Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 171 - 180 of 996 reviews
DV
5 out of 5 stars

Excellent Service

Excellent Service

Date of experience: July 4, 2025

PT
5 out of 5 stars

Lightening Fast Payout

I am very happy with the service I received from Grade Mobile. I sent my old phone via the free QR code for the post office and was contacted the next day with my offer. After accepting the offer the funds appeared in my bank account within 25 minutes!! Amazing service. 242578

Date of experience: July 4, 2025

R

RB

US

5 out of 5 stars

Phone

Great quality product

Date of experience: July 4, 2025

AK
5 out of 5 stars

the phone is as described

the phone is as described, practically like new, everything works

Date of experience: July 4, 2025

DB
3 out of 5 stars

After accepting the offer made to me

REF-241427 After accepting the offer made to me, the funds were not transferred to my bank account within the stated time ( 2 hours). It was transferred the following morning. I'm also not impressed with the team who examined my phone. It was given a grade B status. Sighting a list of criteria that my phone came under. None of which applied to my device. As from day one the phone had a screen protector, camera protector, and was always in a phone case. It was as new. All these were removed to send the phone to Grade Mobile. Fortunately I took photos of my device for just this reason. However as Grade Mobile offered substantially more than their competitors, I accepted it. I will just say that our assessments differ greatly. STEPHEN BATEMAN.

Date of experience: July 4, 2025

C
5 out of 5 stars

The phone was in great condition when i…

The phone was in great condition when i received it. My phone is still fast and reliable I got it a couple months ago. I’ll never doubt grade mobile they really impressed me with the quality of their products and i’m due to buy more products from them soon. 206-4628391-9234730

Date of experience: July 4, 2025

MS
4 out of 5 stars

Quality phone and good service

Ordered another phone for a family member, it was showing available at the time, then received a message saying it was actually not available so received a refund immediately. I ordered an alternative and received an upgrade at no charge, thanks Grade for another quality phone with battery at promised percentage GM237398

Date of experience: July 4, 2025

MS
5 out of 5 stars

Phone was as described and quick…

Phone was as described and quick delivery. GM240697

Date of experience: July 4, 2025

T
5 out of 5 stars

Great experience overall

I had a very good experience with this company. It went smoothly from the customer service to the final result . They were professional,responsive and easy to work with. Definitely felt like they cared about their customers. Would happily recommend them to others

Date of experience: July 4, 2025

c
1 out of 5 stars

Waste of time

Offered me £125 less than original estimate. My screen was immaculate and back cover still had original cover on so was also immaculate. Few scuffs on the side that I would consider normal wear and tear. AVOID! waste of time!

Date of experience: July 4, 2025

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