Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
HM
5 out of 5 stars

Order:230333

Order:230333 Excellent customer service. Prompt service and payment higher than similar tech companies. I would not hesitate to use this company again.

Date of experience: April 4, 2025

JH
5 out of 5 stars

A* Customer Experience

Quick, convenient & fully tracked. Could not fault the process. Money received in less than 24hrs. 230187

Date of experience: April 4, 2025

HH
4 out of 5 stars

Good company

I have given them 4 stars just for the fact it took over 2 days for them to test my old phone and then pay out. I was paid the full amount quoted. Overall I’m very happy and would use again. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive

Date of experience: April 4, 2025

J
5 out of 5 stars

I found the company easy to deal with

I found the company easy to deal with. I was kept up to date with the process and when i had concerns they dealt with my issues straight away. This was my first time using them and will recommend them 229782

Date of experience: April 4, 2025

NH
2 out of 5 stars

I thought the link to MSE was a worthy of note. I was wrong

These companies give a promise of expectation but rarely deliver on that. Since new this phone had screen protector cover and I photographed the screen before sending the item carefully in more packaging than they supplied. There were no scratches on the photos I took. I can’t argue with the battery condition but that cost me more than 50% of the guide offer. I had used this company because they were linked to Money Saving Expert, a company I respect. I wouldn’t make that mistake again. Having said all that the speed from applying to receiving the quote and payment was impressive part as it included a week end

Date of experience: April 4, 2025

P
4 out of 5 stars

iPhone 14 Sale

Offer received quickly, first one was quite a bit below the advertised price, but after negotiation came to a satisfactory price.

Date of experience: April 3, 2025

C
4 out of 5 stars

Initially was not happy with the price…

Initially was not happy with the price offered however a counter offer was added and it was better. Order number GMB229993

Date of experience: April 3, 2025

LT
5 out of 5 stars

Great products looks new

Great products looks new Fast delivery very japlu

Date of experience: April 3, 2025

AA
5 out of 5 stars

Excellent service quick and easy

Excellent service quick and easy

Date of experience: April 3, 2025

AM
5 out of 5 stars

Quick and easy

Quick and easy. Happy with the valuation. Honest. Got money in my bank about 3 days after sending phone off.

Date of experience: April 3, 2025

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