Easy
Very quick and easy

10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
Very quick and easy
I was very happy with this insurer until their renewal price basically told me that they no longer wanted my custom. After a massive increase last year which I accepted, another massive increase in premium came as a bit of a shock and there was no explanation. Managed to find the same cover with another insurer £200 cheaper so went there instead.
A thorough, well thought out website. However, I don't know what the claims process is like and hope I never need to test it.
Very straight forward to set up policy
user friendly. Reminds me of policy expirying.
Prompt reminders of upcoming renewal. After minor change provided revised premiums very quickly by email. Renewal process on their site was easy to follow and very quick to complete. It has been noted that premiums are lower than last year, which is great news. Thank you Frontier.
Everything was clearly explained on their site. It responded well to my search info on Confused.com and was an attractive price.
Good cover for the price
Was easy to fill out
Easy to renew
Helpful chat line with my confusion over ending up with 2 policies by mistake
Very easy to set up and renew the policy at a reasonable rate
Straightforward and good value.
Easy and clear to use
It was difficult to get the phone details which was on site and couldn't get through and it was care companies telphone no. So had to renew the policy on line.
simple and swift
Straightforward renewal at a good price
Easy to use and amend application process and significantly less than previous insurer
Web site was easy to navigate and made purchasing insurance easy.
The reminder of policy txt and email and within good time some policy doesn't run out
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
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Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
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