FHE Health Reviews

This place only cares about money and shatter proof patients. The director of therapy only cares about money and filling the next bed. They are way understaffed while constantly taking more people in. They are more worried about quantity than the care of patients. If you are in the program for mental health they cause your health to decline. The only consistent thing is inconsistency. ADIS the director is mean, hateful, disrespectful to patients and only wants her behind kissed. If you don’t agree with her, it means your out of your mind. They only worry about what makes their job easy. She brings negativity to the patients and is very disorganized. Group facilitators fail to show up and patients are left alone. Patients are left with no direction and this place leaves patients worst than they came.

I was at FHE Health for 2 weeks. The place was uncomfortable and I refused to do PHP there. At FHE Health, PHP is pretty much the same as residential - 7 days a week of the same thing with no privileges. I really had to advocate for myself over and over again to get basic things done, like getting medicine or getting a question answered. The neuro therapy that they do on you is tDCS which is not FDA approved. tDCS is nothing new, in fact, the treatment is over 100 years old. Having to shuttle back and forth from the cafeteria, and waiting in line for food could take up to 45 minutes when it's all said and done. The food quality there is below average. Most people ordered food from outside sources like Walmart. This place is all about liability and medical will block you from using the gym if you have medical issues. I mention the gym because there isn't much to do outside of class but swim, use the gym, walk the parking lot, or play corn hole. Trying to wash clothes is an ongoing problem. To compare, I've been to two other residential programs that aren't as restrictive and were way more comfortable than FHE Health. If you value comfort, this isn't the place.

Recently placed a loved one in rehab and after some research and recommendations found FHE Health. They have been very thorough and we are beyond grateful for their support durin this time. I'm confident this was the right step to a happier life. Thank you.

I've been here twice. It's a nice place. They let you keep your phones. The food is good. Plenty of breaks between sessions. Enjoyed my stay for the most part.

I was met with some of the kindest nurses and staff when I came here. I was shown respect and dignity. 5 Stars.

I've had a good experience with Florida House,. The food is good, the accomodations are fine. Would recommend.

FHE (FHE Health) helped me climb out of the hole I was in and I learned how beautiful life can be. They have a whole campus in South Florida, beautifully kept. Their staff is amazing in their support. Understand that rehabilitation is rarely something that is welcome and will be difficult, but they are the best center I've experienced.

Grateful for the team at FHE Health that are making a difference. I've gotten to know some members of this company and am constantly impressed by what they are doing there for the community and those hurting and in need and needing healing. Grateful and blessed!

Sobriety isn't a destination, it's a never ending journey. I've found that how you take that first step can make a big difference. If you're willing to take that step, FHE is going to give you the best shot at keeping your heading, and your head on straight! as you navigate staying clean and sober. I'm happy to recommend FHE to anyone.

FHE Health changed my life. The moment I checked into the shatterproof program I felt the love and care from every staff member here. They will do whatever they can to help you and not only when you’re there but when you leave they make sure to check in monthly to see how you are doing. Thank you FHE Shatterproof you changed my life.

I only have good things to say about fhe. Family member stayed for a month and had completely changed. Was in frequent contact with them and they are now doing great. If you’re looking for a reason to call, let this be it!

FHE is my forever home! The staff are so kind and accommodating. It feels like they are truly putting the patient first. The entire team at FHE is knowledgeable, experienced, and caring.

FHE changed my life! They taught me how to reframe my thinking so that I’m not victim but a survivor. That while I can’t change my past I can create my future

Honestly saved my life! I became aware of more issues that I had other than alcoholism. The tools that were provided have resonated with me on my recovery journey! The Shatterproof program for first responders and military could relate to my experiences and programs to help me were invaluable!! No one likes to ask for help but I am glad I did as I am still here serving, and alive to do so!! My experience started in October 2023 and I still enjoy communication and participation in ongoing recovery . I highly recommend the facility!

"Coming to Florida House Experience was the best decision I ever made – aside from choosing recovery itself. After a difficult experience elsewhere, I found a sanctuary here that truly saved my life. This isn't just a rehab facility; it's a comprehensive experience. The on-site medical care is exceptional, delivered by a top-notch team. But it's so much more than just medical care. From the almost five-star amenities, like the incredible pools and well-equipped gym, to the gourmet dining that made me feel like royalty, FHE offers an environment designed for true healing. The dedicated staff and diverse therapy options, including innovative treatments like biobeds and TMS, address every aspect of recovery. Beyond the exceptional care, I built a support system here – lifelong friendships that feel like family. The outings and activities, like beach trips and bowling, added a vital element of connection and joy. If you're seeking a place that goes above and beyond, offering unparalleled care and a truly transformative experience, look no further than Florida House Experience. Take that courageous step – it could save your life or the life of someone you love."

Had a great experience with fhe. Very thorough treatment, would highly recommend to anyone who needs substance use or mental health help.

I received excellent care here - Dr Shachi, Dana, Art Jacobs, so many amazing techs and people at the facility make it an amazing team. I feel blessed to have found them when I needed it. Thank you!

This place is very well run. Their cafe on their campus has amazing food. Very positive experience. I understand people’s frustrations, nobody goes to rehab on a good day. But FHE is going to give you your best shot.

Since FHE keeps removing my google review of them, it goes to show how much you need to AVOID treatment at their facility. Overall, I do not recommend their mental health program . I was referred here by a mental health line like others in a low, I wish I knew what I was getting into. Here are some overall concerns: Admissions: They are misleading about access to amenities (gym, pool, etc). Amenities and outing: you can only go to pool or gym once a day. All these outing to beaches ads a lie, they are not guaranteed and it’s limited space. Therapists: you’re promised weekly therapy - good luck with that. Many people, myself included, were not seen weekly and the quality of therapists was questionable. Most of them are interns but this is not told to you. The head psychiatrist Dr. Castellon was never around. Group Therapy: session size wasn’t regulated, mostly run by interns or brand new intern therapists who lacked skill set to handle difficult patients. Many of them read off sheets of paper to guide the topic of the day. Sessions rarely started on time because facilitators were late. Clinical Team: the clinical director Brad is in way over his head. He was mostly inaccessible, but when you tried to get an answer from him (treatment, discharge plans, etc) he would dodge you like the plague or lie straight to your face. He failed to address any issues, acts like he cares but it’s all a show. Medical Team: the “doctors” there are not MDs but are referred to as Doctors. Doctor Julia, the “main” doctor, is a Physicians Assistant. It’s quite misleading. Psychiatrist Team: They boast about Dr. Castillon but I’m not sure he actually exists. You will not see a psychiatrist during your stay there. Medicine: They tell you they will not change any of your meds when entering but that’s a flat out lie. My meds were changed as were others. And check what they are giving you, I received the wrong meds at times. Techs: they are truly amazing and are the only ones who really seem to care about the wellbeing of the patients. I would’ve been lost without them. Advice: Avoid at all costs, find a facility that truly cares and just isn’t in it for the insurance money or cash from the ketamine treatments they push. I and others went to other facilities because of how bad the quality of FHE has declined.

This is nothing more than an insurance scam front in which they will milk your insurance for everything they can and attempt to keep patients admitted to turn a profit.