scam artists like the plague. A complete waste of money

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Delicious meals

Delicious meals

Helpful?
Carol Mamerow
Carol Mamerow
1 reviews
4 months ago
5 out of 5 stars

Mediterranean, gluten free food love

Love the food, great way to learn how to cook Mediterranean. Wish I could just purchase some of the spices separately.

Helpful?
4 months ago
1 out of 5 stars

food poisoning issues with an order

food poisoning issues with an order

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Cindy
Cindy
1 reviews
4 months ago
4 out of 5 stars

Delivery great!

Delivery great. Nothing limp. All remained cold.

Helpful?
Laura Krieg
Laura Krieg
1 reviews
4 months ago
3 out of 5 stars

Potatoes were soft

Potatoes were soft. Non organic items included with no price adjustment. I thought the price was outrageous

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

24 hour late delivery

I enjoyed Green Chef when I first began using their food service but I have become very tired of it. The better options always have an upcharge. The meals that are included in the base price are typically vegan, turkey, pork or chicken bowls. Every recipe is 2 servings, which would be great if I didn't live alone. The leftovers (2nd serving) never are as good as the day it is prepared. My set delivery day is Thursdays. I had planned a trip to the beach on the Friday following the latest scheduled delivery, which I had planned to take with me. It never arrived before I left town. Therefore my box of fresh food was delivered more than 24 hours later than expected only to sit there and rot. What a waste!

Helpful?
customer
customer
1 reviews
4 months ago
3 out of 5 stars

I ask that I net receive pork and was…

I ask that I net receive pork and was ssent pork. Tw boxes was missing seasonings

Helpful?
customer
customer
1 reviews
4 months ago
1 out of 5 stars

Found a live spider in the bag of…

Found a live spider in the bag of broccoli I opened for my meal. Customer service was very poor…. Getting in touch with someone is very difficult. When I finally did I got a $6 credit toward future meal…. In other words nothing was done! They said unless I was poisoned it was really not worth contacting me.

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Margaret
Margaret
1 reviews
4 months ago
5 out of 5 stars

This has changed my life

This has changed my life! First, less trips to the store therefore less impulse buys and wasting money and food. The packaging is perfect. The tastes are different than my usual and I love them. Prep is fun, clean up is easy. It has honestly made the 4:00 “what’s for dinner” a thing of the past! Thank you!

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Blake F
Blake F
1 reviews
4 months ago
5 out of 5 stars

Consistently healthy and delicious

Fresh, healthy ingredients. Nice variety and hassle free order selection and customization. Quick and easy to prepare. Always delicious!

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Ran CM
Ran CM
1 reviews
4 months ago
2 out of 5 stars

Very difficult to cancel

It was very difficult to figure out how to cancel my subscription. I found instructions in the FAQs but they were wildly inaccurate.

Helpful?
customer
customer
1 reviews
5 months ago
5 out of 5 stars

Very helpful service

Very helpful service. Price is reasonable. The quality of the food, seasonings provided, and taste was fresh. Helped me with my health, weight loss journey. Had to cancel only due to my budget.

Helpful?
Heather
Heather
1 reviews
5 months ago
5 out of 5 stars

Exceptional food

Exceptional food. Mediterranean meals are the highlight of the week.

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