Satisfied customer
Carlos listened to me and helped with getting a change done with my flight as I had a family emergency. He was professional and courteous.
10 months ago
Very polite very patient considerate understanding and very helpful for the most part fast turnaround for my daughter ticket for her arrival home God bless you and thank you so very much 🙏💞
Carlos listened to me and helped with getting a change done with my flight as I had a family emergency. He was professional and courteous.
Great customer service from both Fred and Marco.
Jenny Smith gave me a High quality of service she listened to my concerns was very patient and helpful
Informative Communication well Response on time Helpful Attentive
Mario Smith, me ha dado un excelente servicio, descuento en mi vuelo de Atlanta hacia Los Ángeles, me gusta como me atendió, lo recomiendo para cualquier consulta y ayuda sobre los vuelos aéreos
Mario Smith was very helpful
Muy buena , muy amable, andres
Hola el servicio de Mario es muy bueno a mi me gusta mucho que él me atienda , siempre busca las mejores opciones para mí , y es paciente y educado, gracias Mario , felicidades
Kevin was excellent to work with. He listened to made problems and he work to determine a solution. We need more customer service reps who realize that customer service is #1. I will definitely work with your company in the future. And hopefully I will get Kevin as my rep.
I recently had the pleasure of interacting with Jenny while booking my flight tickets. Her professionalism, efficiency, and friendly demeanor left a lasting impression.
Good timing answering and attention also in spanish 100%! Doing by Mario
Excelent work from Mario, 100% effort to the costumers wishes
Good service
Good customer service
Mario Smith was great at helping me find a flight.
Muy buena ña atención me atendió el señor Carlos 👏 todo excelente
great, on time , helpful andre’s was so kind
Fue muy buen servicio de Mario cuando llamé estuvo siempre a la mejor disposición para ayudarme estoy agradecida muchas gracias
Muy buena atención por parte de carlos, nos fue muy bien en el viaje, cumplimiento con los vuelos y excelente atención
Todo bien exelente Andrés
Based on analysis of 45 reviews rated 1-2 stars for Friendz Travel
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“DON'T HAVE ANY DEALINGS WITH THESE PEOPLE”
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“I bought a ticket snd was scaner, asking for more money and did not give me a refund like I asked”
“Scam , this company uses fake names and don’t actually book a flight yet take money from you”
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Friendz Travel is a comprehensive travel booking portal that specializes in providing customers with access to a wide range of travel services, including flights, hotels, car rentals, and vacation packages. With a user-friendly interface, the platform allows travelers to effortlessly search and book their desired travel arrangements, catering to a variety of preferences and budgets. Targeting both leisure and business travelers, Friendz Travel emphasizes affordability and convenience, offering competitive pricing on popular destinations worldwide. The company provides round-the-clock customer support to assist users with any travel-related inquiries, ensuring a smooth and worry-free booking experience. Whether planning a quick getaway or an extended holiday, customers can rely on Friendz Travel for reliable travel solutions.
Friendz Travel receives a mix of feedback from its customers, with a notable number praising the service while others express serious concerns. Many reviewers commend the staff, particularly Jenny and Alicia, for their politeness, patience, and helpfulness, often highlighting quick turnaround times for ticket bookings. However, a significant portion of reviews raises alarms about potential scams, with customers reporting issues such as being charged extra for flights that were supposedly overbooked or not confirmed. Complaints about misleading pricing and difficulty in obtaining refunds are common, leading to a sense of distrust among some consumers. Despite the positive experiences shared by many, the recurring scam allegations and negative interactions overshadow the overall sentiment.
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