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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    Amer -customer
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Clean and fast

    Clean and fast

    Helpful?
    Barbara Greene
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Amber

    Amber, your employee, and the other staff members primarily and your vehicles were up-to-date and clean.

    Helpful?
    Elder Ortiz
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experiece 100% recommended.

    Great experiece 100% recommended.

    Helpful?
    Shawn
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    Great value

    Great value

    Helpful?
    Virginia Thompson
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy reservation

    Easy reservation, pick up and drop off process.

    Helpful?
    Irene Ochoa
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent

    Fast service, clean cars, nice people.

    Helpful?
    Becky Emerson
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Clean car, excellent customer service

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Paul Zisser
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Best cars at best rates

    Best cars at best rates. Shuttle bus to offsite location no problem because they run frequently by friendly professionals.

    Helpful?
    Amy
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fast

    Fast, friendly, easy

    Helpful?
    Todd Davis
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great pricing and easy pickup and…

    Great pricing and easy pickup and return. Will always use them when available

    Helpful?
    AJ Frannie
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent customer service

    Excellent customer service

    Helpful?
    Patty Cooper
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The Customer Experience

    The Customer Experience, service, quick and easy flow, genuinely caring, fun attitudes, and I am extremely pleased with my Fox experience.

    Helpful?
    Pedro Santiago
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Newer Vehicles availability..

    Friendly counter staff. Newer vehicles availability..

    Helpful?
    Louis
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fast and efficient renting and return

    Fast and efficient renting and return. Car was clean and it great condition. Upon returning we forgot an item in the car and the employees helped us get the item back in time to catch our flight. We are very pleased with their customer service and professionalism, thank you!

    Helpful?
    Raymond
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    👍👍👍👍

    Great customer service.

    Helpful?
    Valerie B
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience@Houston Hobby Fox car rental!!!!

    Great experience @Houston Hobby ,from pick up and drop off. Ended with a very friendly shuttle driver. I usually takedown names but I did not on this trip. But the staff did an excellent job.

    Helpful?
    Sonya
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fox is the BEST

    Francine help make a stressful situation stress free. She patiently explained my options and was very nice and friendly during my pick up and drop off. I also talked to a couple other associates that were very nice also. This was my first time renting from Fox but it will not be my last. Thank you again Francine 😊

    Helpful?
    Neveragain
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    I had to give one star because I can’t…

    I had to give one star because I can’t write a review without choosing a star. This is by far one of the worst companies I had to deal with. Our party was separated because the airline changed our ticket, some of us were obliged to stay being one day, they would not add a driver to our rental, they said they did not have the car size they rented to us, and even though I was on the line explaining the situation they would not help us. We will NEVER be using this company. I didn’t see how awful reviews they had before I reserved the car, or I wouldn’t have made a reservation, if they have a five star at all I am sure it’s false advertisement!!!

    Helpful?
    George Lam
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Ed was efficient and helpful.

    Ed was efficient and helpful.

    Helpful?
    Tim Kramer
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Everyone was nice

    Everyone was nice. The pick up and drop off went smoothly.

    Helpful?
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    Category

    Vehicles & Transportation