Fantastic service and great product
Order number : 203-6000648-9636300 Fantastic service and great product
GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Order number : 203-6000648-9636300 Fantastic service and great product
Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138
Great combination and very helpful
My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.
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Order no 230633 . I was shocked the service was so fast. Once I sent my phone via Royal Mail special delivery as I like to make sure my device get there safely. Good communication with the portal and texts and emails. My valuation was ready after a day. They sent me a quote and great price and I got the money straight away! Can’t recommend enough ! Really pleased. Thank you Elizabeth
Date of experience: April 5, 2025
US
The communication and process was very easy…the valuation came in a lot less than the original quote for the phone that I thought was good condition but they said the battery health was poor so only got £45 for iPhone 12 instead of £175 I originally thought it would be worth. However they paid the same day I got the valuation only 3 days after sending it. So the process was great.just wish I got more for the phone. Order ID GMB230198 "I received a small gesture of £5 from Grade Mobile for providing a constructive review, but it was not conditional on being positive"
Date of experience: April 5, 2025
US
Order GMB230083 - the service itself was very good but once my phone had been checked £150 was taken off the valuation because they said the phone needed a new battery. It felt excessive, particularly as the pass mark for a new battery for 85% and mine seemed to have been rated at 83%. I still completed the sale because I didn’t want the hassle of having the phone returned and going through the process with someone else. I feel that these recycling companies know people will do that more often than not and therefore they will offer you a big valuation to get your business and in reality you do not get this. I may be wrong though and this was just a bad experience.
Date of experience: April 4, 2025
Very quick process from beginning to end, I was offered a lower price to what I was quoted but happy to accept considering the age and of the phone. Money was in my account within an hour of me accepting the price offered.
Date of experience: April 4, 2025
I Like the service, I dislike the drop In price as my device was in good condition and they rated poor 🤷♂️
Date of experience: April 4, 2025
Your offer was massively less than you suggested in your initial quote . Even worse , you gave not paid me 1 week after I accepted your offer . Very poor and as yet unresolved experience
Date of experience: April 4, 2025
The service is absolutely phenomenal. It was so swift and simple and it’s so convenient that they provide a free shipping label and payment was received minutes after being notified, which was £5 more than the initial quote! I’ll definitely be using this service the next time i need to recycle a device. order no.230393
Date of experience: April 4, 2025
Order 230288. Fast service and fair price offered. Would use again
Date of experience: April 4, 2025