The quietly was amazing
The quietly was amazing, very fast delivery

Over a year ago
Found everything i wanted its has various clothes brands with excellent delivery service.
Over a year ago
wanted some white trainers and was told the convers trainers were comfy so i went for it, Arrived today tried them on very comfy and stylish i now want a pair in black
The quietly was amazing, very fast delivery
Helped very efficiently when I needed it thank you
Very quick in responding and excellent explanation!! Well done!!!
Amirah was amazing in helping me resolve my issue. Professional, efficient and effective….excellent service which is a breath of fresh air.
Chloe has made my experience lovely by helping me get my issues sorted smoothly she is kind as well I had a wonderful experience
Easy online shopping experience and quick delivery.
Excellent service from Chloe via Instagram messaging. I had been unhappy with the service I received using the live chat function so contacted Footasylum on Instagram and explained my situation. Chloe sorted it out really quickly, and I'm really grateful for her help.
Excellent product delivered within 24hrs of ordering will definitely shop here again
I contacted footasylum today due to having a few issues , I spoke to Tatiana and my issues was dealt with promptly etc I was happy with the service I received, thanks again
Returned 2 tracksuits as to big to exchange for smaller size then recvd email saying 1 is en route had to contact live chat to find out 1 was out of stock, returned pair of shorts for exchange as to small they sent me even smaller pair tatiana was helpful on live chat but not great communication and they definitely don’t look at return details
Chloe was very helpful and understanding
Great comuntiaction and help from Tanveer. Resolved quickly and efficiently.
Amazing placed an order and it was ready next day !
Ordered few pairs of trainers and was supposed to be delivered by amazon on the day of delivery I received a message saying that amazon had tried to deliver but nobody home this was a complete lie as I was in allday and I have cctv nobody had been to my door allday I contacted amazon who are not very helpful to be told that driver picked up but then lost 3pairs of trainers more like robbed 3 pairs of trainers how do you lose 3 big boxes after being fobbed off by amazon and footasylum i tried Live chat for the 3rd time and spoke to tanveer who sorted this problem out straight away thanks tanveer your colleagues could learn a few things from you
Assistant was very helpful
Issy was great, quick fast replies via instagram and even though I messed up the refund request she sorted this for me quickly and efficiently. Thank you issy!
Found it thanks
Simphiwe was a great help arranging a refund after my order was not delivered due to Evri. Emails to Footasylum were not replied to but Simphiwe on live chat was great. Restored my faith a little.
Excellent service… Speedy dispatch and delivery. Recommend. Thank you 🤩
App easy to use, free next delivery, money off on your next order, whats not to like about them, i wont use anyone else
Based on analysis of 7 reviews rated 1-2 stars for Footasylum
“SCAM SCAM SCAM”
“SCAM SCAM SCAM”
“Now I have to wait weeks for a refund”
“next day delivery Avoid this company In reply to your reply”
“That is INCORRECT and it was confirmed via messages with your customer service the address was correct”
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Footasylum is an online retailer specializing in footwear, apparel, and accessories. The company offers a wide range of products from popular brands, catering primarily to fashion-conscious consumers who are interested in streetwear and contemporary styles. With a focus on providing high-quality products, Footasylum aims to meet the needs of both casual shoppers and dedicated sneaker enthusiasts. The target market for Footasylum includes young adults and teenagers who are looking for stylish and comfortable footwear and clothing options. The company's website, www.footasylum.com, features a user-friendly interface that allows customers to browse and purchase items easily. By offering a diverse selection of products, Footasylum positions itself as a go-to destination for those seeking the latest trends in fashion and footwear.
Footasylum receives high praise for its fast delivery and excellent customer service, with many reviewers highlighting the helpfulness of staff like Shaeik and Tanveer in resolving issues efficiently. Customers appreciate the wide variety of clothing brands available and the overall quality of the products. However, some negative experiences emerge, particularly concerning delivery issues and refund processes, with one reviewer labeling the company a "scam" due to complications with their order and address. Despite these complaints, the majority of consumers express satisfaction with their purchases and the support received. Overall, Footasylum maintains a strong positive reputation, though attention to delivery and refund concerns could enhance customer experience further.
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