Freethought Internet Reviews

I switched to Freethought for hosting Weight Escape and haven't looked back! The level of support has been superb - so responsive, rapid and effective. Turned out to be an excellent choice.

Since choosing Freethought for our webhosting we have been hugely impressed by the unquestioning rapid support both Edward & Kieran have given us at Warminster Conservative Club Ltd. Transfer a domain..no problem! Set up DNS records for mail purposes....no problem! Countless support tickets answered, usually within a couple of hours. Thank You Freethought.

Compared with my previous service providers (123reg and 1and1/ionos), those guys are much more helpfull, they have helped me to set up everything within less than 24h!!! Very educated and professional staff people. First time in UK I see real "professional" service here, first time I have spend money and I can say, it was worth any penny.

In my student times they seemed to offer the lowest price with LetsEncrypt support, and since then I stayed for the excellent customer support. No matter what stupid questions I come up with as I'm learning, they always care and are happy to discuss and help. Much appreciated!

Brilliant customer service — going above and beyond to help me move my hosting over to Freethought. And their ethical policy is brilliant. I'd recommend 100% to others — they're miles ahead of the two major hosting companies that I've used before.

These guys offer a great service, I highly recommend them as a hosting provider.

Immediate and first-class response to queries and requests for help. Enthusiastic, technically proficient and willing to help. Highly recommended – top class.

They took over my web hosting a year ago and were so helpful and have continued ever since - and, with the bonus of being 40% cheaper than my previous hoster. Even this week I had to change something on their site that applied to my account and I didn't understand it, but they did it for me without hesitation. They are true professionals.

Been a client for years and have always been very impressed with their professionalism and response times. Nothing is ever too much and they are very patient. Excellent value for money. You will never get this great service from Go Daddy or Squarespace, 121 etc etc. Keep supporting your independents.

The guys in support have been responsive and helpful, ensuring the successful maintenance of my website, henrywillshercom. If you're starting up your won site and want the minimum of time to do it, they have all the templates and support. Thanks.

As a relative novice and having only needed a domain from Oct 2019, Freethought Internet Ltd very patiently helped me set up the domain registration and several associated email addresses. Mine is probably the smallest account type they operate and following a very minimal cost for the initial set up, the hosting only pays them around £36 per YEAR! However, I feel I am treated with the same urgency and given the same respect as a larger account holder. The mail server / access has never yet failed me and I would thoroughly recommend them to any potential customer, new or old / large or small. A Lincoln-local, easy-to-get-hold-of company. If you are Lincoln based....you should not be looking further than Freethought Internet Ltd.

Great company as well as individuals who care. They managed the migration process and made life really easy for me. Well recommended

I knew nothing about creating my own website and Freethought were so helpful when I got into difficulties. The customer service was so responsive. Thank you.

Our customer journey with Freethought has been nothing short of fantastic. Customer support is refreshingly responsive and helpful. The reliability of the hosting solutions is second to none. Part of our business is web design and Freethought have allowed us to pass their excellent service on to our clients, who in turn are immensely happy! What a refreshing change to have a hosting company that can offer top notch service and a friendly, responsive team. Couldn't recommend them more.

If before I thought Freethought looked like and amazing ethical web host, now I am sure. Their website is lit and the prices super convenient. Moreover, I recently had to contact support and the customer service was impressive. Special mention to Edward Dore, my personal hero.

I didn't think that companies like this existed any more. Freethought Internet's exceptionally competitive products come with OUTSTANDINGLY good customer support at the end of a phone line as standard! I cannot rate this company highly enough. The support line number is quickly answered by a knowledgeable, patient human being whose only wish, it seems, is to ensure that your questions are answered and any technical help is provided (typically "don't worry, I'll do it for you and I'll send you a link so you can see how to do it"). And if you send an email to support you can often expect a reply within the hour. Incredibly, I had a support request sent at 9:30 pm on a Sunday night answered within minutes. I needed lots of help setting up a WordPress site from scratch with no WordPress knowledge or experience and no request for help was ever too much for this wonderful team of people really passionate about what they are doing. And NO, they didn't pay me to write this review :)

Support couldn't have been more helpful. Quick, professional responses. Highly recommend.

Opposite to another review here, these two lads show intolerance faced with objectivity, and rely on their terms and conditions providing for their immediate termination of all services. There is no basis in law as a consumer, or b2b, for that conduct. Begs a legal challenge, but others may prefer to avoid!

Freethought are great... I’ve hosted my website with them for a number of years and never had a problem. Really affordable hosting and great customer service...