Over a year ago
Vanya is my salesman and is the best.
Over a year ago
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Over a year ago
Lowest shipping prices. Easy to book. Delivered before deadline.
I ship the same product on the same pallet from the same city again and again, but I have to type in all the same details every time. This is annoying and time consuming. Otherwise, Freightera is convenient and efficient.
Good job. Agents were quite responsive.
Great rate and fast service
Upfront cost, good service.
PROMPT RESPONSES TO INQUIRIES
Freightera always gives me the best quote and value for my money. Beginning with trucking my very first consignment from the US to my in-country movement of goods. Every shipment always comes out hassle free.
Good Customer Service
This is my second time dealing with Freightera, and their staff. Booking on line is so easy, I get reasonable quotes quickly, and the from their staff is by far the best I've experienced dealing with any logistics companies. I will continue using them for all of my transportation needs.
Few issues sometimes but good customer service to fix them.
Easy to use and smart design
Competitive quotes, easy booking, and notifications about the delivery make Freightera a trustworthy and quality company!
I'm very happy my experience. Scheduling was easy and quick. I was able to get booked and my inventory picked up all within 24 hours. Customer service was great. They were always very quick to respond, they walked me through the entire process and found me a great deal. I would definitely use Freightera again.
Great service and pricing!
Shipped a single pallet of glass on a LTL freight option. Freightera provided a great number of quote options for the shipment and product came right in time from the ETA window. First time filing packaging info and the support staff made it easy, thanks!
So easy shipping solutions at my finger tips, every single time...
very reliable, quick answers, great solutions
Easy to book it online and do the payment . Fast and reliable service. Thank you.
It was so simple and easily half the price of Fedex! WE will definitely use Freightera for all of our large shipments going forward
Great Job for Branka, she figure out my previous shipping problems, and give me an acceptable solution.
Very easy. Great rates!
Based on analysis of 35 reviews rated 1-2 stars for Freightera
“They changed the prices after confirming the shipment”
“They changed the prices after confirming the shipment”
“And I really needed my delivery”
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
“Poor communication”
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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