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    HomeBusiness ServicesFidelis Legal Services Limited Reviews

    Fidelis Legal Services Limited

    4.032967032967033 out of 5 stars
    4.032967032967033 out of 5 stars
    4.0
    |Great|91 reviews

    TrustScore

    4.0
    4.032967032967033 out of 5 stars
    Great
    5 out of 5 stars
    64
    4 out of 5 stars
    4
    3 out of 5 stars
    4
    2 out of 5 stars
    0
    1 out of 5 stars
    19
    91 reviews in total

    Review summary

    Fidelis Legal Services Limited receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    If I could give this company a

    If I could give this company a - I absolutely would. I can not believe how unprofessional they are, they show no empathy...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Our family has been severely impacted…

    Our family has been severely impacted by an unprecedented level of staff turnover. Over the two-year duration of our cas...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Slow and uncommunicative

    Slow and uncommunicative. High staff turnover means you feel like you're starting again each time you have to deal with ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Death,old as time, how can this industry be so useless

    In 2017 we setup the simplest will. No children married 28yr to 34yrs when she past. Very simple wishes our estate goes ...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Andrea Johnson
    1 reviews
    over 1 year ago
    4 out of 5 stars

    The company was attentive to to the needs…

    The company was attentive to the needs of my need and found them to be productive in getting necessary paperwork across to me. They dealt with the matter and I have no issues with Fidelis Legal Services. I would recommend them to anyone seeking legal assistance.

    Helpful?
    Stephen pettafor
    1 reviews
    over 1 year ago
    5 out of 5 stars

    They kept me updated with everything…

    They kept me updated with everything and explained the whole process.

    Helpful?
    Brynley Ellis
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Plain informative advice

    Very informative advice on any plan that you want to decide on.

    Helpful?
    Graham Jolly
    1 reviews
    over 1 year ago
    5 out of 5 stars

    good overall service

    good overall service

    Helpful?
    Carol Ashley
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Family Trust

    As an OAP I was nervous about the legal side of things. Amy was very helpful and was available if I needed any assistance with documentation. The whole process was made very straightforward.

    Helpful?
    customer
    1 reviews
    over 1 year ago
    1 out of 5 stars

    Do not work with this company they are…

    Do not work with this company they are awful. They are not transparent about their legal cost. They are all over the place, slow and do not follow up with the right information. We asked them to renounce working for us, which they finally did. We have new solicitors to do our mums probate and they did this in 3 months.

    Helpful?
    Jane Nathan
    1 reviews
    over 1 year ago
    3 out of 5 stars

    I had to keep chasing up progress

    I had to keep chasing up progress

    Helpful?

    TrustPilot Scam Exposed

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    I Kelman
    1 reviews
    over 1 year ago
    5 out of 5 stars

    completing documentation

    Lauren as promised telephoned me at the time agreed and guided me through the process effortlessly. As someone who is not particularly IT savvy she told me which particular pages to complete in a calm friendly and professional manner to put me at ease. Thank you Lauren

    Helpful?
    customer
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Fidelis acted in a professional way…

    Fidelis acted in a professional way through out all aspects. Information was clear and concise, staff were courteous and helpful at all times.

    Helpful?
    Stevie Reece
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Communicated with me very well and so…

    Communicated with me very well and so helpful.

    Helpful?
    Carole Tabbiner
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Poppy help me during the most difficult…

    Poppy help me during the most difficult time of my life she was efficient caring and patient if she was not available to speak straight away she would always ring me back, nothing was never too much of a problem and if I was struggling with anything she would calmly talk me through it. I couldn't recommend Poppy and Fedelis Services highly enough.

    Helpful?
    lucy price
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Hi just wanted to say a massive…

    Hi just wanted to say a massive thankyou to Laura chamblain for dealing with our case.she was efficient and incredibly organised and always kept me in the loop about everything.you made our experience amazing.give her a promotion!thankyou Laura! From Lee

    Helpful?
    Wendy Smith
    1 reviews
    over 1 year ago
    5 out of 5 stars

    I found Fidelis Legal Services helpful…

    I found Fidelis Legal Services helpful after the passing of my late husband. As this was new to myself and my family we found that they were able to answer any questions we had and were always available on the phone whenever we needed them

    Helpful?
    customer
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Polite

    Polite, prompt, reliable, informative.

    Helpful?
    Stanley
    1 reviews
    over 1 year ago
    5 out of 5 stars

    The advice I received was clear and…

    The advice I received was clear and concise

    Helpful?
    Belle
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Every time some one phones me they are…

    Every time some one phones me they are always polite and informative.

    Helpful?
    Denise
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Probate

    The pricing of the probate was clearly stated from the beginning. Throughout the process I received updates due to the backlog.

    Helpful?
    anthony kendall
    1 reviews
    over 1 year ago
    5 out of 5 stars

    very straight forward and professional

    very straight forward and professional

    Helpful?
    tracy hewitt
    1 reviews
    over 1 year ago
    5 out of 5 stars

    regular emails reminding when our…

    regular emails reminding when our payment is due to come out ,very helpfull

    Helpful?
    customer
    1 reviews
    over 1 year ago
    4 out of 5 stars

    Kept me in touch all the way through as…

    Kept me in touch all the way through as they were dealing with my business. Very friendly and helpful all the way through.

    Helpful?
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