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HomeGood Seat Tickets Reviews
Good Seat Tickets logo

Good Seat Tickets Reviews

3.44 out of 5 stars
3.44 out of 5 stars
3.4
|Average|100 reviews

TrustScore

3.4
3.44 out of 5 stars
Average
5 out of 5 stars
44
4 out of 5 stars
16
3 out of 5 stars
7
2 out of 5 stars
6
1 out of 5 stars
27
100 reviews in total

Review summary

Good Seat Tickets receives mixed feedback from customers, with many praising the ease of purchasing tickets and the competitive pricing. Reviewers highlight that buying tickets is fast and straightforward, often noting good seating prices. However, a significant number of consumers express frustration over poor customer service, particularly regarding refunds for canceled events. Many report difficulties in contacting support, with some waiting for extended periods without any response. Complaints also include issues with ticket delivery and discrepancies in seating arrangements. While some customers appreciate the overall experience, the negative reviews emphasize a troubling lack of support during critical situations. Overall, the sentiment leans towards caution, as many customers advise against using the service due to these recurring issues.

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Based on reviews, created with AI

See what reviewers are saying

Noveena Wade
Noveena WadeFeatured

Over a year ago

1 out of 5 stars

Worst customer service

Worst customer service. No one will ever answer your email or your phone calls. Purchase tickets in 2019 and still trying to get my refund after it was canceled. Now I made a claim with my bank. Suppo... See more

griselda herrera
griselda herreraFeatured

Over a year ago

1 out of 5 stars

Do not buy tickets from Good Seats

I purchased tickets in Feb of 2020 for Gabriel Iglesias. I patiently waited for the event to be rescheduled and it was for 10/14. On the day of the event I had my original purchase email with pin numb... See more

Pamela Terrell
Pamela TerrellFeatured

Over a year ago

4 out of 5 stars

The service fee of $50 per ticket seems…

The service fee of $50 per ticket seems pricey, but it was less than some of the other ticket purchase sites that I visited.

Nicklaus Anderson Canaday
Nicklaus Anderson CanadayFeatured

Over a year ago

1 out of 5 stars

Bought tickets to Tame Impala and not…

Bought tickets to Tame Impala in Atlanta and not only did they never send the tickets, they never responded via email or answer the phone after waiting on hold for HOURS. Do NOT use this website. They... See more

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Joshua Frost
Joshua Frost
1 reviews
about 6 years ago
4 out of 5 stars

Good prices

Good prices and easy web site usage

Helpful?
Nicole Forlenza
Nicole Forlenza
1 reviews
about 6 years ago
4 out of 5 stars

Easy quick and decent prices

Easy quick and decent prices. Although, I'm not going to give them a full 5 stsrs yet because ive been sold the wrong tickrtd through third party websites before.

Helpful?
Holden Gabel
Holden Gabel
1 reviews
about 6 years ago
5 out of 5 stars

Great Service

Fast and easy service!

Helpful?
Sara Frasher
Sara Frasher
1 reviews
about 6 years ago
5 out of 5 stars

Competitive ticket prices and seat…

Competitive ticket prices and seat selection. Very easy to navigate around on their website. I’ll shop with them again. 😊

Helpful?
Joanna Tan
Joanna Tan
1 reviews
about 6 years ago
1 out of 5 stars

Stay away don’t buy from this site!!

Stay away don’t buy from this site!!! They sold us a ticket that’s worth $68.75 each for $100/each plus $33 service fee for each ticket!! You do the math!!! They advertised us the lowest price around..do not be fooled!!! All sales are final, no refunds or returns

Helpful?
Becca
Becca
1 reviews
about 6 years ago
5 out of 5 stars

Excited for the show!

Excited for the show!

Helpful?
Aryn Recker
Aryn Recker
1 reviews
about 6 years ago
5 out of 5 stars

Bets seating pricing for great seats

Best seating pricing for great seats

Helpful?

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Lisa Romine
Lisa Romine
1 reviews
about 6 years ago
5 out of 5 stars

I got an outstanding deal and…

I got an outstanding deal and especially where the seats are located. I was very happy that the price for two tickets was within my budget. WOULD HIGH RECOMMEND "GOODSEATTICKETS.COM" to my family & friends.

Helpful?
Jack Wortman
Jack Wortman
1 reviews
about 6 years ago
1 out of 5 stars

I bought 4 tickets for the Jimmy…

I bought 4 tickets for the Jimmy Buffett concert in Orlando on the 5th of December 2019. My two sisters were flying in from KY/AL for the weekend and show. I called for a refund for the two tickets for my sisters, since they can't be here for a rescheduled show. I was informed that they do not issue refunds unless the show is cancelled, because of insurance. I asked to speak to his supervisor and after a 20 minute hold, the supervisor gets on with ATTITUDE and when I tell him that his company doesn't have the best of reputations and he was forcing me to get my card issuer involved, he responded "do what you want to do". His name is FABRICIO. DO NOT DO ANY BUSINESS WITH THIS COMPANY!!!!

Helpful?
Kimberly Lacher
Kimberly Lacher
1 reviews
about 6 years ago
2 out of 5 stars

Horrible customer service

Horrible customer service! Initial customer service agent super friendly. Got disconnected and when I called back to finish my transaction was transferred to the supervisor who was very rude. Customer service fees are outrageous! Over $38/ticket! And the supervisor refused to give the quoted 5% discount that was advertised on the website. He was very condescending and kept cutting me off. Not a good experience!

Helpful?
Neal Jack
Neal Jack
1 reviews
about 6 years ago
1 out of 5 stars

Stay away from Good Seats

Purchased tickets to sporting event. Prices seemed reasonable when compared to other resale sites. After completing purchase and receiving confirmation it seemed we were all set. However, about 24 hours later, after charging my credit card, I received an email stating they could not fill the order and they would process a refund "soon". Several days have passed with no refund. Will need to dispute charge with my credit card company. Will never attempt to use them again.

Helpful?
Nicole Brivonese
Nicole Brivonese
1 reviews
about 6 years ago
4 out of 5 stars

Service fee is too high

Service fee is too high

Helpful?
Gail Berman-Martin
Gail Berman-Martin
1 reviews
about 6 years ago
5 out of 5 stars

Very easy & convenient!

Very easy & convenient!

Helpful?
MIKE P
MIKE P
1 reviews
about 6 years ago
3 out of 5 stars

they sent all the emails but the ticket…

they sent all the emails but the ticket transfer keeps sending an error code and wont open

Helpful?
Julia Cerda
Julia Cerda
1 reviews
over 6 years ago
5 out of 5 stars

i Still haven't received my e tickets

i Still haven't received my e tickets

Helpful?
Gen
Gen
1 reviews
over 6 years ago
4 out of 5 stars

Quick and easy only reason why I didn’t…

Quick and easy only reason why I didn’t 5 star because I was charge $8.95 for delivery. I don’t get physical tickets mailed I have to print out my own tickets. So therefore there’s no reason to charge for delivery!

Helpful?
Chris Nova
Chris Nova
1 reviews
over 6 years ago
5 out of 5 stars

Wavy

Wavyyyyyyyy

Helpful?
Julie Nash
Julie Nash
1 reviews
over 6 years ago
2 out of 5 stars

Was supposed to get my tickets today…

Was supposed to get my tickets today Oct 24 and the concert is Oct 28th. I have not received them as of yet.

Helpful?
Ronnie Siebenhaar
Ronnie Siebenhaar
1 reviews
over 6 years ago
5 out of 5 stars

Scored awesome seats for a very good…

Scored awesome seats for a very good price... thank you!!!

Helpful?
Landon Hubbard
Landon Hubbard
1 reviews
over 6 years ago
2 out of 5 stars

Maybe

I don't know yet

Helpful?
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About Good Seat Tickets

Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.

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