Being told what to try to fix the issue
Being told what to try to fix the issue

11 months ago
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!
11 months ago
I didn't know about any subscription on this but today after having the device for 3 days I get a bill for 99.99 for a subscription.
11 months ago
They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscription and making it very difficult to cancel it. Very disappointed.
Being told what to try to fix the issue
Una gran experiencia de scaner del vehículo
I have asked for a refund of $99.99. They neglect to say the app is $99.99; I have gotten no response for a purchase debited from my account almost a month ago.
There no where to store or look up the diagnostic data of the vehicle.
Great it worked again.
Is very help to know what happen with your csr
Things awesome
Ordered my FIXD Scanners online and I received them within a week from GA to CA. I ordered two Scanners, one each for my Toyota Vehicles. I followed the directions explicitly and did the Scan on both vehicles. I got the results that I wanted to see! Truly, a wonderful product along with the AI Technology behind it to provide a very useful tool for all Vehicle Owners. I now monitor the car care and maintenance of my Toyota Vehicles. My FIXD Scanners and Smartphone App is a precious and outstanding tool to do so! Kudos to FIXD!
So far it delivers as advertised
Cost for the premium subscription is too much I’m not a full time repair tech. I’m just trying to help my family save money. $99 year is pretty high since I’m not making any money from using the fix device
Convenient
That it was right on with the diagnosis, and I am able to turn off the check engine light.
I'm beyond angry. FIXD enrolled me in their autopay program for the premium subscription without my consent, and it's been impossible to cancel due to their "account management" maze of a user flow consistently ending in a vague, scammy error message. Reaching out to their "customer service" team results in canned, AI-generated messages trying to direct you to the same maddening "manage account" flow.
It keeps saying network error and I can use every other app just fine
I love having the fixd chip. I like to know what's happening with my vehicles and how to handle it. Great tool!
Good product
Cleared code successfully
Was real easy to use and real easy to fix
Cheap. Works good.
(Fixd) tried to Illegally and without my knowledge or Permission charge my credit card $99 for their premium upgrade. What a bunch of crooked basters. It is a good thing my 0 fraud capital one credit card detected their Crooked ways of doing business and Gave them a big (declined) Automatically..... Way to go capital one 👍
Based on analysis of 179 reviews rated 1-2 stars for FIXD
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“The thing work”
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FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
FIXD receives a mixed reception from users, with 62% expressing positive experiences while 36% voice significant concerns. Many customers praise the product for its effectiveness and ease of use, highlighting its ability to provide valuable information about vehicle diagnostics. Positive reviews often mention responsive customer service, with some users reporting prompt assistance when inquiries arise. However, a substantial number of reviewers express frustration over unexpected subscription fees, claiming they were charged automatically without prior consent. Complaints about the difficulty of canceling these subscriptions and the lack of transparency regarding costs are prevalent. While some users appreciate the functionality of the device, the subscription model leaves many feeling misled.
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