11 months ago
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!
11 months ago
I didn't know about any subscription on this but today after having the device for 3 days I get a bill for 99.99 for a subscription.
11 months ago
They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscription and making it very difficult to cancel it. Very disappointed.
They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way of going through their site cramming their product subscription down your throat to get your refund back, we will see if I even get the refund back…
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!
I didn't know about any subscription on this but today after having the device for 3 days I get a bill for 99.99 for a subscription.
They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscription and making it very difficult to cancel it. Very disappointed.
Lo venden por 39'90 € y luego te cobran 86€ ,tardan 20 días , todavía no me ha llegado
I bought FIXD thinking it was a one time buy. Only to find out the ridiculous monthly subscription fee. Now trying to get a refund because of shady business practices.
Ho comprato FIXD, alcune settimane scorse, l'ho subito provato, dopo averlo configurato, con il numero di telaio, sulla mia auto Ford Focus 1600. Il risultato è stato sorprendente. Dopo alcune settimane e dopo averlo provato tre volte, la verifica dell'apparecchio sulla mia auto è stata sempre: auto senza problemi. Mi sono assicurato e ho risolto anche lo spegnimento di spie del cruscotto. Lo consiglio a tutti, costa poco e da un'enorme aiuto, prima di danni importanti, da ricorrere a meccanici o elettrauto. Buon acquisto a tutti.
Tenía dudas que algo así, pudiera ser de utilidad. Era un poco reticente. Una vez probado en mi automóvil, he podido comprobar y puedo confirmar que es absolutamente útil, y de manejo sencillo y fácil.
Becareful people this is a scam, they want to drain my bank account but i close it. I brought a Fixd little white box for $29... After i received my item.I received 20 email. after that they started takeing $109 from my Paypal account, even paypal can not returned my money.......
They charge you an annual fee without informing you. They have been reported to the proper authorities for this scam. DON'T BUY FIXD
I've been a FIXD user for years now! I think I was one of the few when this unit first came out and then I seen the growth. The app grew, it has been so useful for me and my family and friends who need to look into their vehicles for engine codes. The repair tools drop down list is awesome! Again this wasn't a feature when the unit first came out. Vehicle information: data logging , recall alerts, emissions precheck, vehicle value, all these things make this the best hands down!Even when it first came out there was no subscription cost but as it grew, the need became necessary and I had no problem subscribing. I'll always be a FIXD OBD scanner user !
I really love this thing. It works so much better then the the one I had. A ton more information and so easy to maneuver. I got it in the mail today and only used it once and I am sure I have not even skimmed the surface of what this thing can do. I would like to be able to clear one code at a time but maybe it does I don't know yet. There are not many products you buy these days that are worth it but this one I love. However you have to be real careful what you click on on the site or they will take $99.00 out of your account without your permission. And it is very difficult to get it back and cancel what you did not mean to subscribe to.
When I first got this last year, they were charging me a monthly fee. I was unaware they were going to do that. Just got charged the annual fee, also unauthorized. These people messing with my finances.
Illegally charges your for a premium subscription automatically without any prior authorization. Absolutely avoid this company at all costs.
The thing work. The premium features seems to be ok. But the renewal annual fee is complex to cancel and fixd would NOT remind you the renewal of 99$... After the renewal passed on my paypal, i asked to te team if it was possible to get a refund (and what's more, I lost the reader in the course of last year, so the renewal was useless to me!)... The anwser was : "Thank you for reaching out to us in regards to your subscription. At this time, we're unable to issue a refund for subsequent charges. Per our terms of service: "You have 30 days from the initial charge date to request a refund for the FIXD Premium subscription. A refund will result in the immediate termination of the subscription and access to the subscription will be revoked. A refund is only applicable to the first year of the subscription. No refunds will be issued for subsequent charges for the renewal of the subscription." Thank you for your kind understanding!" Well... I honestly not kindly understand!!! So beware of those fees...!!!
They secretly set you up for an annual subscription for $99 if you order their $19 device, and then attempt to charge your CC over and over. There is no clear visibility on auto setup
Ladri! Oltre al dispositivo bisogna fare un’abbonamento per l’app! Nella pubblicità mica te lo dicono!
This is just a money grab had 2 faults on my dash in front of my eyes this product said no faults found complete rubbish
They charged me $105 without my authorization. After being left on hold for over an hour and arguing with them for another hour. They finally agreed to cancel the unauthorized subscription and return my money 2 weeks later. Here we are a year later (06/20/25), and I am back on the phone on hold for over an hour trying to get my refund again because they got it out of Paypal.
your a scam i bought a fixd item and was charged for a service i didn't get and i have paid 122.99 dollar i no idea what it for
Based on analysis of 179 reviews rated 1-2 stars for FIXD
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“They sell a product to help you avoid being scammed, and then scam you themselves by signing you up for a long subscr...”
“The thing work”
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FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
FIXD receives a mixed reception from users, with 62% expressing positive experiences while 36% voice significant concerns. Many customers praise the product for its effectiveness and ease of use, highlighting its ability to provide valuable information about vehicle diagnostics. Positive reviews often mention responsive customer service, with some users reporting prompt assistance when inquiries arise. However, a substantial number of reviewers express frustration over unexpected subscription fees, claiming they were charged automatically without prior consent. Complaints about the difficulty of canceling these subscriptions and the lack of transparency regarding costs are prevalent. While some users appreciate the functionality of the device, the subscription model leaves many feeling misled.
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