I spoke to Tyler who sorted my problem…
I spoke to Tyler who sorted my problem straight away he was polite and fast acting

Over a year ago
Found everything i wanted its has various clothes brands with excellent delivery service.
Over a year ago
wanted some white trainers and was told the convers trainers were comfy so i went for it, Arrived today tried them on very comfy and stylish i now want a pair in black
I spoke to Tyler who sorted my problem straight away he was polite and fast acting
Tatiana was very helpful I. Getting tracking details to me.
Staff was very helpful after yet another parcel went missing from courier. Sorted it straight away no issues
Shaeik Has been amazing! The best of the best. Very professional, kind and compassionate. Most definitely hard worker and I can’t thank them anymore. They even convinced me to buy more footasylum products! So so grateful and thankful. All the best and take care. Deserves a raise and promotion!
Customer service Shaiek was really helpful with my issues of missing parcels.
Quick delivery and good prices. I had some socks delivered that had the tag still attached but I was refunded for these via online chat. Thank you to Hannah for her speedy assistance in the matter.
Great fast service lots to choose from thank you
My trainers arrived and they weren’t new, all the suede was worn. Disappointed!!
Great fast delivery. Ordered item at 10.25pm and it arrived next day by lunchtime. Postage for next day was only 99p as well. Website is easy to use and great variety of items. Couldn’t recommend enough. Birkenstocks I ordered were also cheaper than anywhere else on the net.
Really happy with the service and support from kyle
Operator (shiek) was good with instructions
Not had it yet was out for delivery last Monday and never got delivered contacted evri but not had any luck with them yet had to buy another pair as was away in Spain the weekend so paid for these and not recieved them they said they have contacted you aswell
Quality products, great sales and quick online delivery.
Bit of trouble first few times but then the last person I spoke to on chat was great sorted it out fast very happy in the end 😀
My delivery never arrived amazon posted a fake delivery picture i proved this was not my address they then posted another random photo which again is not my address or any neighbours but they have refused my refund I am having to go through my bank to claim back my money which is ridiculous I paid for next day delivery also so items should have been signed for This reply is ridiculous and clearly you are scamming people as I provided proof it wasn’t delivered photo to prove it was not delivered to address provided as stated and the pictures you tried to say was my honest is a completely different door colour and shows no door number just a parcel in the delivery drives hand DO NOT BUY FROM HERE AS THEY DO NOT RESOLVE ISSUED CAUSED BY THIER SERVICE PROVIDER
Excellent condition
Good price for trainers, there was an issue with the delivery that Footasylum were not aware of, but when I reached out to them, Amirah and Sally sorted the issue straight away, very quick and efficient service
Fast next day delivery 10/10
Price was excellent and dispatched the same day and delivered a few days later . Brilliant!
Amazing service every time got a tracksuit for £55 on sale when it's worth like 130 woman was so lovely amazing shop
Based on analysis of 7 reviews rated 1-2 stars for Footasylum
“SCAM SCAM SCAM”
“SCAM SCAM SCAM”
“Now I have to wait weeks for a refund”
“next day delivery Avoid this company In reply to your reply”
“That is INCORRECT and it was confirmed via messages with your customer service the address was correct”
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Footasylum is an online retailer specializing in footwear, apparel, and accessories. The company offers a wide range of products from popular brands, catering primarily to fashion-conscious consumers who are interested in streetwear and contemporary styles. With a focus on providing high-quality products, Footasylum aims to meet the needs of both casual shoppers and dedicated sneaker enthusiasts. The target market for Footasylum includes young adults and teenagers who are looking for stylish and comfortable footwear and clothing options. The company's website, www.footasylum.com, features a user-friendly interface that allows customers to browse and purchase items easily. By offering a diverse selection of products, Footasylum positions itself as a go-to destination for those seeking the latest trends in fashion and footwear.
Footasylum receives high praise for its fast delivery and excellent customer service, with many reviewers highlighting the helpfulness of staff like Shaeik and Tanveer in resolving issues efficiently. Customers appreciate the wide variety of clothing brands available and the overall quality of the products. However, some negative experiences emerge, particularly concerning delivery issues and refund processes, with one reviewer labeling the company a "scam" due to complications with their order and address. Despite these complaints, the majority of consumers express satisfaction with their purchases and the support received. Overall, Footasylum maintains a strong positive reputation, though attention to delivery and refund concerns could enhance customer experience further.
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