Sometimes the charger doesn’t work
Sometimes the charger doesn’t work. I have to take the magnetic head out of my phone and change it around.

Over a year ago
Your company is quick when it comes to getting the order ready for shipment and delivery by Australia Post. I will order from you again.
Over a year ago
I have been purchasing for a few years Great product excellent service Cables are strong and sturdy Wouldn't buy anywhere else Quick duvery great communication
Over a year ago
They substituted the new standard USB3 magnetic heads on my order instead of the standard 3 mix types.
Sometimes the charger doesn’t work. I have to take the magnetic head out of my phone and change it around.
Good customer relations Top service.
I really liked the idea of the cable, sounds good in theory but in reality it just doesn’t work well enough in my opinion. Constantly reconnecting cable because connection isn’t strong enough.
Have tried numerous times to contact this company as my items have still not arrived. Will now unfortunately put in a PayPal dispute.
Love this product. So easy, leave all the heads in the devices and use the cables everywhere. No more looking for the correct cable for the correct device and no more jamming heads in and out of the device. Love them. I have about 6 now.
This is an excellent product, that works just as it should.
A good product, but disappointed that one of the cables broke after only a few days. I have tried contacting the business numerous times for a replacement to no avail. Poor customer service, unfortunately.
Best charger on the market.
Fantastic products.
Great product & delivered on time
In my experience gotocable is the best place to purchase this amazing cable. Definitely its the only cable I’ll ever use from now on. No other cable comes even close. Just magnetise and charge. Not only that it’s also durable. This cable lasts for ages.
Easy to purchase, quick delivery and the cables work really well. Much easier to connect certain devices because you can leave the connection in the device, such as wireless headphones, and they connect quickly and charge efficiently.
Very bad service. I received my order and one of the cable is faulty and I have send the picture with the faulty Cable which I have paid for. I received reply email advised that I will receive the replacement cable asap. Almost two months and I still have not received my replacement cable. It is very very very bad service and I will not introduce anyone to buy anything from this company.
Cable burnt out and fell apart after a couple of months
Charging disconnects sometimes on its own
I thought this concept was great. Unfortunately the conncection often doesn't work. Many times I thought my phone was on charging only to come back later and find it hadn't connected. I'm not a fussy customer so thought, no problem, I just needed to double check to make sure it's connedcted before leaving it. However the unforgivable sin of this product is that the tip of the charger plug has broken off inside my phone. Not once but twice. The first time, being the forgiving customer that I am, I thought maybe it's just a once off so I gave it another go. More fool me! A second one broke off this morning. Unless you want to spend hundreds getting your phone repaired AVOID THIS PRODUCT. It's substandard. It's not worth the risk.
Thought the concept looked good but unfortunately the electronic connection works spasmodically , the magnetic connection is fine , I sometimes have to move the cable around to get a electronic connection ? Cannot be more honest than that? Regards Tom
Been using the Go To Cable for a couple of months now and they are so convenient no more trying to plug the adaptor into the what you want to charge be it the phone, portable speaker, tablet just let the magnet do the work.
I love the charging cables and the prompt delivery is great.
Truly amazing product, shared family pack with my son. It is is worth getting the correct connector for each of your devices.
Based on analysis of 46 reviews rated 1-2 stars for Go To Cable
“Beautifully made product, great packaging but gocable is totally useless ~ as it will NOT take a charge”
“Have tried to contact the company multiple times over many weeks requesting assistance to return faulty cables”
“Worst customer service EVER”
“I have returned the cables and written to the company numerous times but have not had a reply or refund”
“VERY disappointed and of course this is a “No Returns” product”
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Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
Go To Cable receives a mix of feedback from its customers, with a notable 68% expressing positive experiences. Many reviewers praise the quality of the products, highlighting the strength and sturdiness of the cables, as well as the fast shipping and excellent service. Customers appreciate the quick delivery and effective communication, often noting that they would order again. However, there are significant complaints regarding product functionality, with some cables failing to charge or even melting after short periods of use. Additionally, issues with customer service responsiveness have left some consumers frustrated when trying to resolve problems with faulty products. Overall, while many enjoy the quality and service, the recurring issues with certain cables and customer support detract from the overall experience.
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