Give them a chance
Site is very simple. I got a few offers in a minute. Next day follow up with email and a phone call. All together great service and one very happy customer. Thank you all.

Over a year ago
Vanya is my salesman and is the best.
Over a year ago
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Over a year ago
Lowest shipping prices. Easy to book. Delivered before deadline.
Site is very simple. I got a few offers in a minute. Next day follow up with email and a phone call. All together great service and one very happy customer. Thank you all.
My shipment was picked up and immediately lost . Freightterra customer support work really hard and found my shipment and got it back on track. Just goes to show when a tracking # is not put on the freight what can happen. This was a rare occurrence Im sure . My next shipment went smooth . Thank you Freighterra for not giving up.
Great easy-to-use system. Quick turn around on response time if further help is required. Rates are pretty good as well.
Great follow up
Great customer service and response.
I am still waiting to pick up the shipment that I requested last week. nobody can answer.
Very easy to schedule a pallet pick up. Great prices and also great customer service.Definitely recommend!
Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent support from Freightera team and all seems to be working better.
The customer service at this company is phenomenal. The website is simple, quick, and easy to use and understand. If you have any questions, their chat support or call centre is always available. Finally, they offer discounts on freight shipments despite already having all the best pricing. 5 stars. Shout out to Nevena for all her great work!
Impeccable attention to the implementation of my shipment. Really impressive.
Good price, timely pick up
Great effort all around
Everyone I have had to communicate with in this company has been great, very responsive and super helpful. Shipping is so easy now, I am not spending hours getting quotes through different companies, I call it my "1 truckstop shop" The claims process is much easier than going through shippers directly, as well payment and booking for transport is a breeze! And if there is something on hold or pending, they will reach out to you to make sure it isn't forgotten about. So happy I found freightera, wished I knew about them much sooner! Big shoutout to Simona, my rep. She provides an unmatched customer experience, and was very thorough in showing me how to navigate the website. :)
I always enjoy using Freightera for my LTL, they have been very very on it with every shipment, someone is always looking out for each individual shipment and you can rely on them to let you know about any issues at all! I hope they keep things running this way! They are great to work with :)
quick and easy
Quick quotes. Easy to use booking site. Easy to track
- Quick and easy quotes - Favourable rates - Simple process and good communication all around
Brent made everything seamless and easy. Fair pricing and everything came together on time for pick up and drop off.
I had an excellent experience with Freightera. They processed my order incredibly fast, getting it out in just a few hours. The quality of service was top-notch, meeting all my expectations with precision. Their customer service team was also remarkable, providing quick and helpful responses. I highly recommend Freightera for anyone in need of efficient and reliable shipping solutions
Shipment was picked up and delivered on time
Based on analysis of 35 reviews rated 1-2 stars for Freightera
“They changed the prices after confirming the shipment”
“They changed the prices after confirming the shipment”
“And I really needed my delivery”
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
“Poor communication”
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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