FMG Repair Services receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Excellent service from fmg Falkirk after had a deer hit with my car. Damage to kfet wing and grill. The garage kept up date with progress via text messages and the car looked like new when work was completed. 10 out off 10 from me
They will say anything to get you on board . They returned my car unfinished, got charged Β£45 (plus enterprise tried to take another Β£105) because they tried to ring me and I was busy and didnt answer. Raised a formal complaint (and its took them months to give a final response - well over the legal time period they are allowed). They wont take reaponsibility or accountability for anything and this crash was their clients fault, not mine. They drove into me while I was parked in a car park. Absolute con artists, avoid at all costs.
Faultless! After a neighbours gate hit our car the insurance arranged for FMG to repair the cosmetic damage. Excellent customer service from start to finish. A special mention to John & Chris who collected and returned the vehicle, cheered us right up!!!!!! They really appreciated the cars name! The office/clerical staff always really helpful and friendly. All in all a 5* experience, would highly recommend! Remember folks you absolutely do get what you pay for with FMG! Thanks again!
Poor communication. Car smelled funny on return. Promised theyβd fix 2 issues with the vehicle (only 1 included in insurance, other would be private fee). Only 1 repair done. Excuse was that there has been a recent policy change internally. Again, no communication about it until collection.
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Someone had backed into our car and we had to take our car to FMG Clarence street in hull Excellent communication brilliant service staff very good had upto date on the progress and work been done 100% satisfied excellent service team and even after repair had a follow up call definitely recommend to everyone
Date of experience: April 16, 2025
My car came back to me looking like new.I am very pleased with FMG,s service in Hull and the end result..
Date of experience: April 14, 2025
US
FMG were the repair services selected by my lease car company after having had some damaged done to my new kia. I cannot recommend them enough! Excellent communication, great updates provided about the timelines for the completion of works and fabulous customer service. Would 100% use them again if needed.
Date of experience: April 14, 2025
US
Special thanks to the FMG team at Trafford Park, Manchester. Peter, Kev, Neil, Simon, Wayne, Joe and the rest of the team have been fantastic. Let me start by saying the team here did a job for me, which by no fault of anyone turned out to be unrelated to a previous repair job - but still made an effort to repair my vehicle and do so to such high standards. It doesnβt get much better than that. Thanks again guys, you all deserve a raise. RE
Date of experience: April 13, 2025
Nice people great service Informative and prompt Good repair
Date of experience: April 10, 2025
FMG repairs have been brilliant in repairing my Vehicle. Tracy was brilliant; she communicated everything to me and kept me up to date on all repair work. John, who collected my vehicle and dropped off the courtesy car, was also fantastic. A fantastic repair looks brand new.
Date of experience: April 10, 2025
US
I have just had my car delivered back to my house after a repair at Moody Lane, Grimsby. I received excellent service from the staff from start to finish. My car was collected and returned to my house, which was a great help as I am presently recovering from an operation. An added bonus was my car was cleaned and gleaming on its return. I would highly recommend FMG Repair Services.
Date of experience: April 10, 2025
