I had a great experience with Fletchers…
I had a great experience with Fletchers Solicitors with my road accident claim. Emma McCosh communicated and helped me throughout every step of my claim.I will definitely recommend.
Fletchers Solicitors is a UK-based legal firm specializing in serious personal injury and medical negligence claims. The company provides expert legal representation for individuals who have suffered catastrophic injuries due to various circumstances, including road traffic collisions, workplace accidents, and medical negligence. Their team of dedicated solicitors works on a no win, no fee basis, ensuring clients can pursue their claims without financial risk. Fletchers Solicitors caters to individuals and families in need of legal support during challenging times. In addition to legal expertise, the company emphasizes a holistic approach by offering practical rehabilitation and well-being support to help clients recover. Through initiatives like the Fletchers Foundation, the firm is committed to making a positive impact in the communities they serve, reflecting their dedication to both client care and community support.
Fletchers Solicitors receives high praise from many customers for their professional and supportive legal services, particularly in handling personal injury claims. Reviewers frequently highlight the excellent communication and transparency throughout the process, with specific mentions of staff members like Emma McCosh and Starr Thompson, who provide clear guidance and reassurance.
Many appreciate the personalized support they receive, making complex legal matters more manageable. However, some customers express frustration regarding delays, noting that their cases can take months or even years to resolve. Despite these concerns, the overall sentiment remains overwhelmingly positive, with a significant majority of clients recommending Fletchers for their expertise and dedication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I’ve been kept up to date with the information that I need, I find their service helpful,very friendly & professiona...”
“Utter waste of time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: Fletchers Solicitors is #3 of 5 on overall rating in this group.
60 reviews of Fletchers Solicitors. Filter by what matters to you.
3 months ago
I had a great experience with Fletchers Solicitors with my road accident claim. Emma McCosh communicated and helped me throughout every step of my claim.I will definitely recommend.
3 months ago
Legal service provided by fletchers was excellent, I couldn't understand some procedures but Saba was extremely helpful and patient in explaining the procedure to me and bringing my case to a closure... See more
3 months ago
They are extremely transparent and give you all the help you need no matter what. They supported me all the way through my claim making the process so easy
3 months ago
I’ve been kept up to date with the information that I need, I find their service helpful,very friendly & professional at the same time.
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I had a great experience with Fletchers Solicitors with my road accident claim. Emma McCosh communicated and helped me throughout every step of my claim.I will definitely recommend.
Legal service provided by fletchers was excellent, I couldn't understand some procedures but Saba was extremely helpful and patient in explaining the procedure to me and bringing my case to a closure quickly. I have no hesitation in recommending Fletchers solicitors to anyone
They are extremely transparent and give you all the help you need no matter what. They supported me all the way through my claim making the process so easy
I’ve been kept up to date with the information that I need, I find their service helpful,very friendly & professional at the same time.
My solicitor is called starr, I can not fault her in any way. She has talked me through the whole process and been there to help me understand some of the legal side aswel as giving me all the information I needed when I was unsure of the next steps . I would highly recommend these solicitors to my family, friends and anyone else, who was in need of there services.
had an excellent experience with Fletcher Solicitors. The whole team has been professional, supportive, and very cooperative throughout my case. A special thank you to Star Thompson, who has been absolutely amazing. She is always kind, helpful, and quick to respond to any questions or concerns. She kept me informed every step of the way and made a difficult situation much easier to deal with. I truly appreciate all the hard work and dedication. I highly recommend Fletcher Solicitors to anyone looking for professional and reliable legal support. Thank you, Star, for your outstanding service! ⭐⭐⭐⭐⭐
Fletchers are one of the best solicitors ferm they have been very helpful in finding out every fault that the defendant made and anything else that needs to be found out guided me threw every every part of this case from start to finish the team are amazing to work with I wound highly recommend fletchers to any one there are very good at what they do and would not of gone any were else and I am happy I asked you to take my claim on
Excellent communications and well explained all the details of my claim. Very helpful in all aspects of my enquiries.
Made handling my cycle insurance claim a breeze. Definitely recommend for this as they seem to know what they’re doing
My case was dealt with by a lady named S.B. She was extremely professional through the entire process and everytime I had a question her extensive knowledge knew the answers straight away, you know the type of knowledge that can only accumulate through dedicating yourself to a profession for many many years. S.B fought for the maximum award for me, was patient and extremely courteous and most importantly made the process extremely easy for somebody like myself. I highly recommend this company and if your fortunate enough to work with S.B then your onto a winner. Hope this helps anyone considering going to this company for their needs.
My solicitor John Hutchings was extremely professional at all times. Very supportive and helpful in all aspects of the process. Going through a serious injury compensation claim is both complex and stressful. I was kept informed of all updates as and when they occurred.The legal process of each step was well explained. The whole experience gave me confidence that I was in safe hands. At no time was there any doubt that Fletchers was a competent and highly professional company. I would thoroughly recommend them if you are looking for a positive outcome.
Always keeping me in the know about what’s happening with my case.
when I was worried Helen was always there to help
From the first meeting I have felt personally supported by Paul from Fletcher's Solicitors. He has guided me through the legal system at a difficult time and always ensured I fully understood what was happening and was aware of all the options open to me. He resolutely acted to make those options as positive as they could be and has secured the best possible outcome of the case. Many thanks for achieving this in such a kind and thoughtful way.
I was involved in a road accident sustaining serious injurys in 2023 .I was put in contact with Fletchers by hospital admin and Tom Brayshaw was assigned to my case . His care and diligence was fantastic keeping me updated and involved throughout of the whole quite protracted case finally bringing it to a satisfactory conclusion .I rate my treatment and help from Tom with an absolute five stars . and would definitly reccomend to anyone ......All the best J.
Very good service from start to finish.
Sonia Ufa was the most amazing and understanding lady who helped me out through highs and lows i can’t thank her enough for everything
Fantastic!
Utter waste of time. Spent months sending all of the information they required. Half way through this process they said they weren’t prepared to represent me because they didn’t believe I had a chance of winning. I expressed my displeasure and then they changed their mind and decided to represent me after all. Things carried on for a further 2 months and then they turned around and did the same again. I understand if they didn’t think I had a chance but to take 5 months to come to this decision and throughout the whole process I felt like an inconvenience, too much trouble and dismissed. When I called to speak to someone at one point, Helen, who was my contact spoke to me as if I had intruded on her valuable time. Terrible awful service. Find someone else to help you.
They were slow to work on my case the whole way through then only after a court date was set told me that they wouldn't honour their No win No free approach which forced me to withdraw my claim after years of working on it. Please don't use them, do your research and find a team that honours their No win No fee rule. Good luck with your claims!
Fletchers Solicitors is a UK-based legal firm specializing in serious personal injury and medical negligence claims. The company provides expert legal representation for individuals who have suffered catastrophic injuries due to various circumstances, including road traffic collisions, workplace accidents, and medical negligence. Their team of dedicated solicitors works on a no win, no fee basis, ensuring clients can pursue their claims without financial risk. Fletchers Solicitors caters to individuals and families in need of legal support during challenging times. In addition to legal expertise, the company emphasizes a holistic approach by offering practical rehabilitation and well-being support to help clients recover. Through initiatives like the Fletchers Foundation, the firm is committed to making a positive impact in the communities they serve, reflecting their dedication to both client care and community support.
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