Glenfield Property Management Reviews

As a property owner, I'm impressed with their attention to detail and tenant relations. They handle everything from marketing vacant units to coordinating repairs. The fees are reasonable for the level of service provided. Communication could be slightly better during busy periods.

Glenfield manages my rental property and does a decent job with tenant screening and rent collection. However, their property inspections could be more thorough and I sometimes have to follow up multiple times to get updates on maintenance issues. The monthly reports are detailed which I appreciate.

Professional, efficient, and fair. They've made renting stress-free for me and my family. Quick to address concerns and very transparent with all policies and procedures.

Generally satisfied but sometimes things move slowly. Took longer than expected to get my security deposit back even though the unit was in perfect condition. Staff is friendly enough when you can reach them.

Been working with them for 18 months as a tenant. They're honest, fair with deposits, and keep the building clean and safe. Rent portal works well and they send helpful reminders.

Switched to Glenfield after a terrible experience with another company. Night and day difference! They found quality tenants quickly, handle all the paperwork properly, and their maintenance network is reliable. Worth every penny of their management fee.

Started strong but service has declined recently. Took three weeks to fix my broken dishwasher and getting someone on the phone is challenging. The property itself is nice and rent collection is smooth, but customer service needs work.

Very responsive team and well-maintained properties. Would definitely recommend to other renters.

I've been renting through Glenfield Property Management for over two years now and they've been fantastic. Maintenance requests are handled quickly, usually within 24-48 hours. The staff is professional and always keeps me informed about any property updates. My only minor complaint is that the online portal could be more user-friendly, but overall I'm very satisfied.

They manage several properties in my area and do a good job maintaining them. Landscaping is always neat and common areas are clean. Had one issue with a noisy neighbor that took a while to resolve, but they did eventually handle it professionally.