Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 821 - 830 of 996 reviews
c
5 out of 5 stars

Great no problems

Great no problems. notified every step of the way and full price paid. Order number 230776

Date of experience: April 11, 2025

JK
5 out of 5 stars

Really good communication

The communication was really good. Always letting the customer know at what stage the refund is. Really impressed. GMB228966

Date of experience: April 11, 2025

P
3 out of 5 stars

Service was a little slower than some…

Service was a little slower than some competitors. Disappointing initial valuation following physic inspection but the negotiated value was better than most.

Date of experience: April 10, 2025

N
5 out of 5 stars

It was so easy to trade-in my old…

It was so easy to trade-in my old mobile. Great service, kept me informed all the way through the return process and very prompt settlement. Will definitely use again!

Date of experience: April 10, 2025

AP
4 out of 5 stars

My first ever refurbished tech buy.

I purchased an Apple Watch SE “Refurbished Excellent” from Amazon and I am pleasantly impressed. Delivery was quick enough and the item is presented well in a Grade Mobile box. The watch itself was in very good condition given the price paid. The only small problem I had was the battery health. It would’ve been nice to be given a clear understanding of what the battery health would be before you buy. Besides that and given the price I can’t really complain too much. Will definitely check Grade Mobile out again in the future. Order No. 318521

Date of experience: April 10, 2025

AS
3 out of 5 stars

GMB229821

GMB229821 My overall experience of using grade mobile was good. It was a very fast service. I did have a little hiccup when receiving payment and I had to send a couple of emails but this is now being sorted.

Date of experience: April 10, 2025

E
5 out of 5 stars

Super quick and easy

Super quick and easy, the postage pack arrived very quickly. Once I shipped it they tested it and sent the money the next day! Definitely recommend. My order number was #GMB229861

Date of experience: April 10, 2025

TB
1 out of 5 stars

Poor experience

Very poor experience. I’ve used competitor sites many times to sell my phone and I’ve always been paid out the same day at the price they’ve quoted initially. I’ve just had a quote 3 days later that is about 60% of what they quoted me. I am more than confident I can sell elsewhere for the full valuation, so I can’t recommend this site at all.

Date of experience: April 10, 2025

np
1 out of 5 stars

Non Functional Watch sold as Excellent Category

I purchased an Apple Watch Series 7 GPS+Cellular via Amazon Renewed program. Advertised as Excellent Condition. Seemed cheated as it didnt meet the Excellent condition expectation. First Impressions The watch wasnt working at all so have to be returned. Was sceptcial as seems seller didnt bother checking the watch prior to sending it. Left on charge for an hour and nothing happened. The Watch Strap was of low quality and not the original one which i presume is understood as im buying a used product that seemed like a bit cheated if this was not mentioned in the description clearly and not the fine print In addition the watch charger wasnt apple certified too and and was of a cheaper quality too.Not buying again from this seller. Order -318865

Date of experience: April 10, 2025

JT
5 out of 5 stars

Excellent service

Excellent service

Date of experience: April 10, 2025

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