10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Excellent experience with go rentals , however the first car had a problem with the tyre pressure warning light and had to be swapped with another vehicle at Christchurch, though the process was smooth but gave a lot of stress while driving and consumed additional time for the same . Overall a very good experience, thank you
Tidy car, and friendly service. Highly recommend
GO Rentals amended my booking dates after the dates were incorrectly entered by me on the App and still provided me with the vehicle that I required upon arriving at the service desk. All this whilst being short staffed and fairly busy.
Go rentals has unbeatable price in New Zealand. If you are looking for value for money go rentals is the answer. I always used them anytimes I came to New Zealand . Their cars are excellent,and the process of application is very simple.
I hired two vehicles from Go Rentals NZ. One from Auckland airport, the other from Dunedin as I flew between islands. Both vehicles were very easy to collect and return. It was a short turn around from me arriving to collect my vehicle to driving off. Both vehicles were very clean inside and out. They were also comfortable vehicles and straight forward to use. There was also a courtesy bus for airport drop-off when I returned my vehicle to the Christchurch airport location. Highly recommend.
Absolutely seemless experience. Got the car I booked which is rare with rentals. Easy pick up and drop off. Will be using Go Rentals every time I'm back in NZ.
GO Rentals is always an easy and efficient experience from car booking to car return. Vehicles are always very clean and excellent quality. The team are always effective and very pleasant. Definitely recommend.
Car was nice and tidy.Overall experience was fine except the price was a bit high.
Experience renting thru GO! Was excellent. Car was a new vehicle and drove extremely well (RAV 4 Hybrid). Returning the vehicle was easy. Staff were wonderful.
I actually have never rented from Go Rentals and definitely won't after this. One of Go Rentals drivers caused an accident to my partners car. The Go Rentals driver hit my partners parked car as my partner was getting something out the car and caused severe damage to the door. The driver took full responsibility for thinking they had enough space to pass. A police report was filed and we decided to file a claim with Go Rentals as their driver was at fault. Now it was a pretty clear incident, my partners car was parked and the Go Rentals driver thought they had space and didn't. Go Rentals charged their driver 4000 for the accident. Andrew in Go Rentals claims department is now saying it was my partners fault for the accident and is refusing to pay for the damages they caused to our vehicle leaving us to front the bill for an accident their driver caused. This company is a scam and will charge you a ton if you cause and accident and then refuse to pay out for their damages. Andrew has been unpleasant to deal with they don't answer our calls. They are bad for NZ and should be outlawed. If i were you I would avoid renting from these people. They don't care about NZ residents and don't take responsibility for their actions and make you the driver deal with it.
Great service, easy to book, got the car we asked for no upsell. Easy to return again with no issues. Really good experience.
Go Rentals is one of the best rental companies my husband and I have ever used and we have used many overseas and in nz. Easy online check in makes picking up yr car a very short process. Cost wise extremely competitive and good discounts. Drop off a breeze. Cars are always modern clean and never had a bad one.
Super easy to book online. Great communication. Friendly staff at pick up and drop off. Great little car.
Excelent and helpfull people @pickup and @return. Good clean car.
Great customer service, friendly staff
Good value for money. Filling out forms online before we got there saved time and meant picking up the car was quick and easy.
Staff are so helpful and the Car (Toyota RAV4 Hybrid) was so nice to drive and clean!
Excellent service from the Mangere team. Seamless and timely pick up and drop off service and staff who went above and beyond from airport shuttle to pickup counter to driveway on return. Best car rental experience. Keep it up team🙂
Great experience with go rentals. The rental process was quick and straight forward. The car was exactly what we ordered and was in very good condition. The staff were friendly. No pressured upselling of insurance. Highly recommended.
The price compare with the other famous rental brands is more cheaper and worthy! All the car are very new and go to drive!
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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