10 months ago
Very polite very patient considerate understanding and very helpful for the most part fast turnaround for my daughter ticket for her arrival home God bless you and thank you so very much 🙏💞
Good work helping Carlos thank you
This was an unfortunate experience from start to finish, and Jenny Smith was rude, disruptive, and withheld the e-ticket and was demanding I leave a review before I received the ticket. The only positive is that we did get a ticket at double the price than was quoted. Jenny called over a dozen times in an hour even after I asked her to stop calling me. Avoid this agency at all costs. Avoid avoid avoid.
NA.nananaana
Buen servicio Andrés vuelo economico
Mario smith was very helpful and made the experience smooth great employee
Buena atención y profesionalidad en el servicio de parte mario smith
Very good, experienced
By this means, I want to highlight the wonderful attention that Mr. Simon gave me. His quality of customer service was out of this world. His kindness and courtesy led me to make the decision to always want to be your client and recommend new clients. I appreciate all the help provided by Mr. Simon. Sincerely, Lennice Bermudez
Mario Smith muy amable
Buena atención del sr . Mario. Gracias
It was great
Had a hiccup when I first booked, the seat I originally booked sold out. However Simon contacted me and was able to get me another ticket fast! Helped walk me through the process!! Very friendly!
La atención grandiosa el excelente servicio un equipo de trabajo excepcional
Jenny gave good service
Andrés help my to much thx for you help my with my flight i recommend
Nice experience with Andres Simon
Good person that has patience and consistency
Jenny was a excellent service representative she helped us with everything even when flight was sold out
Muy bien servicio. Agradezco a Andres Simon que me ayudó a obtener mi pasaje de un día a otro y estuvo pendiente hasta que me llegó el eticket a mi correo. Muchas gracias :)
Everything
Based on analysis of 45 reviews rated 1-2 stars for Friendz Travel
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“DON'T HAVE ANY DEALINGS WITH THESE PEOPLE”
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“I bought a ticket snd was scaner, asking for more money and did not give me a refund like I asked”
“Scam , this company uses fake names and don’t actually book a flight yet take money from you”
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Friendz Travel is a comprehensive travel booking portal that specializes in providing customers with access to a wide range of travel services, including flights, hotels, car rentals, and vacation packages. With a user-friendly interface, the platform allows travelers to effortlessly search and book their desired travel arrangements, catering to a variety of preferences and budgets. Targeting both leisure and business travelers, Friendz Travel emphasizes affordability and convenience, offering competitive pricing on popular destinations worldwide. The company provides round-the-clock customer support to assist users with any travel-related inquiries, ensuring a smooth and worry-free booking experience. Whether planning a quick getaway or an extended holiday, customers can rely on Friendz Travel for reliable travel solutions.
Friendz Travel receives a mix of feedback from its customers, with a notable number praising the service while others express serious concerns. Many reviewers commend the staff, particularly Jenny and Alicia, for their politeness, patience, and helpfulness, often highlighting quick turnaround times for ticket bookings. However, a significant portion of reviews raises alarms about potential scams, with customers reporting issues such as being charged extra for flights that were supposedly overbooked or not confirmed. Complaints about misleading pricing and difficulty in obtaining refunds are common, leading to a sense of distrust among some consumers. Despite the positive experiences shared by many, the recurring scam allegations and negative interactions overshadow the overall sentiment.
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