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HomeFood Lion Reviews
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Food Lion Reviews

1.6961325966850829 out of 5 stars
1.6961325966850829 out of 5 stars
1.7
|Poor|181 reviews

Last reviewed 9 months ago

TrustScore

1.7
1.6961325966850829 out of 5 stars
Poor
5 out of 5 stars
17
4 out of 5 stars
7
3 out of 5 stars
9
2 out of 5 stars
19
1 out of 5 stars
129
181 reviews in total

Review summary

Food Lion receives overwhelmingly negative feedback from customers, with many expressing dissatisfaction with the quality of food and the overall shopping experience. Reviewers frequently report issues with spoiled products, such as moldy bread and poor-quality deli items, leading to frustration and loss of trust in the store. Additionally, long checkout lines and unhelpful staff attitudes contribute to a negative atmosphere, with several customers noting rude interactions and inadequate service. While some shoppers appreciate the prices and selection, these positives are overshadowed by the recurring complaints about food quality and customer service. Overall, the sentiment is predominantly negative, reflecting significant room for improvement in both product offerings and staff engagement.

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Based on reviews, created with AI

See what reviewers are saying

Angry customer
Angry customerFeatured

9 months ago

1 out of 5 stars

I generally have a good experience…

I generally have a good experience while shopping at Food Lion. Today however, the experience was different. I got in the express checkout lane which is 12 items or less. The individual in front of m... See more

Estell Heartwell
Estell HeartwellFeatured

9 months ago

4 out of 5 stars

Coffee

I'm so angry that the foodlion brand decaffeinated coffee is almost 20 dollars . It's higher then the name brand coffe. I just had to get this out

Janice Taylor
Janice TaylorFeatured

10 months ago

5 out of 5 stars

3 Fountains Food Lion/ customer service

At the 3 Fountains store in Lexington SC...The manager Robert is a pure gem. Always willing and ready to meet customer needs as well as cntribute to community activities. Thank you Robert for being at... See more

Anita M. Way
Anita M. WayFeatured

10 months ago

1 out of 5 stars

The past three times I’ve purchased…

This is a synopsis of why I no longer shop at Food Lion. The bread I’ve purchased there turned green and moldy a few days after I got it home…has happened at least three times. Twice, I’ve gotten me... See more

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Cindy
Cindy
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

I wanted to know what CEO was smoking…

I wanted to know what CEO was smoking crack and decided to order all new shopping carts that are so huge you can barely get one down an aisle!!!!! Its like getting a work out you don't want when you go shopping there!!!!I think ill spend a little more and shop at Publix!!!!!! Lower the prices, don't order new carts the shoppers hate!!!!!!!!

Helpful?
james chapman
james chapman
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

I am absolutely fed up with food lion

I am absolutely fed up with food lion. Every time I go into the food lion in China Grove. I am never Greeted. by the cashier and they do not tell me thank you I will be glad to take my business elsewhere.

Helpful?
James Friel
James Friel
1 reviews•New Reviewer
about 3 years ago
3 out of 5 stars

sadly if you order gift cards online…

sadly if you order gift cards online they lie to you about how they ship them. You'd think they would ship them first class usps mail which they say on the website, but they actually just ship them usps ground service which takes longer. After 8 days and no gift card i contacted them to find this out after the fact. Liers.

Helpful?
Harold Foley
Harold Foley
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

I ride public transportation bus.it…

I ride public transportation bus.it drops poeple off and picks them up from shopping.im disabled PTSD.i have been coming to this store for 6 months.i have my spot on the side walk.too wait.im approached by 3 employees.why am I loitering and we think you are drinking alcoholic drinks.i was drinking a Dr.pepper.they call the law on me.i did not break any laws .I can prove to them I'm a good customer.my purchases.i was confronted and acused of bogus things.i leave.i call the manager hours later can we work this out.no we don't want your disabled ass in our store.again.i said okay that's fine.i take mental medication s for PTSD.i was startled.by these 3 employees.why are food lion employees confronting customers on the side walk.im not mad.im heartbroken that in these days and times we are discriminating and violating people s rights.foodloin on Greensboro rd.martinsville.va.24112

Helpful?
Camilla Garcia
Camilla Garcia
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Don’t use food lion to go!

Unless you want rotten produce and food lion brand products! They purposefully give you rotten produce when you order groceries to go. To get rid of the stuff I assume. And they always substitute food lion brand products (which I despise) even when you specify not to. I hate food lion in Leonardtown MD and can’t wait until the shoppers opens up!

Helpful?
Walter Mcgroary
Walter Mcgroary
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

I am sick of their little marketing…

I am sick of their little marketing seems! It should not be called"Bogo Sale". It should be called "Bogus Sale". The shelf price for four bagels was a $1.99 And attached to that was the Bogus sale price, buy one get one free. When checked out they the $1.99 was the sale price. This was not the first time I had this experience. They are just another wealthy company nickel and dimeing there customers showing themselves as compassionate food giving company giving to the people who need food on OUR money an takening credit for their good will. Sick of this company after 8 years of shopping there. Going elsewhere. Another Greedy Co.

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dehna dykeman
dehna dykeman
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Food Lion stole from me

Food Lion stole from me! They charged me full price for three items I did not order. When I returned the items they gave me half the money as they said I bought them on sale. I showed them my receipt which reflected the full price and they said it would be adjusted before my card was charged which was a lie. When I asked the store and the corporate HQ to resolve, they sent me a phony receipt snip-it and told me to dispute the credit card charge. I sent them my documentation and they have not acknowledged it.

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Dorrie Ditton
Dorrie Ditton
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Bad food

My dog was hospitalized after eating Open Country dry dog food. The manufacturer( Sunshine Mills)won't listen to my story of my dogs suffering because the Food Lion sold me a bag that was 9 months expired, so neither the manufacturer nor the retailer will help with a $3000.00 bill!

Helpful?
Paul “Wouldnt you like to know
Paul “Wouldnt you like to know
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Don't buy non big-name products from here.

Worst purchase ever regarding paper towel . Purchased the food lion promoted paper towel 3pack and was thee worst paper product I've ever bought 4 REAL!!!. See threw thin ,non absorbent and rips to pieces every time u try to pull a piece to use for cleanups.

Helpful?
Chloe Brown
Chloe Brown
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

The Food Lion on 1200 N Fayetteville

The Food Lion on 1200 N Fayetteville, Asheboro was very unprofessional. The cashiers were rude and didn't speak whenever checking me out. The young man in charge of the cashiers (standing at the end of the registers) was flirting with the cashier on company time. But, I guess that's what happens when you hire a bunch of "young adults". Would I ever come back to this store? More than likely no. The store had what I needed. Which is very nice, but I just wish the cashiers were more professional about they're doing. No wonder this store has a 1 star.

Helpful?
Tammy Freeborn
Tammy Freeborn
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Bought chicken at the store in Chapin…

Bought chicken at the store in Chapin 3/11/2023. Went to marinate it tonight, 3/12/2023, and it was rotten. Took it back to the store. Although they refunded my money, this is a very dangerous situation. Food poisoning at best, and I’m a nurse, so was really disgusted. Not a returning customer after 7 years.

Helpful?
Maria Guiendon
Maria Guiendon
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

matthew guiendon

matthew guiendon works here

Helpful?
Susan F
Susan F
1 reviews•New Reviewer
about 3 years ago
2 out of 5 stars

All of the pkgs of Oscar Mayer Center…

All of the pkgs of Oscar Mayer Center Cut Bacon have been expired since 2/2/2023, that is 14 days ago. Obviously, they are nit checking for expired products. Unacceptable! Experience was @ your Wingate, N.C. store 3814 US-74 Wingate, NC 28174

Helpful?
Darlene Crosby
Darlene Crosby
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

They need to clean house on some of…

They need to clean house on some of there employees and get new manager's what we really need is another grocery store on this side of town. I donot go in there as much i go to puplix or harris teeter they treat people with respect

Helpful?
Ellen Farrar
Ellen Farrar
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

grocery pickup

Hailey did a fantastic job choosing my groceries. She packed them carefully and in a practical way. All but 2 of the products were in stock.

Helpful?
Grant Le Bon
Grant Le Bon
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

INCIDENT AT LYMAN FOOD LION STORE #2642…

INCIDENT AT LYMAN FOOD LION STORE #2642 INVOLVING PSYCHO CASHIER 0130 AND HER DIM-WITTED BAGBOY-FANBOY It's the night before Christmas Eve, 2022 and I'm doing the very last of my Christmas shopping. I've just purchased a gift item, a Shelf Elf, down the road at CVS, exchanged 'Merry Christmases' with the friendly personnel there and traveled the short distance to the Lyman FOOD LION Store #2642 to make my final Christmas purchase, a Franzia Box Wine. With it in hand, yours truly is full of the good old Christmas spirit as I head for the register where I want to complete this simple transaction and tell all those present, 'Have A Merry Christmas!' But the cashier and bagboy here do not want to have this kind of interaction with me. They have something else in mind. : ( : ( : ( It's 10:20 PM and this FOOD LION closes in 40 minutes. This should be a fun and cheerful Christmassy purchase. What could possibly go wrong? As I approach the lone open register in the store (in hindsight, no way in hell to avoid these two assclowns - grrrrr!) the cashier, cashier 0130 per my receipt, smirks at me then looks at the bagboy who immediately joins in with her 'fun'. No friendly smiles or warm season's greetings in this FOOD LION tonight! I say, 'Hey', to break the ice, but she responds with a PSYCHO DEATH STARE while the dopey-looking bagboy looks on with a cretinous smirk. It appears to be just the 3 of us in the store, me, the psycho cashier and her moronic bagboy, and these 2 THINGS are about to give me a 'private show'. Henceforth, let us refer to the crazy cashier as THING 1 and it's witless bagboy-fanboy as THING 2. Marvelous! THING 1 jerks the Box Wine from my hand as I'm not quite finished placing it on the belt and I look up to see that it is still giving me the PSYCH0 DEATH STARE! I find this all strangely amusing... THING 2 reminds me of the inbred banjo playing kid in the movie Deliverance. It looks away, still smirking, as I attempt eye contact. Meanwhile, THING 2 is still seethingly mad, about what, I can't begin to fathom, and not speaking as it jerks away from me to scan my item. Suddenly finding myself in THE TWILIGHT ZONE with the psycho THING 1 and the dim-witted THING 2 everything feels like it's happening in SLOW MOTION. This time-dilation effect gives me a moment to reflect on what I'm observing and postulate a meaning behind it all... It appears that what the psycho THING 1 is doing is a 'show' to impress the dim-witted THING 2 and judging by THING 2's face which continues to contort and smirk with goofy delight, THING 1's efforts are paying off and winning it over in a big way. God, I hope these two produce non-viable eggs when they hook-up later. But now it's time for me to pay... THING 1 has scanned my item and has resumed it's PSYCHO DEATH STARE. As the faux psychologist in me observes this strange insanity play out I realize that the fuel for some of this demented psycho-drama is THING 1's low self-esteem, due primarily to a negative body image as THING 1 looks like a more deranged version of serial killer Aileen Wuornos. Yuck! I wonder how many dead bodies are in it's past... As I insert my credit card into the reader an awful and ungodly smell of rotten eggs and putrid fish co-mingled with steaming sh!t enters my nostrils. THING 1 has apparently sh!t it's pants! Hurriedly... I complete the transaction with credit card and THING 1 quickly and forcefully stiff-arms my receipt at my face. Wow! THING 1 is the gift that keeps on giving! At both ends! I almost laugh as I take the receipt but I'm holding my breath and trying not to choke on the puke that I feel welling up in the back of my throat... I must escape these TWO THINGS if I want to live! Having emptied it's bowels upon itself, THING 1 resumes it's PSYCHO DEATH STARE, never breaking character. 'An Oscar winning PSYCHOTIC performance! Three thumbs up!!!' - says Gene Roger Siskel-Ebert of THE DAILY PSYCHOPATH Being a nice guy I somehow choke out the word, 'Thanks'. Again, THING 1 gives no reply. It just stares as it stands boldly and upright in it's invisible cloud of hydrogen sulfide and other noxious fumes. ...Whew, I've survived almost a minute among these THINGS!!! This must be FOOD LION's version of Survivor. I'm glad I can leave now and finally get away from THING 1 and THING 2's very draining, foul-smelling and psychotic mating ritual and join the real world of sane and happy human beings who are full of Christmas cheer and start drinking. As a last reminder of this night, THING 2 is still smirking like a little crazy jack@ss as I collect my Box Wine and leave. I reported these two assclowns to FOOD LION and the store manager, Lacresha, invited me to the store to pick up a $25 dollar gift card which I'll redeem at another store to avoid THING 1's deadly sh!t clouds. Y'all Have A Merry Christmas! ;-)

Helpful?
Gerald Konieczny
Gerald Konieczny
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Really sad since they changed the…

Really sad since they changed the rewards program was really nice to get a surprise on the program and use them really a benefit but to bad

Helpful?
betsenia lopez
betsenia lopez
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Worst service from during day…

Worst service from during day management and some employees. They take advantage of people and are rude instead of taking care of Custermor they are talking and joking around.this ain’t the first time this has happen and it’s a shame. I have been to other food lion in garner, Raleigh and Cary and compare to them if I could rate it a negative zero I would.

Helpful?
A.S.
A.S.
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

The Golden Gate Food Lion in…

The Golden Gate Food Lion in Greensboro, NC is by far the absolute worst grocery store in Greensboro. The employees at this location are disrespectful and rude, especially the Manager named Denise. I had a return with a receipt. She refused to do a return transaction and refund my money. She was very rude and unprofessional. This is not the way to treat a customer under any circumstance. I have been a customer for over 25 years. I will not be patronizing FOOD LION any longer. They have lost another MVP Customer.

Helpful?
Andi Larson
Andi Larson
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

My Food Lion in Ruther Glen

My Food Lion in Ruther Glen, Virginia had Impossible Burgers for $14.99, it should be $4.99. I asked 2 employees about it and they shrugged and said they have no answer. I asked if I ordered them what price would I pay, the online price or the store price.

Helpful?
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About Food Lion

Food Lion is a grocery store chain that operates across the southeastern and mid-Atlantic regions of the United States. The company focuses on providing a wide range of products, including fresh produce, meat, dairy, and bakery items, along with household essentials. Food Lion aims to meet the everyday shopping needs of families and individuals, offering both quality products and competitive pricing. The company serves a diverse customer base, including local residents and families looking for convenient grocery shopping options. With a commitment to customer service, Food Lion emphasizes accessibility and convenience through its various store locations and online shopping capabilities. By prioritizing fresh foods and essential grocery items, Food Lion continues to be a trusted choice for consumers seeking reliable grocery shopping experiences.

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