10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
Filled in relevant details on compare the market for a quote. Got the cheapest and went to the providers website to fill in some extra information. Made the payment, easy process. Wouldn't have found without compare the market at a great price.
I was expecting it to take an age to sort out my empty property insurance but these guys made it so simple, they have clearly given some thought to what it is the "busy" customer actually wants and have simplified the whole process accordingly. Well done and thank you for making my life easier, I would have paid more for such a great service, competitors think on!
So easy to use
Quick, straight forward.
Very easy to buy insurance
Simple and efficient.
Easy and straight forward website to use and organise insurance.
Simple - but I'd like a paper copy of the policy
So easy to renew policy
Excellent service with competitive prices and ease of service.
Straighforward information system and competitive pricing. 2025
Easy to follow steps to obtain info and policy details
All went very smoothly.
Every thing was OK, but could have done with an explanation as to why a card number was needed when paying by direct debit. It was only apparent after i had added a card - Obvious now as yo needed a deposit, but it was not clear during the process, other wise all was great.
Good service. Not had to ever make a claim luckily.
Very good quick and easy
Very clear & quick renewal process
easy to select requirements and competitive price
PREMIUM WENT DOWN WHICH IS GOOD (HAD NO CLAIMS). AUTOMATIC RENEWAL DOESN'T TAKE PLACE WHICH IS GOOD IN THAT YOU CONSCIOUSLY HAVE TO TAKE ACTION BUT YOU HAVE TO RENEW THE DIRECT DEBIT MANDATE WHICH IS A LITTLE FRUSTRATING
Realistic quote.
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
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Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
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