10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Rented from Go Rentals multiple times across multiple locations in NZ. Everytime treated well with nice cars in good condition available at good prices. Never had anyone be dodgy on a return claiming fake damage.
Great customer service when I picked up my car at the Nelson Airport. The car was clean and tidy.
Easy and smooth process to book, collect and return vehicle. Customer service agent in Nelson was awesome
Car was what we ordered, nice, tidy and comfy. Staff were great and website made booking and check in super easy
Excellent rental experience. Go Rentals are straightforward and easy to deal with. They have good vehicles in great condition at a reasonable price. I have rented four times now with completely different types of vehicles and have had a good experience every time.
The people in the office made the difference. Excellent customer service. Thank you.
Easy peasy I did get disoriented where to go for shuttle pick up but once I found it was so good Staff were quick and efficient Drop off was a dream out driver helped up with our luggage and got us to the airport safely with a warm farewell
No issues at all from ease of booking, pickup from Dunedin Airport, driving around for a week, then drop off back to Dunedin Airport. Very friendly and helpful staff.
Easy to deal with, all the staff were friendly and helpful mainly Ross who drive us to the Airport and was very courteous.
Good vehicle condition and smooth collection and return process
It was a smooth experience from booking to returning the car. Friendly staff. Very prompt. If you want a no-stress experience, I'd recommend to book them. The only other feedback though, which is minimal is that there was no water for the wiper to use when we needed it to clean the windshield while driving. It was a bit difficult to drive. They just need to check the necessary things. Overall, it's a good experience.
Great service, convenient and easy
Good all the way, service, car condition and good staff.
"I had a smooth experience with GoRentals. The staff were professional, and the car was in perfect condition. I would rent from them again without hesitation."
Shuttle driver also did the over the counter work, seemed to run the office and drive the shuttle. She was excellent, friendly and efficient.
Affordable prices, easy online booking service & app, good communication & great choice of cars
Really easy pick up and drop off. No dramas at all with the car or the workers at the desk & shuttle. The cheapest car rental from Auckland airport. Will definitely be going with Go Rentals again when back in NZ
* Easy online process * Go Rental have an after midnight pick up option for last flights in * Go Rental track flights for any delays * Convenience of pick up and drop off
Everything is fine, very convenient and high-quality vehicles.
Great experience, affordable, fast and easy to pick up and drop off - seamless rental experience
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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