Globo Software Solution is a technology company that operates in the computer and software industry. The company likely provides software development services, IT solutions, or software products to businesses and organizations. They may offer services such as custom application development, system integration, or technology consulting to meet their clients' digital needs.
Globo Software Solution has a positive customer experience.
Reviewers consistently report positive experiences with Globo Software Solution. Customers often highlight support, great, customer, team.
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A minority mention drawbacks around support, globo, technical, product. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
60
100%
● Low
4.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
2.3▼ 2.7
12-month avg
4.4
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 24
5.0
6
Mar 24
5.0
1
Apr 24
5.0
1
May 24
4.0
3
Jun 24
5.0
2
Jul 24
—
0
Aug 24
5.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
2.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Customer service67%
38 mentions
Website & app39%
22 mentions
Fast & efficient25%
14 mentions
Helpful support14%
8 mentions
“Wow fantastic, great product, great customer service”
On “Customer service” · Aug 19, 2024
Top complaintsof 3 negative reviews
Customer service100%
3 mentions
Subscription67%
2 mentions
Response time67%
2 mentions
“The developers seem to have no regard for their customers, and their lack of responsiveness shows they don’t care abo...”
On “Customer service” · Jan 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Do Not Recommend - Terrible apps and even worse support
Globo's support was incredibly poor and completely unhelpful. They falsely claimed that uninstalling one app wouldn't affect another, but this wasn’t true for me. After uninstalling GLO Color Swatch, the Globo Product Options app stopped working, causing major issues. Instead of owning their mistake, their support team blamed me for “downgrading” the app – something I did not do. Why would I remove a subscription a week after purchasing it?
The app itself is poorly designed and requires constant contact with support for almost everything, as it is impossible to function on its own. The developers seem to have no regard for their customers, and their lack of responsiveness shows they don’t care about serious businesses like mine.
I would not recommend Globo apps to anyone. The apps are unreliable, the support is subpar, and the overall experience is unacceptable for anyone running a serious business. Terrible developers, terrible support. Look elsewhere.
I had the worst experience with Globo Software Solution. As a paid user of their Globo Product Options app, I relied on it heavily for my store's customizable products. On January 4th, all product options disappeared from my website, forcing me to pause ads, close my store, and lose significant revenue.
Despite reaching out to their support team immediately, the issue remained unresolved for days. They blamed me for "downgrading the app to a free plan," which I did not do. I am the sole person managing my store, and their explanation was both dismissive and inaccurate. This problem occurred after I uninstalled another Globo app (GLO Color Swatch) and tried to update my product options. Instead of owning their technical mishap, they shifted the blame and offered no real resolution.
What’s worse, I paid for a subscription from December 24th, but the app stopped working entirely from January 4th. When I requested a partial refund for the unused period, their response was vague and unhelpful.
This company needs to drastically improve its technical reliability and customer support. As a critical app for Shopify stores, they should prioritize resolving issues quickly and taking responsibility for their faults. Instead, they provided no accountability, leaving me frustrated and with financial losses.
I would not recommend this app to anyone running a serious business. If you rely on smooth functionality and responsive support, look elsewhere.
What types of software services does Globo Software Solution offer?
Globo Software Solution provides custom software development, web application development, mobile app development, and software consulting services. We also offer system integration, database design, and ongoing software maintenance and support.
What are your business hours?
Our office hours are Monday through Friday, 9:00 AM to 6:00 PM. We also provide 24/7 technical support for critical issues and emergency situations.
How can I contact Globo Software Solution for a consultation?
You can reach us by phone, email, or through our website's contact form. We offer free initial consultations to discuss your project requirements and provide cost estimates.
Do you work with small businesses or only large enterprises?
We work with businesses of all sizes, from startups and small businesses to large enterprises. Our solutions are scalable and can be tailored to meet the specific needs and budget of each client.
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What programming languages and technologies do you specialize in?
Our team specializes in various technologies including Java, Python, .NET, React, Angular, Node.js, and cloud platforms like AWS and Azure. We stay current with the latest technologies to provide modern, efficient solutions.
How long does a typical software development project take?
Project timelines vary depending on complexity and scope, typically ranging from 4-12 weeks for standard projects. We provide detailed project timelines during the consultation phase and keep clients updated throughout the development process.
Do you provide ongoing support and maintenance after project completion?
Yes, we offer comprehensive post-launch support including bug fixes, updates, and feature enhancements. Our maintenance packages can be customized based on your specific needs and budget requirements.
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What is your payment policy and pricing structure?
We offer flexible payment options including milestone-based payments and monthly retainers. Pricing depends on project scope, complexity, and timeline, with detailed quotes provided after initial consultation.
Do you sign non-disclosure agreements (NDAs) to protect client information?
Absolutely, we take client confidentiality very seriously and are happy to sign NDAs before discussing your project details. All client information and intellectual property are strictly protected throughout our engagement.
About Globo Software Solution
Globo Software Solution is a technology company that operates in the computer and software industry. The company likely provides software development services, IT solutions, or software products to businesses and organizations. They may offer services such as custom application development, system integration, or technology consulting to meet their clients' digital needs.
