Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
We came from Brisbane to visit my mother in law who was in Waikato hospital. Was supposed to be for five days. She passed while we were there so we had to extend a few times. The Go team were more than helpful and understanding of our needs. Thanks guys
Easy to book online and when picking the car it all went smoothly
My second time renting via go rentals, app is very easy to use, we paid extra for a baby chair and it was installed perfectly, definitely recommend!
Best price I could find, and was so pleased as it was an excellent service. Staff were pleasant and worked fast to get me on the road and then back to the airport when I was done. Very much appreciated and is now my preferred rental car company
Fantastic . Travelling by myself I was a little apprehensive I had done it all correctly. Website easy to use . Pick Up / Drop off easy . Only thing I would say if possible a quick guide to basic usage would have been helpful otherwise very happy
We have booked through Go Rentals a number of times all around NZ. Christchurch team were outstanding - from the Shuttle Driver (who was new), to collecting and then dropping off the car. New car. Easy to do business with.
Had a good experience with go rentals, with all aspects of booking, shuttle, getting the car and cleanliness and driving of car itself. Would happily book again and recommend to others :)
Good value for money and easy booking process online.
Great service at the Airport and the Go Rentals Agency
Great car. Awesome staff!
Easy hire but expansive with one way hire fee
Easy to rent through the app, very good car and service.
Very easy booking, such friendly and knowledgeable staff, so helpful and accomodating.
The staff was proactive and courteous and helped me revise my reservation both quickly and without issue. They were competent and efficient reducing stress of travel. Thanks team!
Such a seamless system! The customer service was wonderful and the rates unbeatable. We booked the Mitsubishi ASX for 4 days for a trip to Wellington and back with no additional costs.
Friendly staff and ease of online booking with great value. And the price was a great as well.
Easy to book online, quick to collect and return vehicle, and friendly efficient staff
Continually great service, rates and ease of access regardless of location. Best value for money.
Very helpful and friendly
Seamless, want without a hitch
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.