Quick and efficient
Quick and efficient, nice counter staff!

10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Quick and efficient, nice counter staff!
Great company. Car was in excellent condition and immaculate, we hired for a month and price was very competitive. Staff were very helpful and friendly ( felt we could have contacted them at any time if we'd needed help on our travels). Pick up and drop off was efficient, no hidden costs, breakdown cover included.No problems that we'd taken out our own excess cover. Overall superb. Highly recommend. Will definitely use again
Was super easy. Greet by a very nice informative young lady . Car was in excellent condition. Such a pain free process
Amazing rental car! Enjoyed it so much! 🤩 #RoadTrip #Travel #Vacation #CarRental #Adventure
Such an easy car rental. I collected my car from Wellington airport - the check in was seamless (and the check in man was very patient with me), the car was only a short distance away and was clean.
Hassel Free.
Great customer service, we had flights cancelled them delayed and the team was so helpful and accommodating. Highly recommend.
Terrific service
Easy online booking and very accommodating when mistake was made on return date Great staff easy process of pick up and drop off
The staff was so helpful. Quick and easy pick up and drop off. Car was easy to find and short walk. The Car was clean. Thank you, Team,!
Fast service and friendly employees
We got off the plane after 24 hours to be greeted by a friendly, efficient, shuttle bus driver who took us to the depot at Auckland Airport where we spent about 1 minute. I cannot get over how easy everything was, often car hire is the worst part of a trip for me, but this was the polar opposite. Great car, great people, great service. Will use you again.
Clean and modern vehicle. Easy and efficient pick up
Always excellent service. Clean, reliable cars. Great staff. Definitely recommend.
Nous avons loué une voiture chez go rental pendant un mois a auckland airport. Aucun souci à signaler la remise de la voiture s'est faite simplement sans contrôle exagéré je recommande
Queenstown depot. Easy start to finish. Online booking, didn't double up on the process at pick up, very clear pricing and insurance options. Answered questions and gave clear and relevant information. Great, friendly staff. Well maintained, clean vehicle. Drop off was effient and location was fantastic. Overall, super great service and stress free experience! Highly recommend.
Efficient and friendly service, modern, ecomomic and comfortable cars.
Easy to book through the online app. Upon arriving at the airport the uses of the shuttle collection button in the app worked treat. Collection and drop off of was easy and the friendly staff made it easy and a pleasure. Price was good value and would definitely use them again.
Very easy to book, did most of it online beforehand making pickup very quick and easy. Vehicle (Rav 4 hybrid) was great to drive, very economical and if pristine condition. Returning the car was just as quick & easy as pick up, in & out in 2 mins. Cost was a little more but that’s on me for leaving it too long to book, so book early to get a good rate.
Great service. Friendly and helpful staff. Very clean and economical car provided. Excellent drop off service to Auckland terminal building
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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