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HomeGood Seat Tickets Reviews
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Good Seat Tickets Reviews

3.44 out of 5 stars
3.44 out of 5 stars
3.4
|Average|100 reviews

TrustScore

3.4
3.44 out of 5 stars
Average
5 out of 5 stars
44
4 out of 5 stars
16
3 out of 5 stars
7
2 out of 5 stars
6
1 out of 5 stars
27
100 reviews in total

Review summary

Good Seat Tickets receives mixed feedback from customers, with many praising the ease of purchasing tickets and the competitive pricing. Reviewers highlight that buying tickets is fast and straightforward, often noting good seating prices. However, a significant number of consumers express frustration over poor customer service, particularly regarding refunds for canceled events. Many report difficulties in contacting support, with some waiting for extended periods without any response. Complaints also include issues with ticket delivery and discrepancies in seating arrangements. While some customers appreciate the overall experience, the negative reviews emphasize a troubling lack of support during critical situations. Overall, the sentiment leans towards caution, as many customers advise against using the service due to these recurring issues.

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Based on reviews, created with AI

See what reviewers are saying

Noveena Wade
Noveena WadeFeatured

Over a year ago

1 out of 5 stars

Worst customer service

Worst customer service. No one will ever answer your email or your phone calls. Purchase tickets in 2019 and still trying to get my refund after it was canceled. Now I made a claim with my bank. Suppo... See more

griselda herrera
griselda herreraFeatured

Over a year ago

1 out of 5 stars

Do not buy tickets from Good Seats

I purchased tickets in Feb of 2020 for Gabriel Iglesias. I patiently waited for the event to be rescheduled and it was for 10/14. On the day of the event I had my original purchase email with pin numb... See more

Pamela Terrell
Pamela TerrellFeatured

Over a year ago

4 out of 5 stars

The service fee of $50 per ticket seems…

The service fee of $50 per ticket seems pricey, but it was less than some of the other ticket purchase sites that I visited.

Nicklaus Anderson Canaday
Nicklaus Anderson CanadayFeatured

Over a year ago

1 out of 5 stars

Bought tickets to Tame Impala and not…

Bought tickets to Tame Impala in Atlanta and not only did they never send the tickets, they never responded via email or answer the phone after waiting on hold for HOURS. Do NOT use this website. They... See more

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Diane Calahan
Diane Calahan
1 reviews
almost 6 years ago
5 out of 5 stars

Good

Good Very easy

Helpful?
Esmeralda Klepfer
Esmeralda Klepfer
1 reviews
about 6 years ago
4 out of 5 stars

It was easy to use and quick

It was easy to use and quick

Helpful?
Randy Davenport
Randy Davenport
1 reviews
about 6 years ago
2 out of 5 stars

The screen to print the Order…

The screen to print the Order confirmation number closes out way to fast. Needed more time to read & confirm.

Helpful?
Miriam V Sanchez
Miriam V Sanchez
1 reviews
about 6 years ago
5 out of 5 stars

Easy n fast

Easy quick cheap and fast

Helpful?
Fernando Tavitas
Fernando Tavitas
1 reviews
about 6 years ago
5 out of 5 stars

Found good deals on this page for my…

Found good deals on this page for my event tickets

Helpful?
Matt Stevens
Matt Stevens
1 reviews
about 6 years ago
5 out of 5 stars

great experience

great experience

Helpful?
David Klempfner
David Klempfner
1 reviews
about 6 years ago
1 out of 5 stars

DO NOT BOOK

DO NOT BOOK! They charged my credit card, then sent me an email saying "There's been an error processing your request". Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr". I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight". They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Helpful?

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Matt Combs
Matt Combs
1 reviews
about 6 years ago
5 out of 5 stars

Great..fast delivery

Great..fast delivery. Cheaper than Stub Hub!!

Helpful?
David Carmany
David Carmany
1 reviews
about 6 years ago
1 out of 5 stars

Scam - did not deliver tickets after I paid…

Scam. Did not deliver tickets on day of event after I paid for them 3 months earlier. Really really bad.

Helpful?
Heather Davis
Heather Davis
1 reviews
about 6 years ago
5 out of 5 stars

Quick and Easy

Quick and easy

Helpful?
Josh Floyd
Josh Floyd
1 reviews
about 6 years ago
5 out of 5 stars

Fast and easy!

Fast and easy!

Helpful?
Megan Winey
Megan Winey
1 reviews
about 6 years ago
5 out of 5 stars

Great!

The process of buying these tickets was very clear and straight forward. I will use this website again in the near future.

Helpful?
1969Crueforever
1969Crueforever
1 reviews
about 6 years ago
1 out of 5 stars

SCAM DO NOT BUY TICKETS FROM THIS FRAUDULENT COMPANY

If I could give this fraudulent company a negative number I would! Bought tickets they cannot prove are legit and have pawned me off to My Ticket Tracker who is a SCAM company too (check their reviews, worse than Good Seat Tickets😳) I paid Good Seat Tickets NOT My Ticket Tracker Scam Company! I have no tickets and had to file a dispute with PayPal who by all accounts is complicit in this scheme too according to their own Community blog on their website! I have reported them to the Attorney General and FCC! DO NOT BUY TICKETS FROM GOOD SEAT TICKETS OR MY TICKET TRACKER THEIR ARE SCAMMERS!

Helpful?
James
James
1 reviews
about 6 years ago
5 out of 5 stars

Good seating price.

Good seating price.

Helpful?
Natalie
Natalie
1 reviews
about 6 years ago
2 out of 5 stars

Takes forever to get your tickets

Takes forever to get your tickets. I still haven’t received my Etickets yet

Helpful?
Sue DeLong
Sue DeLong
1 reviews
about 6 years ago
3 out of 5 stars

Great to get tickets but surcharge for…

Great to get tickets but surcharge for each ticket was very steep! For this reason don’t know if I’ll use them again.

Helpful?
Ethan
Ethan
1 reviews
about 6 years ago
3 out of 5 stars

It’s alright

Tickets were in fact cheaper but then they threw in like an 80 dollar fee and my account had an separate charge for like 18 dollars but I’m not sure if that was bc of the tickets and good seats

Helpful?
Cathleen Walsh Denault
Cathleen Walsh Denault
1 reviews
about 6 years ago
5 out of 5 stars

I ordered tickets and was very satisfied!

I ordered tickets and was very concerned after seeing so many bad reviews. I brought several tickets and spent over $500.00. I contacted Customer Service and they were very helpful and put me at ease. The tickets were just fine. I paid alittle more, but got great seats very close to the show. We had a great time! I will definitely order from Goodseats again!

Helpful?
Devyn
Devyn
1 reviews
about 6 years ago
5 out of 5 stars

it was great!

it was great!

Helpful?
Kassie Brennan
Kassie Brennan
1 reviews
about 6 years ago
3 out of 5 stars

Unexpected fee cost

The fee charged by the service should be stated up front so when choosing a ticket, the price is as expected. I paid over $200 extra for 2 tickets. Yikes!

Helpful?
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About Good Seat Tickets

Good Seat Tickets is a resale marketplace specializing in affordable tickets for sports, concerts, and Broadway events. Established in 2010, the company has facilitated the sale of over one million tickets, catering to a diverse clientele that includes casual concert-goers, sports enthusiasts, and theater lovers. Customers can expect a user-friendly platform that offers a wide selection of tickets, often at prices above face value, reflecting the dynamic nature of the resale market. The company prioritizes customer satisfaction, providing cutting-edge security measures and the availability of live ticket agents for assistance. Good Seat Tickets maintains a commitment to timely delivery of tickets and offers a full refund policy for events that are canceled and not rescheduled. With a focus on delivering top-notch customer service, the company has garnered a reputation as a reliable source for entertainment tickets.

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